NH Amsterdam Grand Hotel Krasnapolsky

Five stars hotel 100%of guests recommend NH Amsterdam Grand Hotel Krasnapolsky

Dam 9, Amsterdam Map 0.2 km (City centre)

Score of 7 reviews: 8.2

The NH Amsterdam Grand Hotel Krasnapolsky originated in 1866, although it formerly functioned as a cafe. The founder, Mr. A.W. Krasnapolsky, commissioned the construction of hotel rooms in the building. This luminous idea formed the catalyst for the makeover from small cafe to the luxurious Grand Hotel Krasnapolsky. Under the one roof you will find a genuine 'village', including a conference centre, fitness room, several restaurants, a convenience store and, above all, the hotel has a private jetty. In case of a long stay, seven nights or more, there is the option of reserving one of the NH Krasnapolsky Apartments.

Discover the incredible wealth in art, culture and history at ease. Amsterdam has a lot in store for you: beautiful architecture, impressive galleries, many interesting museums, romantically illuminated canals and a vivid nightlife. The central location of the Krasnapolsky Hotel at the Dam provides walking accessibility to all areas of interest.

Staying at the NH Amsterdam Grand Hotel Krasnapolsky guarantees spacious rooms, combining style and comfort. Air conditioning, coffee and tea making facilities, mini bar and room lockers are standard facilities in the rooms. The hotel has a glass covered courtyard that can be used for receptions for a maximum of 100 guests. Also there are different meeting rooms with different sizes and capacities.

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Single Room

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Deluxe Single Room

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Standard Room

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Superior Room

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“ Excellent location. Big room. Beautiful breakfast room. ” P Stapleton December 8, 2014

Surroundings

The NH Amsterdam Grand Hotel Krasnapolsky is located conveniently at the Dam square. Many areas of interest surround this famous square. Examples are The National Monument, Madame Tussauds and the Royal Palace. The Dam square is situated in an area with a considerable amount of shops, consisting of the Kalverstraat, the Nieuwendijk and Magna Plaza. Also many museums, theatres and markets are easy to access.

Food and Drinks

The NH Amsterdam Grand Hotel Krasnapolsky has a lot to offer in the culinary provision. You will encounter the Wintertuin (winter garden), Grand Café Mathilde, Restaurant Reflet and the Golden Palm Bar. All of these establishments emanate a unique atmosphere, though quality is what binds them. At the inhouse distillery De Liefde van Wynand Fockink you can purchase jenevers and liquors.

The Winter garden Take a seat in the Winter Garden and enjoy the international breakfast buffet. This extraordinary place to start the day from has been added to the list of new monuments of the city's Rijksmonumenten. The glass roof, supported by a construction of wood and wrought iron, covers the room with a blanket of natural light. Decorations that characterize art, trade and science have been attached to the walls.

Restaurant Reflet Restaurant Reflet entails a history at least as interesting as the Krasnapolsky Hotel itself and has also been adopted by the city as a preserved room. In the decoration, elements from around 1885 are preserved, under which there are several paintings and clocks. Relax and take a seat to enjoy a romantic dinner in style. You will have the choice between classical French dishes or delicacies from international cuisine. Menus change with the seasons. The restaurant is open daily from 18:00 h.

Spoil yourself with a high tea or a cup of coffee accompanied by delicacies from the in-house bakery, which can be enjoyed whilst observing The Dam and the Royal Palace from Grand Café Mathilde. Also the Golden Palm Bar enables you to take a delicious cocktail.

Details

Chains
NH Hotels
Check-in
From 15:00
Check-out
till 12:00
Number of rooms
468
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Airport shuttle service
The shuttle service runs from 6.43am until 20.43pm and runs every half an hour. (There is an additional charge for this service, consult the hotel for information and availability)
Bike rental
You can hire a bike at the hotel at a cost of €16 per bike per day.
Car park
The hotel has its own car park, which is open 24 h. a day. The costs are €50 per 24 hours.
Children/extra beds
Children till the age of 12 years can stay in the parents' room free of charge. A cot for children till the age of 2 years will be placed in the room free of charge. An extra bed for children older than 12 years can be placed in the room for €80 per night. A maximum of 1 extra bed or cot can be placed in a room and is always on request.
Smoking policy
The entire hotel is non-smoking.
Pets
Pets allowed, On request, € 15 per nightRestrictions may apply.
Facilities
24-hour reception, Air conditioning, Bar, Breakfast, Business Centre, Car hire, Currency exchange, Disabled rooms, Dry Cleaners, Fax/Copy machine, Function room, Garden, Gym, Hair and Beauty Salon, Honeymoon Suite, Internet, Laundry, Lift, Lounge, Luggage storage, Meeting/Function Room, Outdoor Terrace, Packed Lunch, Restaurant, Room service, Sauna, Shoe polish machine/ Shoe polish set, Shops, Ticket service, Free WiFi. On request: Groups.

Important information

  • Only dogs up to knee-height are allowed at the hotel. The costs are €15 a night.
  • Dogs are not allowed to stay in the rooms without accompaniment.
  • A different (cancellation) policy applies to group bookings for more than 9 rooms.

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Reviews

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All reviews are completed by our guests after their stay at the hotel NH Amsterdam Grand Hotel Krasnapolsky.

7.2
  • (Older couples)
A mixed bag
  • + Excellent location. Big room. Beautiful breakfast room.
  • Does not maintain a 5-star feel. Soft mattresses, hard pillows, very cheap cutlery and toiletries, breakfast spread large but not 5-star standard.
7.6
  • (Young couples)
Seriously in need of updating and redecorating to make it the best.
  • + Good location Courteous and helpful staff
  • Hotel decor needs to be redone - shows its age, especially the toilet and elevators No ironing board in room No system to play music in room - like from an iPod / iphone etc which I think most of your guests will have
  • * my tip Best thai restaurant in Amsterdam - Krau Asia on Staalstraat about 10 mins walking from the Hotel http://www.kruathai.nl
6.0
  • (Other)
  • + Staff is very friendly and willing to help
  • The renovated building did smell very much where i spent my first night. The Amsterdam building where i spent 4 other nights was very hot. THE airconditioning was not working. Nobody fixed this problem. THE furniture Was very old fashioned.
6.0
  • (Older couples)
  • + Very central location
  • Dead rat smell
7.2
  • (Older couples)
Solid traditional hotel right in the middle of the action
  • + Great location, standard room good for us, comfortable bed, good shower
  • Only one dressing gown provided! Heating either very warm or cold
  • * my tip Book museums on line in advance - no queueing
8.8
  • (Young couples)
Great location and Comfy with it
  • + Location unbeatable and rooms very comfortable and quiet even at the really busy times of year. Easy to catch up on sleep after partying in comfy, clean rooms.
  • Reception seems to be getting slower and slower as the years go by...
  • * my tip Kalverstraat for great shopping and Tuchinski for a real cinema with atmosphere...
8.2
  • (Older couples)
This is a comfortable, welcoming and friendly hotel, well situated in
  • + Freindly staff, very pleasant welcome
  • One concierge gave us completely false information: directed us to a department store that had been closed for renovations for months and to a very touristy and very poor restaruant (Oude Holland) when we had specifically asked for a recommendation for a restaurant patronised by locals.
  • * my tip Enjoyed the Scheepsvaart museum as well as the traditional museums.
8.4
  • (Other)
Very nice location, rooms, people and a good breakfast.
  • + I was met by a very nice receptionist, who made a very good first impression.
8.4
  • (Travelling alone)
A very comfortable hotel right in the city centre
9.2
  • (Young couples)
Best location
10.0
  • (Other)
I always look forward to staying in this great hotel with all its hist
  • * my tip Excellent Hotel with warm and friendly service - The highlight of my stays is dining at the Reflet Restaurant.
8.2
  • (Travelling alone)
the hotel is fine except of internen service. good stuff,recomendede
  • + cleaning is very very late in the day.the wi.fi service is very good in the lobby and business center. but very poor in the rooms.the price is o.k. for the season. otherwise it is very expensive for a normal business staying.in general it is a good hotel and service
  • * my tip to clean the rooms at better time. not at 5 p.m.
8.6
  • (Older couples)
  • + Our room was nicely decorated and spacious. We liked the extended window which let us see tha canal and the Dam
  • The doorman was not always at the front door to meet guests
9.0
  • (Young couples)
Great Hotel for a City Break
  • + Great Location many thanks for making an effort with our anniversary
  • room a little tired for a 5 star room 5122 we were awakened by a loud noise for either above our room or behind we think it was from the water pipes when running a bath 6.45 am called for express check out and no one came
10.0
  • (Older couples)
Wonderful hotel in a wonderful location
  • + Perfect location for shopping and sightseeing.
  • Due to the hot weather we experienced in May 2012, a pool would have been good, but I know that is not possible.
  • * my tip Great location, standard room was very good standard and staff very attentive and nothing was too much.
9.4
  • (Older couples)
Great Location and Quality
  • + fantastic quality, the remodelled rooms have put it back up with the best in Amsterdam. Location probably unbeatable, as a trade off against proximity to Central Station vs City Centre attractions. Good proffessional staff too.
  • floors seemed to be a litle neglected in the cleaning regime, the new board floors could do with a mop each day instead of a cursory sweep.
7.8
  • (Families with young children)
Memorable Experience
3.8
  • (Older couples)
old ,tired ,tired staff,breakfast buffet cold ,no waiters,dreadful
  • + none ,totally wrong fro a 5 star hotel ,worst i have ever stayed in ,stayed here many times before ,its not the same terrible.
  • given a non smoking room which smelt of cigarettes,breakfast was stone cold buffet ,the maitre de said his hot plates were not working ,i said he eggs benedict were stone cold ,he touched it with his finger ,said it was warm and left it on the buffet for a customer to put on his plate ,we were moved to a new room which looked like star wars ,no warmth ,kept waiting until 4 pm on a sunday for a room ,many customers checking out smoking joints reception area looked tired,never stay here again ,ripped out the soul of the hotel.
7.4
  • (Friends)
Central location, good service but old fashion rooms
  • + Wonderful breakfast in the winther garden and the hotel is in the middle of everything in the center of Amsterdam.
  • The standard room was old fashion and in need of redecoration. The wallpaper was off some places. But big room, that is a plus.
5.6
  • (Young couples)
Sorry I will never stay with you again.
  • + The history of the hotel. Breakfast in the Winter gardens
  • Left to bring my own luggage into the hotel as 3 employees wastched. Very tired room. Corridor smelled of pee. Very sad as I have stayed there many times. I will never stay again. Not the hotel it used to be. There is better value to be had.
8.8
  • (Older couples)
not luxury but luxurious- would stay again
  • + location, all toiletries provided so if you forget any of them-which i did-a massive plus, large comfortable room, very comfortable bed and pillows, free water on the reception, very welcoming after the walk from the station.
  • not able to check in until 3pm although we arrived at 11am-we were able to leave our luggage though, asked for smoking room when booking but not given one, wiew from room-paid extra for best room available mmm.
8.2
  • (Families with young children)
Convenient location for all of Amsterdams sights
  • + Convenient central location, friendly atmosphere from staff, all very helpful. Room clean & tidy.
  • Not luxurious, in my opinion for a 5 star hotel, expensive from that point of view, room although clean & tidy was "tired" and needed to be freshened up.
9.4
  • (Travelling alone)
Istanbul
  • + Super breakfast, cheerfull and helpfull crew.
9.8
  • (Young couples)
Luxury and comfort at the Dam
  • + Goededag. This was just excellent. Next time we will stay at the Krasnapolsky the whole visit, now we moved to a guesthouse after the first two nights in the city to save a few euros. The service was perfect and the rooms are as luxorious as they get. Dankjewell! Mit vriendelijke groeten, Atli & Rosa
6.2
  • (Friends)
Great location, housekeeping not so great!
  • + Location
  • Towels weren't changed just hung up. Facetowels were folded back near the sink even though they were soaking wet. Terrible housekeeping!
10.0
  • (Families with young children)
LL.M
  • + True customer loyalty. I only booked a single room, and the hotel upgraded me to a junior suite with no additional costs.
  • None
8.4
  • (Older couples)
The Krasnapolsky is in a great location to see the major sights of Am
4.4
  • (Travelling alone)
one word : disapointing
  • unpleasant staff - very bas room - very very small and bad bathroom - one word disapointing
7.2
  • (Travelling alone)
Nice hotel but a bit dated
  • + The hotel was in a great location with it being in damn square it is only a short walk from the train station which makes it easily accessible from the airport.
  • Due to the location it can be noisy during the day and at night time, we stayed on the third floor at the front of the hotel and could hear cheering from damn square during the day and people on the street during the night. The hotel needs to be modernised, the room was clean except for stains on the chairs in the room, but the overall observation would be that the room decor was very dated and the bathroom felt like a hospital batroom.
9.2
  • (Other)
great! We are coming back!
  • + The very best service at the concierge desk! Please say thank you to mr Blum(?)
8.8
  • (Friends)
Great location, very comfortable
7.6
  • (Friends)
Friendly good business hotel
8.8
  • (Travelling alone)
Great place for a weekend in Amsterdam .
  • + location,services
  • no free wifi internet connection
7.8
  • (Travelling alone)
Great location, breakfast a must have...
  • + This is my second stay and we had a room in the newer section which is much nicer than the old one . I hope on my next visit i will be able to get a room in the same section
  • no help with luggage upon arrival
6.0
  • (Families with older children)
My stay at the Krasnapolsky Hotel Amsterdam
  • + Walking distance to the Central Station, the shopping belt and the historical parts of Amsterdam. Good restaurants in the neighborhood. Good connection by train to the airport and elsewhere. Staff are generally helpful.
  • Some rooms are not properly cleaned (especially the bathroom). Some tiles are stained or chipped. Quite unsightly for a hotel in this category. Some front desk staff do not know the computer systems well especially the NH World Loyalty card. I only discovered In July 2010 that some of my visits at the hotel had not been updated in the system. Nobody had told me when I settled my bills to redeem my points. As a result, I was unable to redeem my loyalty points points before they expired. ( I do not have an overview of my points.) The system was often not updated when the staff removed some items in the fridge to make room for my personal items. As a result, I was often billed for mini-bar items which have to be rectified. This can be quite irritating.
10.0
  • (Young couples)
wonderful hotel in amsterdam
  • + Center place, luxury and beautiful, comfort, not noise, maxi service, romantic hotel and parking
  • expensive parking
10.0
  • (Young couples)
high quality accommodation
  • + breakfast location quality of accommodation
8.4
  • (Travelling alone)
Excellent but needs more flexiblity
  • + Good service, excellent comfort, hygiene and location.
  • - Reception desk refuses to give change for Euro 500 bill asking me to go to bank. - Refusal to extend check out time from 12 noon to 13:00 hh unless you pay Euro 30 which is not the practice in all hotels I stayed in before.
10.0
  • (Families with young children)
A taste of luxury in Amsterdam
  • + Loved our experience. Staff were all warm, friendly and professional. It was quiet and in the centre of Amsterdam.
9.8
  • (Travelling alone)
Excellent service, best city centre location
  • + Excellent service, staff willing to serve with smile
6.0
  • (Travelling alone)
Appalling check in service and rooms unavailable when booked in advanc
  • + Convienient
  • Our rooms were not available when we arrived, and in fact the reception said there was only 1 room booked when we had booked 4 rooms. They then disputed our booking, but we clearly had the evidence of booking 4 rooms. Then they upgraded us to a @remote part' of the hotel, not in the main building, and one of the rooms we were allocated was already occupied, so int he end we only got 3 rooms !! Then on check out they tried to charge us for upgrades !!! - This was totally appalling and unacceptable.
4.4
  • (Friends)
  • + the size was excellent.
  • The toilet seat was broken. Getting the apartment was not a benefit if we were not prepared for an apartment. The front desk offered a restraunt that was closed on
9.2
  • (Older couples)
Classy Hotel
  • + Breakfast room and Buffet were incredible. Enjoyed our stay immensely.
8.4
  • (Young couples)
Excellent weekend in Amsterdam
  • + At the reception the colleagues were allways kind
  • wifi at rooms would be useful, I missed the wellness, spa part of the hotel. The minibar was kidding us, we took out some peaces (just to have a look, feor example the ring for the bycicle), and only after read the information of he operation of it. It was a little bit unpleasant. Our flight left only in the late afternoon, and it was dificult to leave the room at 12, I do not understand, why only on Sunday do you have free late check out possibility.
7.8
  • (Travelling alone)
Location great, the mattress could be better
  • + Location
  • Deluxe room was not so deluxe as I expected. Compared to Finnish deluxe hotel rooms and also considering the price of the room, I was a little dissappointed. F. eg. it would be nice if there would be another, thin mattress on the thick mattress. That would be more hygienic and comfortable than to sleep on a sheet. You could feel the strings of the mattress in your back and the mattress felt sticky.
6.6
  • (Other)
RUBBISH WIFI
  • + Comfortable room. Staff charming and helpful - but overworked.
  • Noisy aircon - noisy if window open as well. WiFi arrangements are an absolute dog. Useless free service and very overpriced paid service. Other hotels nearby offer free WiFi to a high standard. Breakfast overpriced and not all that special.
8.6
  • (Friends)
Watch out
  • + Very good area
  • The concierge tried to con me for more money for a Taxi, more than double
8.6
  • (Friends)
Excellent hotel in great location
  • + Good staff, great location and well priced. Overall it was an enjoyable stay and we will be returning.
  • Can't really think of any. I suppose at busy times, the reception can be chaotic but that is to be expected.
7.6
  • (Travelling alone)
  • + ..
  • ..
8.4
  • (Travelling alone)
Lovely, but not sure if it's a 5 star
  • + After several poor experiences with NH Hotels throughout Europe (and several complaints to their head office) I was upgraded to a suite.
  • Very poor and disorganized check in/out process. Waited 20 minutes to check in and there were only two people ahead of me. The front desk staff don't manage the queue at all and allow people to just walk up and jump the queue and get served. This happened three times while I was waiting.

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