Mercure Hotel Amsterdam City

Four stars hotel 100%of guests recommend Mercure Hotel Amsterdam City

Joan Muyskenweg 10, Amsterdam Map 4.5 km (Amsterdam South)

Score of 8 reviews: 7.8

The luxurious Mercure Hotel Amsterdam City is easy to reach from the A10 ring road and the A2 motorway. If you're travelling by public transport you can get off the 'Overamstel' underground station or the last stop on tram line 25. If you're travelling by car then you can park in the hotel's surrounding car park. The RAI Conference and Exhibition Centre, the World Trade Centre (WTC) and the Amsterdam ArenA are all easy to reach, either by underground or by car. Dam square is a 10-minute drive away. Reception staff are well-informed about fun activities and places of interest in Amsterdam.

Mercure Hotel Amsterdam City has a gym with modern equipment and for some much needed relaxation guests can also make free use of the sauna and the Turkish steam bath. Use of the solarium costs €7.50 per 20 minutes. The hotel has 14 multifunctional rooms for all kinds of business meetings and parties with a capacity of up to 500 persons. These rooms come with air conditioning and a projector, additional facilities are available on request. The hotel has two restaurants and a bar. The rooms are tastefully decorated and come with facilities such as air conditioning, a hair dryer and a safe. The hotel also has an outdoor terrace with a beautiful view onto the water.

Furthermore, as a unique service the hotel offers boat transfer from the hotel to the centre of Amsterdam (Anne Frank House). The costs of which are €5 per adult and €2.50 per child.

iWhen do you wish to stay at Mercure Hotel Amsterdam City?

Room type/Offer

Business Comfort Room

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Standard Double Room

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Superior Double/Twin Room

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“ good bed, good shower, coffee and tea- making facilities ” I.A.M. Maathuis November 4, 2014

Surroundings

The hotel has an ideal location at the Amstel river and is easy to reach from the A10 ring road Amsterdam and the A2 highway. Schiphol Amsterdam Airport, the RAI and the WTC are easy to reach by car as well as public transport. Amsterdam city centre is just 10 minutes away from Mercure Hotel Amsterdam City.

Food and Drinks

With two restaurants and a bar, this hotel offers excellent facilities for cosy culinary moments. International dishes are served at the à la carte restaurant, La V.O.C. This can be splendidly combined with the 'Bar à Vins' formula. It's possible to enjoy a glass of the exclusive 'Grand Vins Mercure'. This restaurant is open from 17:30 until 24:00. Restaurant L'Ambiance is open from 06:30 until 22:00 for breakfast, group lunches and group dinners. After a riveting day out you can enjoy a nightcap at the hotel bar, which is furnished in the style of a traditional Dutch 'brown café'. This bar is open until 01:00; a nice place to enjoy bistro dishes in the evening hours.

Details

Chains
Accor Hotels, Mercure Hotels
Check-in
From 14:00
Check-out
till 12:00
Number of rooms
368
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
The hotel has a secured parking. The charge is €22 per 24 hours.
Children/extra beds
A maximum of one child up to 12 years old can stay for free in a room with their parents. A triple room can be booked on request. It is not possible to put an extra bed in a double room.
Internet
Throughout the hotel you can use wireless Internet with your own laptop. Besides that there is a business centre at the first floor, where you can use two computers with Internet free.
Smoking policy
The entire hotel is non-smoking
Pets
Not allowed
Facilities
24-hour reception, Air conditioning, Bar, Breakfast, Business Centre, Cable Internet, Computer (public), Currency exchange, Disabled rooms, Fax/Copy machine, Function room, Gym, Laundry, Lift, Meeting/Function Room, Outdoor Terrace, Restaurant, Sauna, Shoe polish machine/ Shoe polish set, Shops, Snacks Vending Machine/Items can be purchased at Reception, Sunbeds, Turkish steam bath, Free WiFi. On request: Bike rental, Drinks Vending Machine/Items can be purchased at Reception, Dry Cleaners, Groups, Lounge, Luggage storage, Room service.
Additional information
  • A triple room can be booked on request. It is not possible to put an extra bed in a double room.
  • The hotel has one specially adjusted single room, which is suitable for disabled guests; available on request.

Important information

  • When a Hot Deal is booked (a non-refundable rate) the credit card used for the booking has to be shown upon arrival at the hotel.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Mercure Hotel Amsterdam City.

7.8
  • (Older couples)
we had an enjoyable weekend out in Amsterdam
  • + good bed, good shower, coffee and tea- making facilities
  • breakfast not included
  • * my tip intimate Thai restaurant close by
7.0
  • (Young couples)
good hotel, nice stay
  • + good location, near by high way and metro station. late check out
  • construction on ground floor, so improvised reception, long queue.
8.4
  • (Other)
  • + Hygiene
  • Small Rooms
10.0
  • (Young couples)
Extra value for your money!
  • + Spent only one night, but with the thing which I have found I was completely satisfied.
  • * my tip Close to the city centre as metro goes every 5-10 minute and it is far from city noise. So when you want to have night out you having it (travel with metro), and when time to relax is needed you are in quiet location. That suits me best!
9.0
  • (Other)
Good experience ..... Will come back
  • + Repeat guests so maybe that says it all !! Easy to reach.Friendly and friendly personel. Quiet. Small but excelent menu.
8.4
  • (Young couples)
Geweldig Hotel !!! Aanrader
5.6
  • (Groups)
Nice Hotel, much to expensive breakfast
  • + Nice clean quit big rooms.
  • Breakfast not included, and much to expensive to buy 21,5 euro. Because of this I will chose another hotel next time I visit Amsterdam
6.4
  • (Travelling alone)
  • Receptionist not helpful when I called being lost on my way to the hotel.
9.8
  • (Travelling alone)
ONLY ONE WORD : EXCELLENT
  • + EXCELLENT
5.4
  • (Friends)
avoid this
  • + the rooms and breakfast are ok
  • not a friendly hotel very unsafe parking area
10.0
  • (Older couples)
10 points for all
  • + Situated in a quiet district on the outskirts of Amsterdam (near ring motorway), but in a few minutes from Schiphol. Easy to reach it either by tram, metro or car. Rich breakfast. Real rain in shower is absolutely fantastic !!! :-)
5.0
  • (Families with older children)
OK local - no aircon
  • + Hotel is modern, clean with very friendly staff. Reasonably close to RAI wit acceptable travel time to city central
  • Aircon? What aircon? The airconditioning is central in the building and if you prefer a room that is cool - your hotel fails miserably. The rooms are Petite putting it mildly
8.8
  • (Friends)
Good hotel, we'll be back
  • + Having the opportunity to book a reduced rate through hotels.nl - great value
  • Locking the doors at 11pm at night, to be told to use the back door - which was also locked!!!!
7.0
  • (Older couples)
tevreden
  • why do I have to pay, for de service: will you call a taxi for me? price 4,50 euro????!!!!
7.8
  • (Travelling alone)
Lovely Hotel and rooms
5.4
  • (Families with older children)
JULLIE HEBBEN MIJN VERJAARDAGSGESCHENK HELEMAAL VERKNALT!!!!
  • + Vooral de ligging is een pluspunt:buiten de stad en toch vlot bereikbaar met het openbaar vervoer,ook de nabijheid van de Amstel en de groene omgeving zijn een niet te versmaden surplus na een dagje stappen in Amsterdam. Ontbijtbuffet was geweldig.Enorm aanbod en zeer smakelijk. Niet tegen staande deze grote pluspunten zal ik NOOIT nog boeken bij dit Mercure Hotel en waarschijnlijk ook niet in een ander Mercure hotel. Reden; Zie mijn commentaar bij de minpunten.
  • Het hotel voldeed niet aan de verwachtingen omwille van volgende punten: -bij toekomst op kamer 1012 bleek er slechts één badjas en één paar slippers aanwezig te zijn. -Badhanddoeken,bekertje in de badkamer,enz... waren ook maar voor één persoon voorzien. -Op zondag 5 juli om 15u15 waren de bedden nog niet opgemaakt en ook de kamer was nog niet gereinigd.Gevolg:extra kosten aan de bar. -Na klacht,telefonisch en aan de balie is er direct iemand de kamer in orde gaan brengen. -Men zou ook een badjas en slippers voorzien voor de tweede persoon maar daar heb ik NIETS van gemerkt. Slotbedenking:WAS DEZE KAMER WEL VOORZIEN VOOR TWEE PERSONEN?De prijs was in ieder geval wel voor twee personen.
6.4
  • (Friends)
Clean and modern look at a resonable price
  • + Clean and modern.
  • No breakfast and main door closed at night without any clear sign to re enter the hotel lobby.
8.0
  • (Travelling alone)
nice location close to office buildings
9.0
  • (Travelling alone)
Excellent hotel, close to highway and center of town
  • + Very comfortable rooms with all the things one needs. Enjoyed the discount price and hope they will continue to offer such deals
  • the regular price is too high
9.4
  • (Travelling alone)
Excellent service
  • + SErvice, courtesy, comfort, aimability of people.
  • No way to get anything to eat at night. This is difficult for jet-lagged people from other hemispheres. REfrigerator items too expensive.
7.6
  • (Friends)
  • The bathroom hasn't a comfort shower.
9.6
  • (Families with young children)
Mercure Amsterdam aan de Amstel
  • + Booking on-line
7.6
  • (Young couples)
  • + Bathtub. Our own mini safedeposit. Fast cleaning service. Very informative people in the information desc.
  • Location. No store to be find somewere close to the hotel. Only one and it was Esso on the wrong side of the main road.
8.2
  • (Young couples)
  • + All things considered very good
  • room 8002 had no air conditioning so had to move to room 8003 after already unpacking. Lift broke down so had to walk down eight flights of stairs. Coffee and milk was not replaced for the second day Awful drilling noise at approximately 08.00 on the second morning due to work being carried out on the outside of the building,we were hoping for a later rise.
7.8
  • (Young couples)
  • + Nice size and clean rooms. Easy to find and good access for public transportation.
  • Service desk upon arrival had 2 people. One was a trainee and the other one completely ignored us. We had to wait while she was checking some papers and the trainee was helping someone else.
6.6
  • (Travelling alone)
  • + especially the renovated room are excellent. the other are a bit expensive for the luxury you get.
  • the menu in the restaurant downstairs does not change often, so not the ideal hotel if you stay ofter over several months
9.4
  • (Older couples)
  • + Great and modern hotel with big rooms.
8.4
  • (Travelling alone)
  • + Good 4 star hotel, especially the newly renovated rooms are very much up to standard! Breakfast is very good and personnel is warm and friendly.
  • It is a pity that there is no swimming pool in that hotel, but then again, not many 4 star hotels in Amsterdam have this.
7.8
  • (Travelling alone)
  • + 2nd time to stay at this hotel, nice rooms, double room actually means a double bed, not two singles, or two singles pushed together.
  • A bit far from the city centre, but good access to the Ring if driving. Service in the bar is a bit slow.
8.0
  • (Young couples)
  • + The special discount under 100 Euros is very much appreciated.
  • My wife and myself spent a NOISY and VERY BAD NIGHT as the seal sound (Zegel geluid) of the left side of the left window was damaged ; then we had into our ears all the loud noise of the highway during the night and we only could get asleep very late, when less cars and trucks were going on this highway. I indicated the problem at the desk.
6.4
  • (Friends)
  • Internet price and check in price was different. of cource I did not pay such a price. Please be careful, it happened over there.
6.6
  • (Young couples)
  • + nice walk to downtown
9.4
  • (Other)
  • + I enjoyed the tea and coffee beverages in the room. the free toiletries were pleasant and very indulgent I liked the decor style in the room and the bed was very comfortable, the bathroom was lovely
  • Not enough cream sticks to go with the tea and coffee, each day. I preferred having a choice of two teas not just earl gray. i didn't enjoy being woken at an early hour to pay the bill, because my card had been refused the day before I was leaving, I had explained that I was paying cash and card and travellers check, and so wouldn't be putting the entire amount on my credit card. I offered my passport as security, this was refused and I was urged to pay at least 400 euros there and then. Most unpleasant, as the receptionist said she thought I may leave without paying. I felt like a criminal or something.
5.0
  • (Young couples)
  • + Even doe the hotel is not near the Amsterdam centre it is located in a very beautiful and peaceful area, and is a very nice 45 minutes walk to the centre. But for dose who don't like to walk it has a metro very near by and taxis parked in front of the hotel all the time. And you can always rent a car or bike.
  • -The day we arrived, one of the bath towels weren't crystal white. It has some dark spots, which I don't understand how could they miss them when they where ironing it. -On the 3rd day there was a bath towel missing in a room for 2 persons. -One day they didn't clean the room and Never changed the sheets will we were there. Advice: You should, always, clean the rooms, change the sheets and stamped the toilet seat and the bath tube with a "DESINFECTED" sine.
6.6
  • (Travelling alone)
  • + Food in restaurant was very good. Room was serviced very well. Wireless internet access worked well. Breakfast was good.
  • Receptionist sent me to the wrong lift 3 times as my card would not work in it. Didn't think his attitude towards me was very professional, and the mistake made me feel stupid. His apology was not made effectively. Receptionist was not very helpful with directions to my office. Far too noisy early in the morning, I struggled to sleep. Shower in bathroom was not very efficient or easy to use.
7.0
  • (Friends)
  • + The hotel was clean and tidy with a nice bar.
  • I booked 2 separate rooms for a 2 night stay at the Mecure Amsterdam. However one of the rooms was not required because one of my companions broke their ankle and failed to make the trip. I informed the Hotel that I only needed 1 room and hoped to receive some kind of refund. I expected to pay 1 night for the empty room but NOT the full amount. The Hotel had an empty room for 2 nights and my expense. The hotel did not offer to re-let the room and therefore recover some of my costs.
9.0
  • (Other)
  • + Everything else.
  • Drinks expensive. Double bed is not one huge but two small which are not fixed. No toilet brash.
5.0
  • (Young couples)
  • + Staff are generally friendly and helpful, and the hotel is clean. Yet it seems they are understaffed, upon arrival, we waited 25 mins in line to be able to check in.
  • -I was unable to open the safe box at 12 midnight, I had important items that I urgently needed, I was told by reception to wait till the morning. I was even told that "I should not have put them in the safe box." I wonder why they have safe boxes in rooms then?! -The room was in a non smoking floor, yet when I entered, it was very smoky. Room service should have informed reception about that, so the room can be ventilated before a new guest occupies the room. -It was my first time in Amsterdam, I did not realize that transportation was that expensive. I saved 30 Euros than staying around central station, yet I ended up paying 60 Euros in transporation because of our luggage. -The room was not up to the standard to other Mercure hotels I have stayed at in Eruope, specially Germany.
9.8
  • (Young couples)
  • + Since I am a Norwegian I am not so used to service minded people.hehe. So therefore i was very pleased with how helpful you were wiht how to get to places and so on. I enjoyed my stay very much and it was an excellent location for us since we were going to a concert at the Arena. Just like to inform you that it does not take 1 hour to walk to Arena:) Only 35-40 minutes which is not much since we are used to walking.
9.0
  • (Older couples)
  • + If we had the opportunity to stay in Amsterdam again, we certainly would make use of the Hotel'Mercure aan de Amstel' again
6.4
  • (Travelling alone)
  • + Good Location and a very nice Lobby area.
  • The room and the bathroom were to small compared to the price. I know better Mercure Hotels.
8.0
  • (Young couples)
  • + Was a clean and nice hotel but for 220 euros need improve. The parking was safe and nice.
  • This hotel don't have a ice machine on every floor. The only ice is in the firs floor bar. The breakfast is to expensive.The location is to far for downtown.
4.6
  • (Friends)
  • Some of the staff at the front desk were very unfriendly and not helpful (would not even tell us which elevator to use). Other staff at the desk were helpful

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