Hotel Pulitzer Amsterdam Five stars hotel

Reviews

Sonya Cashner So So Luxury

4 October 2010

7.8

+ GREAT BED and Bedding!!! Some hotel staff in the bar and restraunt were wonderful.

- Service lacked - no coffee/hot water maker in room; no turn down service; some hotel staff not so great

Stig Ringius Perfection with some exeptions

23 July 2010

8.6

+ Excellent cleaning and maintenance of the room. Quick luggage handling. Very positive personnel in the bar.

- Impression of the concierge was not positive (not service minded and nochalant approach). Breakfast bad: long waiting before being seated. Finally appointed not cleaned tables (there was a full room not used). Same procedure for a full week. Very seldom Vollkoren bread available. Cheese slices impossible to separate without destroying each slice.

Anonymous Highly recommended

20 February 2010

9.6

+ Stayed there for the second time. Very friendly.

Ho Chang Mr

19 January 2010

9.2

+ It was very comfortable to stay at this hotel: nice location, nice bed, and great breakfast!

G Osterman What's that smell?

27 November 2009

3.0

+ Friendly, courteous staff.

- Dirty rooms. Room we were checked into smelled of damp mildew. There was what appeared to be urine (yellowish, foul smelling liquid) puddled on the lamp in the room. The ceiling was falling apart, rotting at the seams and dropping bits of rust colored mold on the floor. There was dried blood on the handtowel (or feces) and a spattering of coffee. All of this in our "executive" room.

dirk sanders Dirk Sanders

15 November 2009

4.8

+ none

- Way to expensive for what you get!! The room and hotel where muf and smelly and old with manny things broke. The breakfast was bad fruit was not fresh and bad service. all and all not wurth a 5star hotel.

Godfrey Bell Diana the waitress

11 May 2009

7.4

+ I would particularly like to congratulate Diana, the waitress in the restaurant who served us for two days at both breakfast and lunch times. She was extremely friendly, polite and efficient. A first class ambassador for the hotel.

- I requested a room overlooking the canal but didnt get one. The room above our room must have had woodenfloors or creaky floorboards and I heard every steo overhead.

Johannes G. Konings We will come back

26 April 2009

9.4

+ ambiance, locatie, uitstekende service aan de desk en m.n. ook bij het parkeren van de auto

- - slechte, niet passende, muziekkeuze in de bar. - slechte geluidsisolatie van de kamer erboven(voetstappen, praten) - bij instap bad mist een handgreep

Susan E. Brennan Spectacularly beautiful hotel with architecturally interesting details

4 April 2009

10

+ This is a charming and spectacularly beautiful hotel with historically and architecturally interesting details. The restaurant is very good.

Nik Brooks As good as we had hoped for

21 January 2009

9.0

+ The room was small but very well laid out and of a very high standard. Service from bell staff to front desk, bar and restauraunt was super. We will definately stay again

- None

Joel Sauter Outstanding!

15 October 2008

10

+ Excellent service and location. Outstanding hotel, I would recommend it to anyone!

Joanna Niewiadomska Romantic hotel for two to celebrate special occasions.

5 October 2008

10

+ Marvellous bedding. I have never slept so well in any hotels. Excellent breakfast.

- Insufficient lighting around the bathroom mirror.

Helen

16 December 2007

10

+ excellent facilities and service. highly recommended.

- none whatsoever!

CANET , Annie & Jacques

9 December 2007

8.4

+ The big plus of Pulitzer is its location on the canals and the atmosphere rended by its architectural concept of Amsterdam ancient houses around a nice central garden. The staff is also charming, both at reception desk, as well in the coffee shop for breakfast. The breakfast is absolutly perfect in quality and atmosphere in those charming dining rooms.

- Althoug we had reserved a superior room, for which we accepted an extra daily 50¤ for the canal vew, we expected a rather larger room, with a more characteristic dutch furniture, as shown on the web site. To find the room direction is not very easy during the first 2 days, 278 B, after 3 days we got used to it. We would have liked more information upon arrival about boat cruise from the hotel front door.

Van Haasteren

20 November 2007

7.6

+ Location & atmosphere

- Long waiting at reception. Parking (even with valet service)

Beverley Wellington

18 November 2007

8.4

+ Attention to service was excellent, loved the rooms although ours was a little small. Great food. cosy atmosphere.

- Bath curtain not too practical as water seemed to leak out after a shower

Cohen

12 November 2007

4.8

+ Good Location

- Very small room and bathroom. Very standard service not at the level of the hotel pretentions. Poor price/quality. For that price, I was at much higher upper class hotels.

Nadim

22 October 2007

9.2

+ Charming Hotel,service was excellent. Location was ideal, walking distance to Museums and good restaurants.We loved it.

- Can not think of any negative points.

Anonymous

15 October 2007

9.8

+ one of the most comfortable beds ever! good central, quiet, location

Moulton

8 October 2007

8.0

+ Very nice hotel, well situated, friendly and efficient staff.

Bill and Vicki

4 October 2007

5.8

+ Great location; excellent service from the bell desk regarding automobile, luggage handling, directions, et al. Very good bar and breakfast service.

- Concierge was ill-informed about his own museum recommendations, gave lousy advice about restaurants, was often exhibiting "superior attitude" when friendliness was more appropriate. Front desk was sometimes unpleasant.

robert

5 September 2007

8.4

+ Location,location,location.

- A bit tired for a top level hotel.

Mr. Richard Blythe

26 August 2007

8.8

+ The evening concert was a bonus however we had not been told of it when we booked

- The downside was that both nights we stayed and were located overlooking the canal, they were either erecting scaffolding for the stage or dismantling it. Consequently we had little sleep and it did detract from our stay. This happens once a year and gusests overlooking the canal should be warned about it. Secondly when we arrived we had two arguments with staff. Firstly we knew we had paid for breakfast and they denied this, secondly we were put in an ordinary room and not the executive room I'd paid for. We resolved both matters, but shouldn't have had to waste an hour so doing.

martine

19 August 2007

6.2

+ rooms comfort, breakfast

- very poor level of service : mistake in room booking (1 single bed instead of 2, smoking room instead of non smoking room not cleant at 4.30 pm

Norman

5 August 2007

8.4

+ Your restaurant is excellent.

- We arrived at noon after a 10 hour flight. We were told our room would not be avaiable till 3.00pm. We walked to the van Gogh:returned at 3.45pm. The room was still not available. Eventually we got access at 4.15pm.

Rex Yamamoto

26 June 2007

6.8

+ A great location. A fine dining room.

- Poor bellman services. The shower facilities for the room were adequate only if you are 3 feet tall.

Rob

21 May 2007

8.2

+ Location and facilities were excellent.

- Inward facing room was noisy and tended to channel the noise from other rooms in a chimney effect.

Michael Barry

14 May 2007

9.4

+ Everyone at the hotel is very aware of their high standards for guest comfort-- this was one of the best places I have stayed. Housekeeping was invisibile and flawless, F & B was considerate and professional, concierge and doormen perfect.

Joe

4 February 2007

7.6

+ The Pulitzer is big American business hotel which takes up several canalside houses. Service is decent, but you're paying for it. All you'll see is the guy at the check in anyway. The moment you order food or eat anything out of the fridge, you'll be paying through the nose. Rooms are quiet and clean but nothing special. Even using the internet in the lobby costs. The only real plus points here are the location and the peace of mind that staying in such a huge hotel brings. Wouldn't hurry back. Much prefer the Toren.

Ian Halley

14 January 2007

10

+ Fantastic location and the best canal tour possible on the hotel's own boat.

- We stayed at the back of the hotel where the rooms are not as impressive as an earlier stay when I had been at the front of the hotel - the rooms seemed smaller and less well appointed - I will specify that I stay in rooms at the front of the hotel in future.

catriona

17 December 2006

9.0

+ very attentive and polite staff. - almost a little too attentive- apples delivered to our ddor, turn down service and chocolates..the bed was really comfortable and the bathrrom with the rainshower shower head was great. the location was perfect- next to boutiques and restaurants, not far from cbd. the foyer and bar were beautiful

- compared to the picture on the internet which showed a larger than average room the room was actually a very standard size misleading from the pictures- very lovely but not amazing. there were some deals for suites in other hotels which were the same money and might have been better value

Caroline Gabriel

20 November 2006

8.4

+ Great location, lovely house and decor

- For the price I might have expected more hands-on service eg fetching luggage, concierge. But the staff on duty were very helpful and pleasant

Stephen Hawkins

13 November 2006

8.2

+ Excellent location, friendly staff

- Ground floor room too noisy at night - we were woken at least 3-4 times early in the morning, the worst being about 3.30am. The TV and Mini Bar in the room take up far too much space and make the room cramped.

Mark Redshaw

24 October 2006

9.6

+ The complimentary items in the room. I mentioned in the plus points that it`s the little things that matter in this sort of hotel. The staff were very good and friendly without exception. The hotel was large but didn`t feel busy. The area the hotel was in was very nice.

- I booked a double room but the `double` bed was two singles pushed together. They slid apart if you lay near the middle. The breakfast (on sunday) was served a until a lot later than usual. The food was warm but not hot which was bad. It would have been excellent if it was hot and fresh. I noticed these were many public areas in the hotel which were dusty. A bit more attention should be taken in this area. The bath was not properly sealed around the edges. I only mention the negative points because the hotel professes to be so good. It would be acceptable (and expected) if the hotel was of a lower class It`s the little things that matter in a high class hotel.

Wagner Christine + Gerd

23 October 2006

8.6

+ the hotel is very well situatet in mittle of town!! quiet and a nice garden inside of the hotel we liked the bar and the restaurant... staff is nice and polite

- hair drayer (J didn t see it until the last day!!) no shower cup bathroom for two people is too small... very dark furniture... the taxi-driver, called from the hotel, wasn t able to drive us to the demanded address... p.e. new achtergracht...

David Dibben

22 October 2006

7.8

+ A Helpful staff B Excellent restaurant, cafe & bar C Good gym facilities D Pleasing location

- On Thursday 19th October, the day before our departure, I notified the Concierge of our flight arrangements and requested a pick up from Connexions shuttle service. A pick-up was duly arranged for 8.07am Friday. We were outside at 8.00am sharp. We were never told that pick-up times can be varied. In fact our pick-up had left some 17 minutes earlier. We incurred a 50Euro taxi fare due to poor advice from the Concierge. We consider that the hotel should comment on this.

John Markowitz

24 September 2006

9.6

+ Wonderful location in canal houses in the center of Amsterdam. Charming, old buildings with modern luxuries.

Miss Farha Sheikh

14 September 2006

9.0

+ Excellent breakfast; beautiful room, service and food. Wonderfully comfortable bed, we both slept very well.

- We were given a smoking room, which was unfortunate as it smelt quite badly of smoke. However this did not spoil our time at the hotel.

Lawrence and Karen Ames

13 September 2006

4.8

+ The location was fine.

- Though the hotel was very elegant, we were very dissappointed in the experience. There were a few problems. We left the hotel at 3:30 or so and didn't return until nearly 9; the bed still wasn't there and I had to begin again with the negotiations to get one. In addition, there was a party of children on the floor above us who were creating a TON of noise...clearly they were jumping from the beds to the floor. It took me about 5 phone calls to get someone to take me seriously and I finally (at about 10:30 p.m.) had to ask the lady to come to the room to listen for herself; once she did, well she went upstairs and dealt with the problem. The other issue was that when we arrived at the hotel, it was raining a lot. When we asked for umbrellas, the concierge just shook his head and said...no more umbrellas. Sorry. So, all in all, for the price -- it wasn't worth it. If you aren't going to get excellent service you might as well pay less and stay somewhere where you don't expect quiet, the bed you reserved, or an umbrella at the front desk. Thanks for asking. Karen

Lisa Penn

26 August 2006

10

+ Location, Staff, Quality of rooms, Close proximity to city tourist sights, and great room service.

- None

Caffarello, Brian

22 August 2006

7.6

+ Great location.

- I was not aware that the rate was only valid for interior courtyard (non-canal view) rooms. It would have been helpful to know this.

Lawrance

16 August 2006

9.8

+ Staff were really helpful and friendly, hotel looked great and was really comfortable

- the only negative comment I have is that the cleaner tried to get into the room 3 times in the 1/2 period before check out time and I felt really hassled to get out

Vicky Kafetzi

16 August 2006

9.6

+ Great service, great location, lovely room

- Too expensive considering breakfast is not included

Roos

15 August 2006

6.2

+ Beautiful location and excellent service. Rooms are not big but comfortable with nice details.

- High-end pricing. Quite noisy in the morning due to maintenance work.

Alan & Catherine Dunipace

9 August 2006

10

+ Staff extremely pleasant and helpful. Facilities all excellent and well maintained. Location very central and all major attractions easily accessible. Hotel has own boat and landing on Prinsengracht.

- Can't think of any.

Mamouzakis Panagiotis

9 August 2006

8.6

+ Lcation

- Price

Frank Hawkins

9 August 2006

8.4

+ It's a wonderful place. I stayed with you years ago and it was great fun to come back.

Krstulovic Sylvie

8 August 2006

9.8

+ The crew at reception that help us to book restaurant and was helpfull to find relevant tourist information. The general decoration of the hotel.

- I have asked for a bottle of champagne by mail and phone and when we arrive the bottle was not ready in the room...

dominique charpenel

8 August 2006

9.4

+ Previously I wanted to stay in Canal House Hotel but there was no bedroom for that period so I looked for a place I’ll could find a spécial atmosphère, not that high standard design luxuous hotels that look the same wherever You stay in Seoul (W Hotel), Barcelone (Omm Hotel) or Amsterdam ; that is the reason why I choose your hotel instead of Dylan Hotel the architecture, the various ways rooms, lobby, gardens, sitting rooms where decorated was such a pleasure for the eyes ! that was exactly what we where looking for, my daughter and I : The location was perfect and it was a real peaceful place breakfast, coffee shop where delightful, I even had a real expresso coffee, unbelievable everybody was gentle and helpful I hope I’ll return in Amsterdam next year during springtime or automn and I certainly come back

- I regret the room had not a very nice view

campbell

8 August 2006

9.4

+ Very friendly and flexible service. Great location.