The Quentin Amsterdam Zero stars hotel

Reviews

The following independent reviews were entered by guests after their stay at the hotel.

Anonymous Basic and Noisy

2 February 2012

6.0

+ Nice staff on front desk, and reception area is well-presented. Location was good for me as it was only a 20 min walk to where I needed to be.

- Room was very basic. I was in the room beneath reception and could hear people thumping about all night, which kept me awake. The curtains in the room left a good five or six inches of the bottom of the window uncovered, meaning that light streamed in all night, making it even more difficult to sleep and I felt uncomfortable getting undressed. A poor night's sleep was not ideal as I had to deliver a presentation the next day. I wouldn't stay here again.

Anonymous Decent hotel for weekend break.

5 October 2011

5.8

+ Location

- Noise in and outside hotel, steep stairs, no lift.

Anonymous Central and friendly but over-priced and shabby

19 September 2011

7.2

+ Clean, staff friendly, very good location

- A child sized single bed; no breakfast even though I paid €138 for 2 nights; an iron but no ironing board, a window that didn't close properly so I head all the street noise and a man drilling the wall next to my window at 07.30 AM so sleeping in was not possible (I wasn't offered a discount for this). inconvenience).

Anonymous Friendly Staff

6 September 2011

7.2

+ Great location for taking in the local sites and activities. Hotel faces the canel. Close to public transportation.

- Older budget hotel so you get no amenities.

Anonymous Stay Away

20 April 2011

3.6

+ central location

- no wifi in my room ("sometimes it doesn't reach those rooms"), no towels, extra charge if you pay with a credit card, no breakfast (and a bad attitude) although I arrived on time, poor management, not enough workers for keeping the place running smoothly.

roni

23 March 2011

8.8

+ the service was amazing, every persone there was really nice and gave us all the help we needed.

- the elevature didnt work end it was really dificult to go up and down to the 4th floor every time.

Debora Kozak This charming, affordable hotel is in an excellent location...

6 March 2011

9.0

+ My single room (101) was rather small, but sufficient for 1 person. I was there with my son and 2 of his friends who had the triple room right next door (102), which was very convenient for me. I had a great view of the canal. The hotel has so many charming details, i.e. stained glass, inlaid tile entrance, bay windows, a steep winding, wooden staircase and banister, etc, etc. Plus the location is excellent since you can walk to just about everything. It's also an easy bus ride direct to/from the airport, or a choice of 3 trams that go directly to the main train station. Breakfast consisted of various breads (you could toast), different jams, honey, sliced cheese & ham, orange & apple juice, brewed coffee, or a coffee specialty from their cappucino machine.

- The lift was out of order, as well as the complimentary wireless internet. There was construction going on, but they seemed to be coming to an end of it. Still, it woke you up at 7:30 in the morning when the workers were getting started. The shared toilet/shower on the 1st. floor had a tiny sink that had a shelf directly above it, which made it impossible to put your head over it while washing your face or brushing your teeth.

Debora Kozak This charming, affordable hotel is in an excellent location...

6 March 2011

8.8

+ Room 102 (triple room) was very spacious (toilet and shower included) with an excellent view of the canal with a bay window included. It was a very bright room. This was my son's room with 2 of his friends. My room was right next door (rm 101--no toilet or shower) which was very convenient. I loved all the details of the entire hotel, i.e. stained glass, narrow winding wooden steps and banister, inlaid tile floor entrance, etc. It all added to the charm of the hotel. Breakfast consisted of various breads (could toast it), jams, honey, cheese and ham with orange & apple juice & coffee. The coffee was brewed, but they also had a capuccino machine. The location was excellent, as one could walk to everything.

- There was construction going on, but they seemed to be coming to the end of it. You would hear the workers getting started at 7:30 in the morning. The wireless internet which was suppose to be available, was not working. The shared shower/toilet on the 1st. floor had a tiny sink with a shelf right above the sink, which made it impossible to put your head over it while washing your face or brushing your teeth.

Étienne Lepage Nice

7 January 2011

8.8

+ Very good location in the city. Very clean.

- Reparations in the morning, not too great... Didn't warned us... No elevator either. They sey it's written somewhere when you visit the site. I guess it's true, but I never saw it.

Tony D I enjoy the hotel and would stay here in the future.

8 December 2010

8.2

+ Proximity to public transport

- I was not notified that the elevator was Out Of Service. This was inconvenient caring my bag to the 4th floor. My room door did not lock when I was not in the room; I was able to open door with out key card.

Paul Hradek A good convenient hotel for the future

19 October 2010

6.2

+ Convenient - good location

- Building works were going on outside the room (outside) and the room smelt a bit of damp to start with.

Anonymous Buena opción para pragmáticos

29 September 2010

7.2

+ Bien situado, con el Amsterdam de los canales a un lado y el de los museos y parques al otro. Los empleados eran simpáticos y serviciales. Cerca hay bares y restaurantes. La habitación tenía una bonita vista a uno de los canales de la ciudad.

- No funcionaba el ascensor, con lo que tuvimos que subir las maletas cuatro pisos por las incómodas "escaleras holandesas". El baño de la habitación olía mal, posiblemente a causa de las cañerías.

Nil Kutluk Perfect location, tiny room but worth the price

14 September 2010

8.0

+ friendly staff, perfect location (1 min. walk to Leidzepleis and the bus/tram stops) , clean room and shared facilities, nice view of the canal. Very suitable if you're going to spend only one night to sleep. worth the price.

- tiny room. shared facilities (for the room that I've hired). small shower and only on the 1st floor. no place to easily get dressed up again.

Inés Ligero Fa

27 August 2010

3.6

+ Lo mejor es la localizacion del Hotel. Se puede conocer Amsterdam perfectamente a pie. Cerca hay restaurantes, supermercados y tiendas a tutiplen

- La limpieza. Solo te cambian las toallas cada dos días y no limpian ni el baño (ducha sin plato= charco permanente en el baño) ni aspiran la moqueta.

Ayelet R Good for budget travelling

23 August 2010

6.8

+ great location, friendly atmosphere, good value for money.

- service is not very proffessional, and they don't really clean the rooms during the stay. we had to ask for clean towels every time.

Alvarez Begoña Buena relación calidad-precio y centrico

2 August 2010

7.6

+ Localización, centrico y al lado de la parada del tranvia. Para gente que no busca lujo, sino limpieza y buen precio Buena relación calidad-precio Reformado Bonitas vistas al canal desde la sala del desayuno

- No tiene aspectos negativos

Anonymous The place to stay!

5 July 2010

9.4

+ Good value for money! Nice room, helpful staff, excellent location.

- Internet connection would be needed nowadays, also at least simple breakfast included in these prices would be better service. If these were available, would be perfect.

Eveliina Lempiäinen An affordable hotel for young people

5 July 2010

7.6

+ Quite cheap and quiet hotel, except for the noise coming from the construction site nearby. Personnel very friendly and nice.

- No air-conditioning or maybe it was broken, dunno.

P. Glennon Great people, clean room, single person in double and priced right.

3 July 2010

6.0

+ Location - close to museums, casino, entertainment district, good selection of resaturants close by with avg prices for city. Close to tram and bus stops going to the rest of city.

- Location - tends to be noisy both external and internal

HAYDN ROBINSON Very very disappointing... refund or legal action?

17 June 2010

4.2

+ The location was good and it was a welcome break after working 18 hour days six days a week for the past month.

- Extremely disappointed by the fact that the room was next to a building site, we were woken up every morning at 7am, this was obviously not as advertised and after complaining several times nothing was done. The bedside lights also did not work which we asked to be fixed several times also, neither of these issues were resolved after persistently complaining. The room was falsely advertised, which completely ruined the holiday. Under the sales of goods act, a goods or service must be sold as advertised, as a 7am wake up from the builders was not advertised, we are entitled to a full refund which we will be perusing.

Anonymous Nice hotel, poor service

15 June 2010

7.8

+ very nice hotel in a great spot

- this booking didn't seem to go through - the hotel had no reservation for us, but we were still able to get a room (for 10 euros more)

MARIANTHI-ASIMINA Quite happy with my stay there :)

18 March 2010

8.8

+ *great location!! u can go anywhere on foot.. *polite staff *value for money

- *maybe the rooms could be better cleaned!

wade carter Having FUN in amsterdam

6 March 2010

8.4

+ Great location, friendly staff, nice lift

- needs new beds and new carpet

bo

16 December 2009

8.0

+ good price, ideal location

- thin wall, stained carpet, shower curtain too short.

Anonymous Great hotel for the price - no problems!!!

17 November 2009

9.2

+ Great location - friendly staff, good size rooms

- Walls are a bit thin, can be a little noisy. Take ear plugs / sleeping tablets!

D. Disappointment

14 November 2009

6.2

+ It is the center

- I booked an extra night and the deskclerk said it was confirmed, but I was trown out when new personel appeared, the booking couldn;t be found in the computer. I had to drive around town to find another hotel. I was very disappointed and acktually very angry because the deskclerk assured me it the room was free for another night. Also I was in a room with a lot of noise (builders next to me) and it took hours to check in because the room wasn't ready etc.etc. I am disappointed in your way of doing bussiness.

Bryan Would not recommend The Quentin Hotel Amsterdam

10 November 2009

5.6

+ Service was rather helpful, for the most part. Location is convenient.

- A bit noisy. There was a cigarette in a cup on the window sill when I checked in the first night. Phone didn't work properly. Towels were removed but not replaced one day and I had to ask for new towels at the front desk and only received one towel replacement.

Siobhan Hynd Perfect hotel for the Leidsplein pubs and restaurants.

15 October 2009

9.4

+ We had an excellent long weekend - room was comfortable and clean and hotel is perfectly located next the Leidsplein. Staff were friendly and helpful. Great price and great base for exploring Amsterdam - top marks all round.

- No minus points.

Maria Nice, clean hotel with good location

11 October 2009

7.4

+ Location, nice small, but clean room. Canal view. Very fair price.

- Nothing really

Giorgos B A special reception

25 August 2009

7.4

+ Near the square Leidseplein (200m).

- 1. A terrible reception. When we arrive the girl at the reception doesn't even see goodbey, and keeps talking which her friend by phone. 2. Not possible to leave your luggage in a luggageroom. They advise you to go to the central station for €2 a hour. 3. Not possible to make outgoing telephone calls.

rentia Geldenhuys Bad to worst

1 July 2009

7.2

+ Location

- Hotel does not give good image price very high hotel old carpets were dirty shower terible whole floor under water want diposit for remote and key bad impresion

Clayton Hunte YOU GUYS ROCK!

21 June 2009

8.8

+ You guys have a very nice hotel in a perfect location for 1st time visitors and frequent ones. Staff was very helpful espeically Walt and Olga. Keep up the good work and I will be back next year.

- The only minus point is wishing guess can purchase items in your hotel with other currency. Banks there don't exchange and the currency Xchange stores rates are ridiculous. Other wise, GOOD WORK!

CARLOS ESCAJADILLO Good hotel in a very good location.

21 June 2009

7.6

+ Great location, fine view of canals, efficient (though terse) staff, easy way to get from Schipol - with bus 197 which leaves you at Leidseplein for 10 euros round trip

- Cimplicated "lost items" policy. I may have left a package there but 10 days later I still could not get a definite answer to "have you foubd a package?" Apparently lost and found items are sent to a storehouse elsewhere but no register is kept at hotel

Alessandro Rossin NEVER AGAIN Quentin Hotel

21 June 2009

3.8

+ Location, the only one.

- Double Room too small. Low quality service. Our room wasn't cleaned for all the stay, towels not changed, open shower. Dangerous stairs at the entrance. The receptionist asked for the payment immediately, before showing the room. They charge 5% additional fee when paying by credit card without any previous announcement. Rooftop window without curtain. The hotel hasn't got the luggage room.

colin mitchell Not bad

8 June 2009

8.0

+ good location, friendly staff

- the tv never worked

Cassio Lopes

12 April 2009

3.8

+ Near the centre.

- Room too small. Fourth floor withour elevator.

WHELAN GREAT LOCATION

15 February 2009

5.8

+ We very much enjoyed our stay we felt room was normal standard for price paid. There did seem to be a bad smell from bathroom at at certain times of day. Otherwise we had a plesent stay. thank you for e-mail regards Joanne AND Robert Whelan EIRE

Anonymous As bad as it gets?

7 January 2009

3.0

+ Always nice to come to Amsterdam

- No locker-room at arrival 3 hours before checkin. When inquiring about this saying that there was a locker-room last time I was there the receptionist answered: Do you think I am lying! No heating in the first room. Smoke from the chimney coming in through the window Remote control for TV did not work in either of the rooms I got and was never fixed during my four day stay. Had to change hotel because of the heating problem. Was promised (so it sounded on two occasions) room for two extra days but did not get it, and had to pay too much for a new room 31.12. The Quintin receptionist could not help us to find a new room (by owner policy!) Had an eye infection but the receptionist did not help me to find a doctor

BAIR RATS & MICES ARE IN MY BAGS

8 December 2008

4.4

+ RAT & MICES ARE IN ALL MY BAGS

- NO HELP AT ALL & FRONT

Garoste Not fair

7 December 2008

4.0

+ Hold beautiful building, good conservation. Entrance hall clean and quiet. Decoration young and rock, nice i like .

- 1) the room i booked in the picture from the web wasn't the same then when we arrived ? 2) no body show us the room before, we had the key in the reception and we went to the room . 3) When we entrance, the room was smely strongly from the toilet, so we opened the windows but very cold . 4) i wanted to tell them somethinng but was never the same person at the reception . 5) for finish the trip we were late about 15min for quit the hostel and the men was already asking us( not very friendly) if we want pay an other night .

OZGE AKALIN/HALIL OLGUN PEKER Quentin

2 December 2008

4.6

+ central, close to all attractions, very cheap

- no room service, no bottled water, low hygiene, very uncomfortable room

Wade Carter Good place to say in amsterdam

30 November 2008

8.0

+ location,lift, service crew good,price

- small bathrooms,

DURVILLE Good price/quality/location compromise, but unfriendly receptionist

16 November 2008

6.2

+ Very good location

- We have encountered an understanding problem about payment procedure. It was at the begining my fault, because, it's perfectly explained in the booking response mail. But, arriving at the hotel, the receptionist has lost her calm, when I've said her I've payed by internet. Ok, it was a mistake. But I think, there is a commercial attitude to keep, in this kind of situation. We haven't feel, we was welcomed in Amsterdam.

Deezy Poor.. poor service.

9 November 2008

3.8

+ Location.

- There was no room available, supposedly because there was a plumbing problem in my room. Sent me to a sister hotel where they offered me a 'room off the patio area'. Room was actually a shed off the main building. This shed was damp, with an electric space heater and a leaking toilet. I refused! After a lengthy, sometimes argumentitive conversation with the often very rude receptionist, and a few phone calls on the receptionist part, I was given a room on the second floor. This is a smoke free hotel, but my room smelt like it was smoking central for the previous occupants.

Feliks Ianovskyi Mouse prefers to live in a very good place

2 November 2008

5.2

+ Location Payment on arrival

- Sometimes one can hear and even see a mouse in the room. Elevator did not work at the moment of leaving, and the stairs are very steep. A person on duty (a girl at the reception)was not polite enough - 28 Oct 2008 between 6 and 9 p.m. TV set in my room was extremly old: black and white, with one channel only, without remote control.

Anonymous Friendly and very well located hotel

27 October 2008

7.0

+ Very well located; nice rooms

- Hygiene in the first day: trash under the bed; no washed towels on the second day; we asked for them for the third day.

M.A. Rehman Clean, perfect location, relatively cheap-but lacked customer service.

19 October 2008

7.8

+ Very clean and hygienic .. brilliant location as it is only 2 stops away from the centre. Deco was superb and the room was perfect .. basic double room but very comfortable and clean ..

- The customer service was very non - existent. he girl who sat in reception during the day was very monotone (never smiled or said thank you or please). She was not talkative at all, and looked as though she did not want to be there.

Daniel Santilli Buy carpet, clean the drains or flood.

14 October 2008

7.2

+ Very nice and helpful staff.

- The room was kept clean by the room service but the carpet was "grotty" to the point that I would not walk on it without shoes. How much can it cost to carpet a 6'x10' room? Also had to take shower drain apart and clean out big hair clog.YUK

catarina cruz Perfect

13 October 2008

8.0

+ Location price/quality perfect place to spend a few days in amsterdam

- i have no complaints

Mr D Adams Large gaps under the room door(4th floor)allow mice in!

12 October 2008

7.6

+ Extractor fan in en-suite bathroom (economy double room)

- Large gaps under the room door(4th floor)allow mice in! Hotel should consider filling the gaps even if just a metal carpet strip scrwed to the back of the door to meet the carpet- then if door then wont open due to the angle of floor, change the hinges to swing and lift type! As guests dont like mice.