Van der Valk Brussels Airport is suitable for both leisure and business travellers, due to its proximity to Zaventem Airport and the city of Brussels. A free shuttle service to and from the airport is available to hotel guests. The hotel has its own car park. You can also catch a train to Brussels from the nearby Diegem station.
The hotel offers standard and executive rooms and suites. The rooms have a modern interior and facilities such as a spacious bathroom with a shower, air conditioning, flatscreen television, Internet and a minibar. You can work-out in the gym with a magnificent view of the airplanes ascending and descending. The hotel has ten rooms available for meetings, and you can enjoy a great view of the airport from the meeting room on the seventh floor.
iWhen would you like to stay at Van der Valk Hotel Brussels Airport Diegem?
Room was beautiful, clean and comfortable ”
July 12, 2017
Zaventem Airport is a mere 5-minute bus ride from the hotel Van der Valk Brussels Airport. The city centre of Brussels can easily be reached by car or train. There are several restaurants and cafés with outdoor terraces around the Grote Markt square, where you can also admire beautiful buildings such as the town hall and the Broodhuis. In the city centre you can buy a new outfit or a delicious box of chocolates. Allow yourself to be tempted by traditional Belgian waffles, sold at many stalls across the city.
Food & Drink
An extensive breakfast buffet is available on weekdays from 06:00 - 10:00, and at weekends from 06:00 - 11:00. The contemporary restaurant offers a menu with both classic and modern dishes. The kitchen is open until 23:00. In the Bar & Lounge you can order a cup of coffee and other drinks either before or after dinner.
Guests can make free use of wireless internet at the hotel.
Airport shuttle service
The hotel provides a complimentary shuttle service on a daily basis. The bus schedule is:
Monday to Friday 06:00 – 22:00, Saturday and Sunday 04:00 – 11:00.
Should you require shuttle services outside these hours, the hotel staff can arrange a taxi pick up at your own expense. A different timetable operates during the Summer Holidays (July and August) and Christmas Holidays: Monday through Sunday from 04:00 till 11:00.
The hotel has an indoor parking. The first three hours are free. The fee for parking is € 15 per 24 hours.
A maximum of one child till the age of 12 years can stay for free in the parents' room. The surcharge for children older than 12 years is €25 per night.
The entire hotel is non-smoking.
Pets are allowed. € 25 per day.
Please indicate this in the booking form.
24-hour reception, Bar, Breakfast, Gym, Laundry, Lift, Luggage storage, Meeting/Function Room, Outdoor Terrace, Restaurant, Free WiFi. On request:
All reviews are completed by our guests after their stay at the hotel Van der Valk Hotel Brussels Airport Diegem.
July 12, 2017
Lovely room, rude staff
Room was beautiful, clean and comfortable
2 members of the waiting staff were downright rude a male and a female waitress too. Although I was booked on a coach party I had booked my room separately, we were spoken to as if we were 2nd class citizens, like cattle. The male waiter was so rude and his body language was appalling. He let the hotel down. The buffet for the coach party was substandard and I upgraded and paid for breakfast because of this. I was disgusted.
TV didn't work in our first room
Staff was helpful in moving us to another room where TV worked
Then late at night, we find that we have no phone service in the room and could not access a wake-up call
Defective elevator door broke my glasses
Staff was attentive, but no amends were made
The TV and heating were very good in the room and it was very good to have complimentary soft drinks
Reception was painfully slow-there was no bath- there was no "normal" tea bags.
very helpful and friendly!
The staff were very friendly and very helpful with any queries we had.
Overall stay was very comfortable; the room was very clean and the bed
We arrived early in the day and thet were able to accommodate us by letting us have our room early. Shuttle service to and from airport was very helpful! Room and bed were very comfortable.
By calling the front desk, we arranged for a 4 am wake up call, since there was not an alarm clock available in the room. We did not receive the call and were pressed to make our early a.m. flight.
the rooms are quiet seeing as you are close to the aiport
reception badly staffed, too much waiting to be served, taxis order in advance not turning up and having to queue to check with reception where they are, heater in bathroom won't turn off, aircon not adequate for room size
generally hotel was good
Great hotel near BRU airport.
Good room amenities. Paid taxi-ride to airport.
Hotel staff failed to give us a voucher for the taxi-driver for the ride to airport, causing unnecessary delays at the airport.
Bas van Tongerloo
Very friendly staff
very good breakfast (fresh orange juice and fresh coffee)
high rates during week days due to many business people who stay in the hotels and because two floors are rented by a air line company
you need a car for visiting the environment: only a shuttle bus on specific times available to the airport and brussels city centre