Van der Valk Hotel Heerlen

Four stars hotel 99%of guests recommend Van der Valk Hotel Heerlen

Terworm 10, Heerlen +31 50 - 317 5510 Map 2.0 km (Along the N281 Motorway, exit Parkstad 9200-9400)

Score of 126 reviews: 8.4

Heerlen enjoys a central location in South Limburg, making it easy to venture out on day trips during your stay. The bordering country estate of Landgoed Terworm also has plenty to offer nature lovers. And what about a day of shopping in cities such as Aachen, Maastricht, or even the Maasmechelen Outlet Shopping? There's certainly no shortage of things to do for kids in the area either: the covered play paradise of Kinderstad, Gaiapark Zoo and Hoensbroek Castle are just a few great options to choose from.

Hotel guests can make use of free access to the spa centre. Here you can relax or enjoy some exercise in the indoor swimming pool with a whirlpool, a gym, a Finnish Sauna, an infrared sauna, a Turkish steam bath or a plunge shower. Moreover, every Tuesday and Thursday it's possible to participate in free Aqua Gym classes, which start at 09:00 and 10:00.

The comfortable standard rooms at Van der Valk Hotel Heerlen come with a desk, a sitting area, a spacious bathroom with a bath, a separate shower, a toilet and a large washbasin. All rooms feature air conditioning.

Call for more hotel information: +31 50 - 317 5510

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Room type/Offer

Junior Room

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Economy Room

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Superior Room

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Well-Being Suite

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“ The restaurant brakfast was good. ” Anonymous September 1, 2014

Surroundings

Van der Valk Hotel Heerlen enjoys a central location in the province of South Limburg. From the hotel you can take a city trip to Aachen, Cologne, Maastricht, Liège and Hasselt. There are also plenty of fun sights and attractions in the vicinity such as the Maasmechelen shopping outlet, SnowWorld Landgraaf, Gaiapark Kerkrade Zoo, Continium Discovery Centre, the Miljoenenlijn Simpelveld steam train and Hoensbroek Castle.

Food and Drinks

A breakfast buffet is served from 07:00 until 11:00. It's possible to dine à la carte or to create a menu for a group dinner. A luxurious 4-course Live Cooking Buffet is served on Friday evening from 18:00 until 20:30, and includes hot and cold fish, meat and vegetarian dishes. A Live Cooking Sunday Brunch is served on Sunday from 12:00 until 15:00. Regular lunch hours on weekdays are from 12:00 until 14:00.

Details

Chains
Van der Valk Hotels
Check-in
From 14:00
Check-out
till 11:30
Number of rooms
189
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
The hotel offers free parking for its guests.
Children/extra beds
A maximum of two children up to 12 years old can stay in the parents' room. The costs are €12.50 per bed per night. Breakfast costs €6.50 for a child up to 12 years old.
Smoking policy
Smoking and non-smoking rooms available
Pets
Pets allowed, On request, € 10 per night. A maximum of one pet is allowed in the room.
Facilities
24-hour reception, Bar, Breakfast, Garden, Gym, Indoor swimming pool, Laundry, Lift, Luggage storage, Meeting/Function Room, Outdoor Terrace, Restaurant, Sauna, Spa centre, Sunbeds, Turkish steam bath, Whirlpool, Free WiFi. On request: Disabled rooms.

Important information

Attention! Bathrobes and slippers are available for hire at reception at a cost of €5 per item (€25 deposit per bathrobe, subject to availability).

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Reviews

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All reviews are completed by our guests after their stay at the hotel Van der Valk Hotel Heerlen.

4.4
  • (Groups)
Red room not worth 4 stars
  • + The restaurant brakfast was good.
  • Huge differences in standard between new rooms and red rooms. Bathroom not sufficiently clean (marks on the floor and walls). Chaos during the dinner.
  • * my tip Guests should be warned at the moment of booking what standard room is, as this is for sure not a standard for a 4 hotel.
8.8
  • (Travelling alone)
Business stay
  • + good room quality for paid price, good service on the reception, clean room.
  • Service quality at the restaurant could be better - few waiters running around the table, mixed dish orders = confusion, long wait time.
8.8
  • (Travelling alone)
Business stay
  • + good room quality for paid price, good service on the reception, clean room.
  • Service quality at the restaurant could be better - few waiters running around the table, mixed dish orders = confusion, long wait time.
8.6
  • (Travelling alone)
  • would have liked a phone in my room.
8.8
  • (Travelling alone)
Nice hotel in Heerlen
  • + nice breakfasts, large parking lot
  • No
  • * my tip Great Spa facility, beautyful castle neibouring with the hotel
10.0
  • (Young couples)
Our stay was fantastic and we look forward to staying again soon
  • + Staff were all excellent food was fantastic value
  • * my tip Use the facilities all the facilities
9.0
  • (Families with young children)
A great place to stay for our entire family.
9.6
  • (Older couples)
Good value hotel in a good location.
  • + Great breakfast - good restaurant.
  • Smoking on the terrace - would be good to eat there if no smoking.
8.6
  • (Young couples)
Comfortabel en luxe!
  • + Het ontbijt was erg goed en uitgebreid. We hadden een gerenoveerde kamer. Deze was heel erg comfortabel en luxe.
  • * my tip Mis het ontbijt niet!
9.8
  • (Other)
Amazing experience
  • + Really enjoyed my staying there, the service was amazing, the comfort of the room was excellent . We loved thier food service as well as thier swimming pool they had. Staff was very helpful as well.
  • * my tip Near the hotel they have Zoo,also 10minute walk from the hotel they have the town centre, where they have all the history attrection,music,cafe as well as shopping.
10.0
  • (Young couples)
Relaxing, Fun and Well Fed
  • + Our stay at your hotel was excellent. Delicious food (breakfast buffet and evening meal), friendly staff, comfortable and spacious room, abundant parking, attractions to see in the area were on display in the lobby which was very helpful.
  • The bathroom has no door for privacy! Should have a door!
  • * my tip Holland Casino in Valenburg Aachen Cathedral in Aachen
9.0
  • (Friends)
Relaxing, clean, comfortable
  • + Very clean, comfortable, spacious. Good food Breakfast was very good - a lot of vegetables which is important for me.
  • Bus station is 20 minutes walk Not much food for Vegetarian. Almost nothing for Vegan. It would be good to have main courses in dinner with option without dairy and eggs.
7.0
  • (Other)
We had a good stay
  • + In fact the room was fine, although compared to some other VDVALK Hotels a little old fashioned. The restaurant and breakfast were very good. The Castle restaurant indeed was excellent. The lovely environment is indeed attractive.
  • Disappointing however was that the bathroom was not very clean. The location is a little noisy. We also missed better indications for walking around the Terworm Castle.
10.0
  • (Young couples)
I highly recommend this hotel.
  • + Incredible breakfast. The pool was heated and the jacuzzi was hot. The staff were very friendly and courteous.
  • * my tip Be sure to plan time to enjoy the spa/wellness amenities. It's a wonderful way to unwind after a long day of traveling. The free WiFi was a bonus and it worked well.
10.0
  • (Other)
Very comfortable & clean. Hotel personnel extremely helpful.
  • + Very nice & comfortable.
8.8
  • (Other)
Very good try for better
  • + very good quality in food / breakfast.
  • no small refrigerator in the room in a 4 star hotel expensive breakfast
10.0
  • (Friends)
Excellent service, relaxed atmosphere, great food and drinks.
  • + Good food, service excellent. It is the type of hotel you can relax and not have to leave. Everyone is so friendly and nothing is too much trouble.
7.0
  • (Families with young children)
goed geregeld
6.8
  • (Travelling alone)
A typical business hotel with a good restaurant
  • + Nice business hotel and with a good restaurant
8.0
  • (Families with young children)
Excellent hotel
8.4
  • (Older couples)
I would definitely stay in this hotel again!
  • + We've frequented this hotel for years and it has become our home away from home during our stay in Holland. Very friendly staff, comfortable beds and clean rooms. The hotel restaurant offers a variety of very good food and and an excellent breakfast buffet. Convenient to all the main thoroughfares by car. It is not in walking distance to shopping centers.
  • For an older hotel, the daily room rate is a bit on the high side. I would like to see discount offers for stays 3 days or longer.
9.2
  • (Families with older children)
mr A Robertson
  • + excellent breakfast, really nice helpfull staff
  • bed to soft,
9.0
  • (Travelling alone)
nice
  • + very nice staff and quiet little village
  • none
9.8
  • (Other)
You can't go wrong staying here!
  • + The people working there were exceptionally friendly and helpful!
6.6
  • (Travelling alone)
Comfortable but cold
  • + staff friendly and helpful Hotel very clean
  • Room very cold as heating turned off - never really got comfortably hot although radiator got hot. Corridor and public places comfortable temperature.
7.8
  • (Other)
Nice bargain
  • + Nice place in a nice location. Good bar and lounge area. Fairly reasonable price. Super breakfast.
  • Buses in front blocking traffic. Staff is helpful, but not really 'friendly'. Breakfast start at 0700 is too late.
5.8
  • (Travelling alone)
  • + Kitchen open until late
  • Room in front of the cleaning lady room (202 and 201) are very noisy!
8.2
  • (Young couples)
  • + Excellent hotel, good rooms, excellent service. The evening meals in the restaurant are particularly good.
  • Even though I arrived for breakfast at 7-o-clock, most of the cooked food looked and tasted as if it has been there for an hour already.
8.6
  • (Friends)
  • + The staff is excellent; very pleasant and professional. I particularly enjoyed the swimming pool, sauna, and steam room - very relaxing.
  • The matresses are not framed so during the night, they tend to split and leave a large gap in the middle of the bed; very uncomfortable. Your exercise equipment, although new, is difficult to adjust from one weight to another. A guide for each piece would be very helpful.
6.6
  • (Travelling alone)
  • + Friendly staff and very handy for the motorway system.
  • There was a strong smell from the drains that filled the whole of my room. I reported this to the Reception when I left the hotel so I hope that they will fix this problem.
9.0
  • (Travelling alone)
  • + Great rooms decent restaurant good staff.
  • The hotel has no facilities at all to cater for business people: it is 100% a tourist hotel. If you want a porter you have to book him at reception and pay for him, wi-fi no chance, no mini bar in room. Restaurant seats about 500 people and gets very hot, crowded and noisy ar peak times.
7.2
  • (Travelling alone)
  • + Good hygiene
  • The bed was not very comfortable
8.8
  • (Travelling alone)
  • + Very good restaurant, and nice and comfy bar. The breakfast was so far one of the best I've eaten in a Hotel. Fresh pastry, and the scrambled eggs didn not swim in water.
  • Beds were way too soft. But from my experience I would say this is the same throughout the rest of the Netherlands. So it's not really a minus-point of the hotel, but rather for the Netherlands ;) Nevertheless, this was one of the reasons I rated comfort quite low. The other reason was the temperature. The time I was there was wuite warm outside, and the heat in the room did not dissipate. Even during the night with the window open. So for somebody like me who likes to sleep in a cool room, it was not very agreeable. The service in the restaurant was very good one day. To the point that I was shamed that I did not have any coins with me to leave as tip. The other day it was horrible. But that depends a lot on the person that is servicing you. Apart from that, the service in the hotel did not leave anything to complain.
8.6
  • (Older couples)
  • + Well furnished, large rooms, large bathrooms. Friendly helpful staff. Good pool gym etc. Good food at breakfast and dinner. Plenty of parking.
  • Motorway junction location. Buffet display in smoking end of restaurant. Dim lighting in bedrooms, poor for reading.
9.2
  • (Travelling alone)
  • + Many positive points: friendly, helpful staff, modern decorations, location, facilities (not a bad fitness room), breakfast-very fun to visit.
  • A minor point is the TV did not work initially. It was fixed upon asking.
7.2
  • (Families with young children)
  • + fitness&sauna&pool:clean ,nice some aesthetical refreachment advicable; bar
  • -cold room on arrival - we advice you 'snowworld' arrangements with price reduction
8.6
  • (Young couples)
  • + The beds were comfortable. Many of the staff in the restaurant were very friendly and professional. The restaurant food was good. The reception and lounge areas look nice since they were renovated.
  • The bathroom showers had mold / mildew along the tiles. The lighting in the room entry area was too dim. The elevator had a bad odor.
3.6
  • (Travelling alone)
  • + Friendy service.
  • The full carpets and animals in the rooms and restaurant. I am very allergic especially for animals.
4.2
  • (Travelling alone)
  • + Personel was very polite and helpful. I would not recommend Your hotel to persons who had any kind of allergy (about 40% of all people) Ad aspecially not for families with children.
  • Full soft carpets which cannot get cleaned are very bad for me because I have allergy. In addition there was a dog in the rom between me, plus dogs inside the restaurang and reception which caused me bad symptoms - despite my taking allergy medicine through the time in the hotell. Also all my clothes were full of the animal dust and I have had a big work for washing everyting (coat, jackets, etc.) after coming home. In Finland we have in ALL HOTELS rooms with wooden or stone floors for allergic persons and it is never allowed to bring animals intyo the restaurang or hotel inside. Our aleergy associations are very much concerned of full soft carpets and therefore they are not anymore used in any public places (40 % of children have nowadays allergy). I am very allergic to cats and dogs and therefore I relly had difficulties to breath in your hotel.
8.8
  • (Families with older children)
  • No air conditioning or fan provided. Room was quite hot due to hot weather.
7.4
  • (Older couples)
  • + The rooms were very comfortable.
  • Staff at breakfast was minimal. Breakfast buffet was not up to van der valk standerd. We have seen better.
8.0
  • (Travelling alone)
  • + Voor de pijs,de kamers zijn echt super met een bad in de toiletten,en het gemaakelijk te vinden.
  • De service kan nog beter worden

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