Mariënpoel Hotel Leiden Four stars hotel

Reviews

The following independent reviews were entered by guests after their stay at the hotel.

Anonymous Nice, quaint hotel and a good value.

24 December 2011

9.8

+ This hotel was very quaint and our room was surprising large. It had a separate kitchenette and dining room. This would be an excellent choice for families. Our room had room for at least two adults and two kids, possibly three. The room was very clean as well.

- This hotel does not have 24 hours reception service. You get a key code to open up a secure box where your hotel key is. They didn't provide the code to us until after we had departed for the hotel and we ended up having to pay $10/minute fees to use our cell phone to get the code. Our home base is in the U.S. The only other minus is that the shower curtain smelled of mildew, which is too bad considering how clean the rest of the room and bathroom were. They just need to wash them with the

Anonymous Excellent for an overnight stay on journey

5 September 2011

8.6

+ Comfortable

- Late check-in difficult for travellers

Anonymous Not good value for money

1 July 2011

4.6

+ The room was clean and comfortable

- The hotel did not offer good value for money. There was no reception, so that luggage could not be left with the hotel for evening departure, causing considerable inconvenience as the left luggage lockers at the station only take Dutch credit cards, not coin. The breakfast can only be described as a rip-off at €12.50, consisting as it did of a selection of unpalatable processed food such as can be bought for very little at LIDL, and a single cup of cold coffee. The level of service is quite unacceptable for small hotel in a provincial town, which is effectively charging prices which can get you quite a decent hotel in London (and twice what you would expect to pay for similar accomodation in Germany).

Jesper Frederiksen Clean and comfortable value-for-money accommodation.

19 June 2011

9.6

+ Very clean, comfortable and peaceful. Good bed.

Jan van der Putten Excellent family hotel

23 November 2010

9.6

+ excellent service, very friendly and flexible

- it is quite expensive but facilities and service are very good

business traveller Good value for money

2 September 2010

8.2

+ Nice hotel, OK price, good location (walking distance from train station and LUMC).

- Internet not included in the price. Breakfast not included -- I did not have breakfast so I don't know the quality of the food.

R. Kelley Charming, full-service hotel close to Leiden Central

17 July 2010

9.8

+ Comfortable, personal, excellent amenities, superior service

- None

Edda Korsche Ok, maar te duur

25 May 2010

5.2

+ Lage

- Kein 4 Sterne Hotel

SG Short visit to Laiden

9 November 2009

7.8

+ simplified check in system, location-close to train station

- four stars category is confusing a bit

M Nice hotel at great location but with poor service

17 October 2009

7.2

+ it is close to the city centre, rooms are nice and quite big, good breakfast.

- Service is poor - the lady at the reception was impolite, but others were more helpful. Bathroom was quite cold.

David Blower A bit expensive, but very comfortable, good location

22 September 2009

7.0

+ Very comfortable, spacious room. Good facilities. Good location for city centre.

- Rather expensive, charged 7:50 euros to park bicycles in car park.

Paul Fowkes Good location, big rooms, no free wi-fi!!

18 September 2009

8.2

+ Close to city centre and train station. Good sized rooms, best rooms are 1 and 4, choose room 1 if you are a smoker as there is an outside terrace from the room. Rooms above have tea and coffee making facilities and a kitchen if required.

- You have to pay for WiFi (12 euros). If there is one thing that annoys me it is prices like this for WiFi access. It should be free or if not free a nominal charge 2 to 3 euros max. If this hotel wants to attract business clients then please offer free wifi!

Ihab Habib Expensive for nothing

21 June 2009

7.2

+ - location is very good.

- - for such expensive price why on earth there is no breakfast included in the price??? - no free internet!!!!

horst g. Komfort entsprach nicht den erwartungen bei diesem preis

13 April 2009

3.8

+ ruhiger aufenthalt-lift

- sehr eng-fleckiger teppichboden-weiter weg zur innenstadt-teurer parkplatz in zu engem hof- fernseher zu hoch hängend-fernsehprogramm stark eingeschränkt-nur ein deutsches fernsehprogramm(ard)

Geoffrey Samuel I enjoyed my stay very much

22 March 2009

10

+ I enjoyed my stay very much. The hotel was very satisfactory, staff were friendly and helpful.

- None.

Copigneaux Good value for money

26 January 2009

8.2

+ Location, quietness, friendly staff

- Breakfast Very few rooms

Rui Ramos Acceptable hotel

25 January 2009

7.6

+ Very helpful staff (take good care of a problem with my lost luggage); good location; calm and quiet

- Small room; no free wireless internet; limited breakfast

Berta Gilabert Excellent Hotel at Leiden

3 September 2008

9.6

+ Service is very good, the room was confortable and charming

- Internet conection is very expensive

M.E. Willems Charming hotel on great location

20 August 2008

8.4

+ locations, charming small hotel with big rooms

- None

A C

12 July 2008

5.4

+ Good location, 10 mins from centre & close to railway station.

- Suite was expensive with jaded decor. Reception closed at about 6pm and the literature in the romm was basically a rule book with fines for everything - also had to pay full amount on arrival & when we settled for extras (minibar & laundry) they added 5% surcharge for the second credit card payment because it was under 100 Euros! Overall more like an old-fashioned (not in a good way) B&B rather than a 4-star hotel.

Margaret Edwards

13 April 2008

9.2

+ Difficult to make a judgment of price against quality and comfort. We will use again.

- Just a minor point. Three of us staying over the week end paying a fair price and we get a bill on checking out for three telephone calls for taxis.Should be part of the service.

Gillian Doran

3 March 2008

7.8

+ Friendly staff, clean and comfortable room, near to town centre without being busy. Good breakfast!

- Poor soundproofing between rooms. No staff members on site after 9pm - this felt a bit unsafe (particularly as a female travelling alone).

Rosemary

18 February 2008

9.8

+ Warm reception and very helpful with answering queries.

Anonymous

16 February 2008

8.6

+ quiet

- breakfast on the room somewhat primitive

Steve

3 February 2008

7.8

+ Covenient, friendly, quiet, very clean - reasonable to good value.

- Only one: being a small hotel, it is unmanned from 9pm onwards. I travel a lot around Europe and often fly in the evening before meetings - so I wouldn't be able to use the hotel because I might not arrive before 9.

Anonymous

29 October 2007

8.4

+ Very convenient location.

- A microwave and toaster in the kitchenette suite would be helpful.

MvR

19 October 2007

9.6

+ Very good breakfast served in the room. Large and spotless bathroom. Warm (heating self adjustable)and comfortable room. Friendly staff. Easy and secure parking. Very enjoyable stay. Close to train station if needed.

Lothar Lang

4 October 2007

8.8

+ very neat hotel

- no breakfast room

Scott

23 September 2007

7.8

+ Very convenient for both the science and medical campus of the University and for the centre of town and the railway station. Very nice staff.

- Rooms are looking a little old given the price, and internet (WiFi) and breakfast are much too expensive.

David Wilton

9 July 2007

7.8

+ Location, parking.

- Room was a little bit small. The charge for internet access was a high.

Walter Brown

24 May 2007

6.0

+ Accomadated us even though I had mistakenly booked our room for the following day

- Poor breakfast

Robert Davis

20 May 2007

8.6

+ Lovely staff. Great location close to train station.

Anonymous

15 April 2007

8.4

+ Great location and pretty nice hotel with character.

- Didn't like the fact that we were called by reception on the day of our check out to remind us that check out was at 11:00am when it was only 10:00am.

Narmin Aliyeva

25 March 2007

8.4

+ It is quite and smells like at home:-)

- Hotel doesn't have restaurant.Cause it is small.

Philippa

19 March 2007

9.0

+ Excellent breakfast.

Anonymous

5 February 2007

7.4

+ Fresh rooms

- No restaurant and by that no possibilities to get food in the evening

Elle

7 December 2006

9.6

+ The hotel was cozy, the service excellent and the level of cleanliness and original touches truly exemplary

- I find it frustrating that hotels that are equipped with Wi-Fi charge additionally for that service. I found the price of the hotel to be high enough to merit that service inclusively.

Judy Jucker & Wayne Tregler

26 November 2006

9.8

+ Friendly staff

-

Jeremy Keusch

12 November 2006

9.2

+ Very friendly staff and good breakfast

Kenneth Lennox

12 November 2006

6.4

+ The owner was kind enough to pay my taxi bill and then charge it on my hotel bill - because I did not have enough cash to pay the taxi when I arrived.

Rüdiger Schmitz

17 October 2006

7.0

+ Location, quiet

- No lounge, too small reception. I deposited my luggage and negotiated to get at 2pm . But when I arrived at 2pm the door was closed, the bell wasnt heard and I wooried about getting my train. But after all I got my train, but had 10min to wait before the locked door.

Nancy Chapple

24 September 2006

7.8

+ Breakfast in the room was a nice spontaneous touch.

- The room was much smaller than shown in the photos on the website.

Nancy

20 September 2006

7.6

+ Great location and price. Just blocks from main square let easy to access via auto. Small hotel w. minimal facilities, but some of us like the smaller venues anyway.

Cyril Belshaw

18 September 2006

9.2

+ I particfuloarly welcomes the facts that you have an elevator, you are within walking distance of the university and the central station and especially that your WEifi worked -- though it should be complimentary......................... Your frant desk was very helpful.

Haavisto, Tuula

17 September 2006

9.0

+ A nice house on a nice area, near to the Railway station - the location was important for me. My meeting was in The Hague, and this was well between the airport and the meeting place.

Peter Nagliati

14 September 2006

8.2

+ We were kindly upgraded so we can't grumble. Generally a friendly atmosphere with very clean rooms during our five day stay. We would certainly recommend the hotel to others.

- No apparent night service, so in case of an emergency [we travel with kids] we wouldn't have known who to contact. Emercency exits were obviously clear.

Peter Lee Waczek

2 September 2006

9.4

+ Very near the Leiden train station

- First floor rooms somewhat noisy, due to proximity to elevator room.

Anonymous

23 August 2006

8.0

+ Staff were pleasant. Hotel's location is exceptionally convenient--only a few minutes' walk from the main station which has rapid service to the airport, Amsterdam as well as Den Haag.

- Since there was no cross-draft in the room it became very hot and stuffy even while the window was open. Even a small fan would have helped a good deal. The optional breakfast at 12 Euros was overpriced and inconvenient--served as room service--hotel has no dining room.

George Anderson

17 August 2006

8.6

+ Convienient for town centre and railway station. Spacious room. Off road car parking available.

Cathal Maguire

11 August 2006

10

+ The mini bar has drink or you can get it sent to your room at a reasonable price

- The bar is very small in this hotel and is crammed into the reception. This may only effect someone who wants to drink in a large hotel bar.