Crowne Plaza Maastricht

Four stars hotel 97%of guests recommend Crowne Plaza Maastricht

Ruiterij 1, Maastricht Map 0.8 km (City centre)

Score of 34 reviews: 7.9

Situated between two fancy and trendy areas in the city centre, the Wyck and Céramique neighbourhoods, the Crowne Plaza Maastricht boasts an extremely central location. From the hotel, which is on the banks of the Maas River, you can enjoy a spectacular view of the city and the close proximity of all the historic attractions that Maastricht has to offer. For example, the hotel is within walking distance of the Onze-Lieve-Vrouwe cathedral and the old market with the impressive city hall. The medieval town gate the Helpoort and the public gardens are merely a few hundred metres away from the hotel. As such, the Crowne Plaza is the perfect hotel for visitors who want to enjoy all the splendour of Maastricht.

The luxurious amenities of the hotel amply live up to its 4-star rating. The hotel has 144 rooms that will cater to every need. All rooms have a private bathroom with a shower, bath and toilet, and are equipped with a safe, an extra pillow, bathrobe, mini bar, television, and free coffee and tea making facilities. Additionally, all rooms are equipped with air conditioning. The executive rooms offer additional comfort and the rooms with a view of the Maas have a romantic view of the river and the historic centre. You can easily reach the A2 motorway and Maastricht Airport is also just a 10-minute ride away.

The hotel's impressive service equals the luxury of the rooms. The hotel provides a laundry service and a (basic) wireless internet connection for free and the friendly hotel staff will be at your service around the clock. The luxury of the hotel is also evident from the hotel's Restaurant De Mangerie, a renowned restaurant with a mediterranean kitchen and a wonderful atmosphere. To enjoy a nice drink, guests may turn to the hotel bar or, if the weather allows it, the terrace. The business traveller, furthermore, will be impressed by the hotel's possibilities for business meetings: the Crown Plaza has no less than 9 meeting rooms, which can contain up to 400 people. For festive occasions the banquet rooms can even house 1500 persons.

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Room type/Offer

Standard Double Room

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Executive Room

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“ Service and Friendliness of staff was excellent, beds are extremely comfortable, superb location. ” Y Kehoe July 14, 2014

Surroundings

Crowne Plaza Maastricht can be found in the heart of the city centre, on the east side of the Maas river. Here you will be within walking distance of all of Maastricht's historic attractions. The beautiful Onze-Lieve-Vrouwe cathedral is within 500 metres from the hotel and the Medieval towngate Helpoort is only 400 metres away. Also, the Market (the site of the city hall) and the Dinghuis, a 15th century court building in Gothic style, are within walking distance. Highly recommended, also, is a walk to the lively Vrijthof square. The 10-minute walk will take you across the beautiful St. Servaas bridge over the Maas river.

Food and Drinks

In the hotel guests may enjoy an extensive breakfast buffet in the morning. This buffet offers warm and cold dishes and diverse fruit juices. The buffet is set up from Monday until Friday from 6:30 to 10:00 h. During the weekend until 10:30 h. Guests can also enjoy a nice drink in the hotel bar. For a delicious meal, guests can pay a visit to the hotel's Restauarant De Mangerie, which is connected to Maastricht Culinair. You may enjoy the spectacular view of the river Maas and the warm, mediterranean interior. Of course, you will most of all enjoy the delicious cuisine. On warm days you may also wish to enjoy your meal on the restaurant's terrace.

Details

Chains
Intercontinental Hotels, Crowne Plaza Hotels
Check-in
From 15:00
Check-out
till 12:00
Number of rooms
144
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
The hotel offer valet parking for €18,50 in a guarded parking garage.
Children/extra beds
A maximum of two children are allowed to stay in the parents' room. Children up to 4 years old can stay in the parents' room for free; for children aged 4 up to 12 the breakfast costs €13 a night.
Smoking policy
The entire hotel is non-smoking
Pets
Pets allowed, € 35 per night Please indicate this on the booking form.
Facilities
24-hour reception, Bar, Breakfast, Computer (public), Fax/Copy machine, Laundry, Lift, Luggage storage, Meeting/Function Room, Outdoor Terrace, Restaurant, Free WiFi. On request: Disabled rooms.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Crowne Plaza Maastricht.

9.6
  • (Families with older children)
  • + Service and Friendliness of staff was excellent, beds are extremely comfortable, superb location.
  • cost of drinks on the dinner menu were expensive
9.2
  • (Travelling alone)
Our break in Maastricht at the Crown plaza
8.4
  • (Older couples)
Really enjoyable stay
  • + In a good location. Both the staff & restaurant were excellent.
  • Hotel standards were of a high quality - however the rooms were quite small & the double bed not extremely practical as 1 side was againest the wall which meant comfort was distured for both parties.
  • * my tip Carpark can be accessed by an entrance within the hotel.
8.0
  • (Other)
Lovely hotel on the river Maas.
  • + Very friendly and helpful staff. Nice food in the restaurant. Excellent location. Would stay there again.
  • Toilet and bath could have been cleaner. Bed wasn't made up one day. The cost was expensive compared to other hotels we have stayed in.
7.2
  • (Other)
  • + the toilet and the bath where dirty breakfast quite poor
7.2
  • (Travelling alone)
Lackadaisical reception
  • + Very convenient and reasonable price for Maastricht
  • Lackadaisical and disinterested receptionists A little oldfashioned rooms (old TV)
  • * my tip Restaurant Courage
4.4
  • (Other)
high price for less
  • + bath is bad. High price for less compare to novotel amsteredam and Eindhoven, where is stay during our trip in the netherlands. where we had a room for 125, incl mini bar free parking, breakfast and free internet
  • because of the price 4.5
9.2
  • (Other)
Great location when visiting Maastricht
  • + Good size rooms. Good bed. Nice decor. Staff were great. Food and service was excellent.
  • Pillows much too deep - maybe having a choice of a thinner pillow would be good. Glass shower surround rather than a curtain
7.4
  • (Young couples)
Ms
  • + Really comfortable bed Nice little "extras" in the room - nice soap, complementary water Location on Maas
  • We informed reception that we had no hot water in our room. The water was warm, but not hot. Certainly a luke-warm shower and definietely NOT hot enough for a bath. Someone came and replaced the temperature handle on the tap, but the water temperature DID NOT CHANGE!! How can a 4* hotel have a water heating system that can not cope with high-demand periods (9am showers?). This was not acceptable and unfortunately ruined our plans of enjoying some relaxing bath time.
  • * my tip Whilst in Maastricht, visit the kazematten, Kruisherenkerkhotel - both really interesting and impressive!
9.8
  • (Travelling alone)
excellent hotel with good location
  • + good location, excllent hotel to stay...
  • did not find any negative.. only one suggestion if they can reduce break fast charges or add more items in menu of breakfast....
9.8
  • (Older couples)
Luxurious stay in Maastricht for Andre Rieu Concert
  • + Staff extremely friendly and helpful. Lovely room. Handy car parking
  • None!!
7.4
  • (Travelling alone)
It was verry nice to stay in this hotel.
8.2
  • (Other)
Great location but very noisy in the rooms!
  • + Great location. Nice size room. Comfortable bed.
  • The room was very noisy, door bedrooms need a silent system for closing. Too many kids slamming doors and running in the room's corridor. Also, in our room (135) we heard a constant noise like from a hydraulic machine, this was very annoying. Parking: Very Expensive!
9.4
  • (Older couples)
If there were Michelin stars for breakfast it would be 3 stars
  • + Nice location, excellent service, superb breakfast
  • Noisy ventilator in bathroom that stayed on all night
8.8
  • (Older couples)
weekend Maastricht.
  • + - very friendly staff - we upgraded the room to a club room at an add. of euro 25 instead of euro 40 and it was absolutely worth it. - close to the center, nice walk next to the "Maas"
  • - the look of the hotel is outdated but you sleep indoors so no problem there.
8.0
  • (Families with young children)
Great location and comfortable....terrible service.
  • + The hotel has rooms that overlook the beautiful river that runs through the city. The food at the hotel restaurant was delicious although expensive.
  • The hotel service was terrible. When we arrived the reception clerk said nothing about where we should park or that it was illegal to park in front of the hotel in the parking spaces. We received a 70 Euro parking ticket the next morning so we moved our car to the hotel's parking garage. The hotel reception clerk didn't tell us that we needed a ticket to exit the parking garage and that it would cost us 22 Euro to get the parking ticket.
8.8
  • (Older couples)
Great location and very nice place.
  • + Great location. Good price. Friendly staff.
  • Walls were thin could hear a lot of hallway and outside noise.
9.4
  • (Families with young children)
Nice weekend stay
7.6
  • (Older couples)
Good hotel in excellent location
  • + Good location
  • Expensive with car parking charges
7.2
  • (Travelling alone)
a good efficient hotel. Rooms on the small side, but so is the town.
  • The room was much smaller than it appeared on Internet. I would have paid more for a larger room in a different hotel.
8.8
  • (Older couples)
Great hotel but very expensive breakfast
  • + Very welcoming and efficient staff. Wonderful location
  • The breakfast is very good but horribly expensive! We had a 3-course gourmet dinner the night before for the same price! Breakfast should be only 15 euros maximum, or included in the hotel room price.
8.8
  • (Older couples)
Great hotel but skip the breakfast
  • + Very comfortable and very welcoming
  • The breakfast was excellent but ridiculously expensive! We had a gourmet 3-course dinner for the same price!!
8.6
  • (Families with older children)
Maastricht is gr8!
  • + service; people;
  • none
8.2
  • (Older couples)
Mrs.
  • + Good positiion.
  • Room keys unsatisfactory - no porters
8.4
  • (Young couples)
value for your money hotel
  • + The staff is very friendly and helpful.The location is nice. Breakfast was good.The room was comfortable.
  • When we got up late for shower around 10:30 , there was no hot water.On a winter day that is very irritating.
5.8
  • (Young couples)
close to the centre but not as good as i could have been
  • + very friendly staff, really close to the city's centre
  • we had only one blanket for two people (a really large one, but only one), the bed's a really soft (my back still hurts) there was a carnival party in the lobby, the hotel inford 'bout that, but they told us it would last till 2:30 am but it finally lastet 'till 3:30 am
9.0
  • (Older couples)
Excellent hotel in a prime location
  • + Location and friendlyness
  • Bathroom without separate shower
10.0
  • (Older couples)
Maastricht Hotel
8.4
  • (Families with older children)
Pleasant stay at the Crowne Plaza in Maatricht
9.0
  • (Young couples)
Nice Spot!
  • + Excellent location! So beautiful, on the river. Very helpfull staff! Parking on the spot at a reasonable price...
  • The air conditioning (heat)was of low performance Regular rooms are small for such a 4 star hotel
8.8
  • (Travelling alone)
  • + excellent service both desk and restaurant, location good, walking distance to most things, very professional.
  • was as expected so no minuses
7.8
  • (Young couples)
  • + Roomupgrade for unavailibility of a non-smoker room
  • Unavailibility of a non-smoker room
7.4
  • (Families with older children)
  • + excellent location, no car needed. friendly, professional staff
  • The rooms were not very clean. Examples: a)paper still on the floor after cleaning b)the bathroom heating was obviously not cleaned for some time already General: the hotel is slightly dated and therefore it is even more important to make sure that everything is well cleaned and looks fine.
7.8
  • (Older couples)
  • + Er werd door de leiding direct en adequaat gereageerd op lawaai overlast in de late avond (4 uur 's-nachts). Voortreffelijk restaurant!
4.0
  • (Older couples)
  • + Good location.
  • Room attrocious - Air conditioning did not work, window vents jammed open (let in outside noise all night), door soundproofing poor (all corridor sounds and slamming doors not dampened), mould in tile grout,leaking tap in bath, leaking toilet cistern, toilet seat loose, main door loose and rattled when any door slammed in corridor, door closers made all room entry doors slam when shutting. Housekeeeping phone number - no answer half the time. Housemaid could not read english and our note to keep curtains closed (room windows faces the sun) was ignored so room was very hot.
7.4
  • (Young couples)
  • Lots of spiders and spider webs on windows, which disturb us from enjoying scenary of the river from our room. Two spiders were inside of the room!! They are very disgusting...
8.2
  • (Friends)
  • + good business/leisure hotel, excellent location, good price quality
  • small bathroom
7.8
  • (Young couples)
  • + - Very friendly staff. - A good breakfast with a lot of variety - Spacious rooms for a hotel in the center. And good (although somewhat expensive) parking facilities.
  • - Airconditioning cannot cope with extreme heat. We found it lacking with our room on the west and the whole hotel having the A/C on. - The municipality of Maastricht is not making parking cheap for tourists.
10.0
  • (Young couples)
  • + Beautiful hotel with large rooms and comfortable beds. Perfect location within walking distance to good shopping and great resturants. Wonderful resturant and bar within the hotel with reasonable pricing. Very secured parking connected to the hotel.
  • Breakfest was not worth the price.
5.2
  • (Older couples)
  • We are disapointed about our car, after that you parked it the first night everything was a mess in it. We did have a cage in it where it had been a cat and it was food, water and a litterbox and it was water, food and littersand all over the car, we had to left the car to a company who cleaned it. We did travel 1500 km and the food and water was in it right place and your personal did drive it for a few hundred meter and everything became a mess ....
8.4
  • (Older couples)
  • + Location is great
  • The dining room service on the night that we arrived was terrible: extremely slow.

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