Novotel Maastricht

Four stars hotel 96%of guests recommend Novotel Maastricht

Sibemaweg 10, Maastricht Map 2.3 km (Maastricht South-East)

Score of 50 reviews: 8.0

You are very welcome at Novotel Maastricht, with plenty to offer business travellers and tourists alike. For instance, free WiFi and bike hire, allowing you to easily explore Maastricht and its surroundings, as well as an Internet computer in the lobby and a heated outdoor swimming pool (open April through October, weather permitting) for some relaxation. You can enjoy a delicious dinner in restaurant URBN, recently renovated in 2013. All rooms are decorared in the latest "novation" style and come with every modern convenience. For business meetings and receptions, the hotel offers a choice of 8 conference areas totalling 300m²; the largest of which has a maximum capacity of 150 persons. The hotel is ISO certified.

The slogan Kids For Free! will certainly appeal to you when planning a fun trip with your family. Two children up to 12 years old can stay in their parents' room free of charge. Plus they can also enjoy a free breakfast the following morning. Children will not get bored here; with computer games on the Xbox, play areas both inside and outside, and a heated outdoor swimming pool.

The location of Novotel Maastricht south-east of the city centre is ideal. By car, you can easily reach the hotel from the A2 and the E25 motorways. A 10-minute bus journey will take you from the railway station to the hotel. The free shuttle bus will also take you from the hotel to the city centre, the MECC Exhibition Centre and Maastricht Central Station. The hotel offers direct links to Maastricht-Aachen Airport and places such as Liège, Aachen and Hasselt.

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Room type/Offer

Standard Room

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Superior Room

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Further guest reviews will be added shortly.

Surroundings

The hotel's free shuttle bus will take you to the city centre, the Central Station or the MECC in no time. Maastricht is known for its history and culture, which is reflected in the beautiful historic buildings, the ancient defences and Romanesque churches such as the Basilica of Our Lady and the Basilica of Saint Servatius. Take a stroll through the city centre and you'll encounter an abundance of boutiques, galleries and antique shops. The areas of Ceramique and Wijck are also definitely worth a visit, housing attractions such as Centre Ceramique cultural centre, the Bonnefantenmuseum, which displays modern art, as well as nice shopping streets and numerous renowned restaurants. Several options for a day out with your family include the caves of St. Peter and the Tripoint in Vaals where the Netherlands, Germany and Belgium meet. Here young (and older) children can enjoy themselves for hours on end trying to find their way out of the Tripoint Labyrinth.

Food and Drinks

An extensive breakfast buffet is served every morning from Monday to Friday between 06:30 and 10:00, and at weekends between 07:00 and 11:00. Delicious and healthy dishes are served in the hotel's restaurant, URBN, with a wonderful view of the garden and the outdoor swimming pool. The menu offers dishes that mainly stem from French/International cuisine, and a children's menu is also available. It is possible to eat on the outdoor terrace, weather permitting. Smoking is not permitted in the restaurant. The restaurant is open from 06:30 until 22:30. You can enjoy drinks and snacks at the bar, which is open from 06:30 until 00:30.

Details

Chains
Accor Hotels, Novotel Hotels
Check-in
From 14:00
Check-out
till 12:00
Number of rooms
94
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
Hotel guests can make use of the hotel's car park at a cost of €5 per day.
Children/extra beds
Novotel Maastricht's slogan is: Kids For Free! A maximum of two children up to 12 years old can stay and have breakfast free of charge, providing they stay in the parents' room. An additional bed can be placed in the room at €25 per night, for persons aged 12 and over.
Disabled rooms
On request
Smoking policy
The entire hotel is non-smoking
Pets
Pets allowed, € 25 per night Please indicate this on the booking form.
Facilities
24-hour reception, Bar, Breakfast, Cable Internet, Computer (public), Internet, Lift, Luggage storage, Meeting/Function Room, Outdoor swimming pool, Play area for children, Restaurant, Free WiFi.

Important information

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Reviews

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All reviews are completed by our guests after their stay at the hotel Novotel Maastricht.

9.2
  • (Older couples)
Great place to stay
9.2
  • (Travelling alone)
  • + Bed was comfortable; room was clean, large and warm; breakfast was included and was of a very good standard.
  • Location wasn't as central as I'd hoped.
8.0
  • (Older couples)
comfortable and well appointed
  • * my tip excellent steaks in the restaurant
9.2
  • (Older couples)
  • + Spacious room, sufficient breakfast and free parking space were satisfied us. Early bookers offer is quite a good deal.
  • To get to the central area, you may need a car or bicycles. Hotel provides shuttle service to the old historical area.
6.2
  • (Older couples)
Get travel advice from hotel
  • * my tip While to road works are ongoing in Maastricht (until 2016) contact the hotel for travel advice beforehand. Sat Navs get confused due to changes
8.4
  • (Other)
Dogs are number 1 in the hotel
  • + the shuttle service
  • Dogs can enter into the room when breakfasting and if I have a breakfast for 8 dollars I cannot sit in the breakfast room. Concluusion; I am not going to eat in your hotel in Maasstricht when I am back the 12th of july
  • * my tip Give less attention to dogs
9.4
  • (Travelling alone)
High level of service in all departments
  • + Excellent level of service; helpful staff at reception and in restaurant. Food was prepared with attention to quality and detail. A very pleasant stay.
  • None
7.2
  • (Friends)
  • + Good hygiene, service and comfort. Location is ok since there is a shuttle bus taking you to and from the city and station.
  • The breakfast was way to expensive for what you get. 18,50 Euro for a simple breakfast feels not right, the price of the hotel is ok though. Maybe it would have been better if the personnel would have told us that the breakfast is so expensive upfront.
  • * my tip Ask for the price of the breakfast upfront.
7.2
  • (Other)
A good stop
  • Toilet somewhat small
  • * my tip Tv channels provided lacked international stations, like CNN. N24,BBC,RT
9.0
  • (Travelling alone)
Good price/quality
  • + Free car parking Free WIFI internet in the room Room was quite big Swimming pool Good price/quality
8.8
  • (Travelling alone)
Very good service.
  • + Personnel very friendly and professional.
  • Sound proof not the best when in the morning guests walk away with luggages at the corridors
5.6
  • (Older couples)
--------- / --------
  • + Its not to far from the centre of the city
  • It is not a nice looking hotel specialy outside . inside looks the bar part not privetly its just a standert boulding with nothing special
9.6
  • (Families with young children)
Child friendly and excellent staff. Would recommend to others.
8.6
  • (Travelling alone)
Great family and pet-friendly hotel with a pool
  • + Great place to bring your family, especially with children and a small dog. Our child enjoyed the small playground, the trees, and our dog enjoyed coming with us for the weekend. The pool is a plus especially with having restaurant pool-side service!
  • No return-ride back from the city via the shuttle service provided by the hotel.
8.0
  • (Families with young children)
Traveling with your dog, a good hotel to stay
  • + Room is confortable. ONe of the few hotels with access for dog, thank you.
  • Breakfast is expensive compared to the buffet at van der valk accross the street
8.0
  • (Young couples)
Nice hotel but the pool was to cold. Nobody can swim in it.
  • + Nice design and nice rooms en good service.
  • The Pool was very very cold. On the internet they descripe it's warm....I could't swim. When I went to ask..they sad they can do nothing. Very shame......you can better get rid of the pool then.
5.8
  • (Young couples)
room too noisy
6.6
  • (Older couples)
Poor location for old town
  • + Close to motorway connections, and with easy parking, this standard Novotel in the Accor chain is fine for an overnight stop or for visitors to the nearby exhibition halls. Courtesy bus into town is very helpful (but no return provided). Staff are very pleasant.
  • Soulless, box-like hotel in an unloved corner of Maastricht. It is a 30 minute walk to the old town through an unpleasant district. It has the feel of a "businessman's hotel" (which it is). Expensive.
7.8
  • (Families with young children)
Hotel voor kinderen en huisdier
  • + Mogelijkheden voor huisdieren mee te nemen, nabij het centrum
7.6
  • (Friends)
A recommendable hotel for those who prefers a quiet location.
  • + The size of the beds, even the extra bed ( sofa bed ) are big enough for two persons.
  • Should also provide scheduled pick-up services from the train station.
9.0
  • (Young couples)
Great hotel for loving weekend
  • + Entrance like a palace. Swimming pool great, free shuttle to downtown
  • Hall are realy not up dated;expensive breakfast
4.8
  • (Families with young children)
poor service: a real disapointment
  • + Mini bus service/soccer table for the kids.
  • The resturant service was probably the worst experience I have had ever. I had to ask several times for my children to obtain a simple bread roll. After 40 minutes I had to raise my voice just to get the bread roll which was a real disapointment. I felt that the service was inflexible as it seemed to only deal with one table at a time (the whole "experience took over 2 hours).
7.8
  • (Travelling alone)
best value for money hotel in maastricht
  • + Value for money
  • Location, restaurant
7.6
  • (Friends)
  • + bus service to downtown
7.6
  • (Young couples)
  • + The shuttle service and front desk service was very good and kind.
  • The cover bed were dirty, and when I ask the front desk, they said but there are more covers in the room and it's not possible all of them are dirty!!!! since my point of view as a client anyone of the cover must be dirty, it's a bad impression for customers.
9.2
  • (Older couples)
  • + Staff were excellent
9.2
  • (Other)
  • + I want to congratulate everybody at your hotel for their smiling. Smile is the best thing one can get when one's tired and I got at from everyone at your hotel....!!!!!!
6.8
  • (Other)
  • + Frontline personnels' good attitudes toward customers
  • I am unhappy about paying for using the internet in the hotel. I think it must be limited (ex. 1 hour a day or 1 gb) but free for the customers. Also, towels in our room were not clean enough.
10.0
  • (Older couples)
  • + very friendly and super helpful service. Close to the centre of town. Shuttle bus excellant. Felt very important when staying here because the service is so good, even helping us get a taxi back from town late at night. Very lovely town too.
  • No gym. The room was a little chilly, but that may be because we couldn't get the heating to work.
8.6
  • (Friends)
  • + Good service, flexible staff!
  • We've been charged a cleaning-fee, which we could have fixed ourselves...
5.8
  • (Travelling alone)
  • + location roomservice
  • parking policie is not very clear way back to A2 is difficult and not clearly indicated hotel seams to be empty in weekend (staff) expensive in regard to other hotels in Maastricht
8.6
  • (Other)
  • + Very friendly staff. Good use of space in the rooms-sofa bed is a good idea.
  • Distance from city centre. Courtesy bus for journey into city was good. Could have a few times during the day to get the bus back to the hotel. We waited a long time in wet weather to get a taxi back to the hotel.
9.6
  • (Other)
  • + we wete traveling for business - good location for visitors MECC
  • no minus
9.6
  • (Young couples)
  • + good value,free taxi into center,fixed price taxi service to return to hotel.
  • none
9.6
  • (Young couples)
  • + I've liked much the new rooms, it's modern furniture. Staffwas friendly, it was great to have an' outside pool, and shuttle service was good too.
  • On my opinion it's better to have 2 chairs in a room instead of one, but that still didn't cause me any serious inconveniences. And, probably, cups in the room were good for coffee, but too small for tea.
9.4
  • (Young couples)
  • + We did not have any complaints. Service was good and the staff was very friendly and helpful.
7.4
  • (Families with older children)
  • + Helpful staff
  • During one of the day the sheets of the bed was not changed.

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