Novotel Maastricht Four stars hotel

Sibemaweg 10 , Maastricht (Maastricht South-west) show map

Novotel Maastricht offers excellent accommodation, suitable for business travellers as well as a tourist trip with your partner or your family. Besides a restaurant with a view over the garden and the heated outside pool the hotel also houses a play area, bike rental and a free shuttle bus to the beautiful city centre of Maastricht. To full hotel description

7.8
Score of 43 Reviews
Visitors reviews

“Staff were excellent” Meijer

Show rates and availability for Novotel Maastricht

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Available rooms
Persons
Price information
Best price (per room per night)
Superior room - Hot Deal

Superior room - Hot Deal

Special offer!

2 persons
  • City taxexcl.
Standard Room - Hot Deal

Standard Room - Hot Deal

Special offer!

2 persons
  • City taxexcl.
Superior room - City Break

Superior room - City Break

Special offer!

2 persons
  • Breakfast incl.
  • City taxexcl.
Standard Room - City Break

Standard Room - City Break

Special offer!

2 persons
  • Breakfast incl.
  • City taxexcl.
Superior room - Early Bird Offer

Superior room - Early Bird Offer

Special offer!

2 persons
  • Breakfast incl.
  • City taxexcl.
Standard Room - Early Bird Offer

Standard Room - Early Bird Offer

Special offer!

2 persons
  • Breakfast incl.
  • City taxexcl.
Superior room

Superior room

2 persons
  • City taxexcl.
Standard Room

Standard Room

2 persons
  • City taxexcl.

Description

You are more than welcome in Novotel Maastricht, which has a lot to offer for both a business or a tourist trip. You can rent a bike to explore Maastricht and its surroundings, there is a computer with Internet in the lobby and for your relaxation you can jump in the heated outdoor swimming pool (open from May until September, depending on the weather). Some of the other amenities in the hotel include a dry-cleaning and ironing service, a shoe polishing machine, and a money exchange for various currencies. For business meetings and receptions there are nine conference rooms with a total surface of 300m². The largest room can house up to 150 people.

When you are planning a fun trip with your family, the slogan 'Kids For Free!' will certainly appeal to you: two children up to 16 years old can stay for free in their parents' room and enjoy a free breakfast in the morning. Children simply can not get bored here. They can play Nintendo computer games, there are play areas both inside and outside and of course there is the heated outside swimming pool.

The location of Novotel Maastricht on the south-west side of the city is ideal. By car you can reach the hotel swiftly from the A2 and the E25 and hotel guests can park for free at the hotel. From Maastricht railway station you can reach the hotel in about 10 minutes by city bus. On top of that there is a free shuttle bus service that will bring you from the hotel to the city centre of Maastricht, the Central Station Maastricht or to the MECC (Maastricht exposition and congress centre). From the hotel there is direct connection to Maastricht-Aachen Airport and cities such as Liège, Eindhoven, Aachen and Hasselt.

Food and Drinks

Every morning there is an extensive breakfast buffet. From Monday to Friday it is served between 06:30 and 10:00 h. and between 07:00 and 11:30 h. during the weekend.
In the hotel you can enjoy lovely dishes in restaurant 'Côté Jardin', which overlooks the hotel's garden and the swimming pool. The menu mainly offers dishes from the French cuisine and there is a children's menu. When the weather permits it is also optional to eat on the terrace outside. Smoking is not allowed in the restaurant. The restaurant is open from 06:30 to 22:00 h. During the weekend it is closed at lunch time. For snacks you can go to 'Le Bar', which is open from 06:30 to 00:30 h.

Internet

The hotel has wireless Internet (WiFi). At the reception you can get information about the costs. At the business table in the lobby you can make free use of Internet with your own laptop.

Other information

- The hotel has a 24-hour reception.
- An additional bed can be placed in the room for €25 a night, for people aged 16 or older.
- Pets are allowed, the extra charge will be €15,- per night.
- Luggage can be stored at the reception.

Surroundings

With the free shuttle bus of Novotel Maastricht you canl reach the city centre, the Central Station Maastricht or the MECC in no time. Maastricht is known for its history and culture and that shows from the beautiful historic buildings, the ancient defence works and from the Roman churches such as the 'Onze LieveVrouwbasiliek' and the 'Basiliek van St. Servaas'. During a stroll in the centre you will find an abundance of boutiques, galleries and antique shops. The neighbourhoods 'Ceramique' and 'Wijck' are also definitely worth a visit. These areas house attractions such as the cultural meeting point 'Centre Ceramique', the 'Bonnefantenmuseum' (modern art), fun shopping streets and several renowned restaurants. Some of the options for a day out with your family include the caves under the 'St. Pieter' and the 'Drielandenpunt' (point where The Netherlands, Germany and Belgium meet) in Vaals, where young (and older) children can spend hours finding their way out of the 'Drielanden' labyrinth.

Details

Hotel chain
Accor Hotels, Novotel Hotels
Check in from
12:00
Check out until
12:00
Number of rooms
94
Parking lot
Hotel guests can park for free at the hotel's parking area.
Children
Novotel Maastricht carries out the slogan: Kids For Free! A maximum of two children up to 16 years old can stay and have breakfast for free, provided they stay in the room with their parents.
Facilities
Bar, Restaurant, Elevator, Meeting room, Internet, Swimming pool, Dogs allowed, Breakfast

Video

Reviews

The following independent reviews were entered by guests after their stay at the hotel.

Anonymous Very good service.
8.8
+ Personnel very friendly and professional.
- Sound proof not the best when in the morning guests walk away with luggages at the corridors
Anonymous --------- / --------
5.6
+ Its not to far from the centre of the city
- It is not a nice looking hotel specialy outside . inside looks the bar part not privetly its just a standert boulding with nothing special
Iris Nannie Great family and pet-friendly hotel with a pool
8.6
+ Great place to bring your family, especially with children and a small dog. Our child enjoyed the small playground, the trees, and our dog enjoyed coming with us for the weekend. The pool is a plus especially with having restaurant pool-side service!
- No return-ride back from the city via the shuttle service provided by the hotel.
Corine Diderik Traveling with your dog, a good hotel to stay
8.0
+ Room is confortable. ONe of the few hotels with access for dog, thank you.
- Breakfast is expensive compared to the buffet at van der valk accross the street
Miss Nice hotel but the pool was to cold. Nobody can swim in it.
8.0
+ Nice design and nice rooms en good service.
- The Pool was very very cold. On the internet they descripe it's warm....I could't swim. When I went to ask..they sad they can do nothing. Very shame......you can better get rid of the pool then.
Charles Micklewright Poor location for old town
6.6
+ Close to motorway connections, and with easy parking, this standard Novotel in the Accor chain is fine for an overnight stop or for visitors to the nearby exhibition halls. Courtesy bus into town is very helpful (but no return provided). Staff are very pleasant.
- Soulless, box-like hotel in an unloved corner of Maastricht. It is a 30 minute walk to the old town through an unpleasant district. It has the feel of a "businessman's hotel" (which it is). Expensive.
Cor Hotel voor kinderen en huisdier
7.8
+ Mogelijkheden voor huisdieren mee te nemen, nabij het centrum
Roberto lannoye Great hotel for loving weekend
9.0
+ Entrance like a palace. Swimming pool great, free shuttle to downtown
- Hall are realy not up dated;expensive breakfast
To Grace A recommendable hotel for those who prefers a quiet location.
7.6
+ The size of the beds, even the extra bed ( sofa bed ) are big enough for two persons.
- Should also provide scheduled pick-up services from the train station.
Anthony Ramsay Poor service: a real disapointment
4.8
+ Mini bus service/soccer table for the kids.
- The resturant service was probably the worst experience I have had ever. I had to ask several times for my children to obtain a simple bread roll. After 40 minutes I had to raise my voice just to get the bread roll which was a real disapointment. I felt that the service was inflexible as it seemed to only deal with one table at a time (the whole "experience took over 2 hours).
ioannis georgoulis Best value for money hotel in maastricht
7.8
+ Value for money
- Location, restaurant
Anonymous
7.6
+ bus service to downtown
Maria Piña
7.6
+ The shuttle service and front desk service was very good and kind.
- The cover bed were dirty, and when I ask the front desk, they said but there are more covers in the room and it´s not possible all of them are dirty!!!! since my point of view as a client anyone of the cover must be dirty, it´s a bad impression for customers.
Meijer
9.2
+ Staff were excellent
Carla Diez de Marina
9.2
+ I want to congratulate everybody at your hotel for their smiling. Smile is the best thing one can get when one's tired and I got at from everyone at your hotel....!!!!!!
Anonymous
6.8
+ Frontline personnels' good attitudes toward customers
- I am unhappy about paying for using the internet in the hotel. I think it must be limited (ex. 1 hour a day or 1 gb) but free for the customers. Also, towels in our room were not clean enough.
Rudy
2.8
+ The fact that there wasn't a line of people at the checkout desk to lengthen any more the urgent desire to check out of this (beep) place.
- This idea that some European hotels have of placing the toilet in a cramped "separate" room may be a bright idea to SOME people but, not only does it "amplify" all bodily noises but make for a cold non-relaxing enviornment to due ones "business". Then, the bar service is really no service at all. The person who supposed to be there, attending bar was continuously leaving his area and wasn't were he was supposed to be. As to providing any munchies, you know peanuts or something, not unless you specifically asked for something...basically no desire to please, so no tip. Lastly, the hotel is located near a series of highway switchbacks and in an area that's some kind of nomansland, i.e. God forsaken place, only intended for businessmen who much rather have their faces stuck looking at an electronic gadget of sorts than looking outside to see what the weather is like.
Bernard O'Brien
10
+ very friendly and super helpful service. Close to the centre of town. Shuttle bus excellant. Felt very important when staying here because the service is so good, even helping us get a taxi back from town late at night. Very lovely town too.
- No gym. The room was a little chilly, but that may be because we couldn't get the heating to work.
Roy
8.6
+ Good service, flexible staff!
- We've been charged a cleaning-fee, which we could have fixed ourselves...
Anonymous
5.8
+ location roomservice
- parking policie is not very clear way back to A2 is difficult and not clearly indicated hotel seams to be empty in weekend (staff) expensive in regard to other hotels in Maastricht
Anonymous
8.6
+ Very friendly staff. Good use of space in the rooms-sofa bed is a good idea.
- Distance from city centre. Courtesy bus for journey into city was good. Could have a few times during the day to get the bus back to the hotel. We waited a long time in wet weather to get a taxi back to the hotel.
Joanna Kaim
9.6
+ we wete traveling for business - good location for visitors MECC
- no minus
DAVID GEORGE CONWAY
9.6
+ good value,free taxi into center,fixed price taxi service to return to hotel.
- none
Deniss Tiscenko
9.6
+ I've liked much the new rooms, it's modern furniture. Staffwas friendly, it was great to have an' outside pool, and shuttle service was good too.
- On my opinion it's better to have 2 chairs in a room instead of one, but that still didn't cause me any serious inconveniences. And, probably, cups in the room were good for coffee, but too small for tea.
Patrick Wolters
9.4
+ We did not have any complaints. Service was good and the staff was very friendly and helpful.
Anonymous
7.4
+ Helpful staff
- During one of the day the sheets of the bed was not changed.
Anonymous Prima als basis voor de gezellige stad MAASTRICHT.
8.6
+ Shuttle service naar het centrum en afspraken met taxibedrijf voor de terugreis. Vriendelijke en hulpvaardige medewerkers. Goede bedden
- eigenlijk niet gevonden
Anonymous Verblijf in het Novotel met uw gezin, voor een betaalbare prijs.
7.8
+ Gratis verblijf kinderen tot 16 jaar. Rustig.
- Hoge ontbijtprijs, alhoewel wel een erg uitgebreid ontbijt. Shuttlebus vervoert alleen naar centrum of CS niet terug. Mogelijkheid gebruik te maken van taxi 8 euro.
Anonymous Perfect Hotel zeker met kinderen!
9.2
+ Kinderen zijn gratis! Er is gratis shuttle service naar centrum. Vriendelijk personeel!
Anonymous Sehr zu empfehlen
8.4
+ Sehr nettes und hilfsbereites Personal. Die Zimmer sind sauber und komfortabel. Kostenloser Parkplatz. Shuttle-Service ins Zentrum.
- Es gibt evtl. Kleinigkeiten, die verbessert werden könnten: Kinderfreundlichkeit ist ja klasse, aber müssen die Spielsachen in der Lobby überall herumfliegen? Im Fernseher konnte nur ein deutscher Sender empfangen werden. Auf das Frühstück hab ich zu diesem Preis verzichtet. Ansonsten fast perfekt
Anonymous Leuk hotel met prima ligging
8.2
+ Heel schoon Vriendelijk personeel Goed bed Ruime kamer Parkeren goed geregeld
- Geen bad in supirior kamer
Anonymous Meevaller
8.6
+ Absolute aanrader.Voor herhaling vatbaar.
- Haardroger stuk
Guy Smit Aangenaam verbleven in Maastricht, mede door Novotel.
7.6
+ Personeel vriendelijk, duidelijk, bekwaam. Deze maken het verblijf aangenaam.
- Brandalarm wat 2.30 uur vrijdagochtend afging
Anonymous Goed, maar prijzig
9.2
+ Mooie, comfortable kamer
- Lift deed het enige tijd niet (voor iemand die slecht ter been , toch lastig naar de 3e verd). Ontbijt was goed, maar vrij prijzig
Anonymous Smaakvol en schoon helaas wel geluidsoverlast van de straat.
7.6
+ -Schoon, prima bedden en mooi design, mn badkamer. -Toilet gescheiden van badkamer is erg prettig. -Tussendeur hal/gang en slaapkamer zorgt voor minder/geen geluidsoverlast van de gang. -Gratis parkeren en shuttle service naar de stad.
- -Omgeving te lawaaierig om het raam open te laten snachts. Voor ons is 'verse' buitenlucht een must om te slapen. -Temperatuur maar met name de luchtvochtigheid in de kamer was ondanks airco zeer onaangenaam. Té droog. -Shuttlebusje rijdt leeg terug van stad naar hotel, dan kunnen er toch net zo goed gasten mee terug worden meegenomen...erg jammer.
Anonymous Prima hotel voor de prijs
7.6
+ busje naar centrum
Anonymous Volgende keer zoeken we een goedkoper hotel
4.0
+ kinderen gratis op de kamer, keuze tussen douche en bad mogelijk, verwarmd buiten zwembad, ligging tov centrum maastricht + mogelijkheid tot gratis shuttlebusje, heel rustig snachts
- Ik vind het echt zwaar overprized. Hele kleine kamer als je de bedbank ook gebruikt, ontbijt zit er niet bij in. Wij zijn net terug uit nieuw zeeland en wat je daar kan krijgen voor dezelfde prijs is echt veel ruimer Dame bij receptie kon het inboeken niet aan, was veel te druk voor iemand alleen, snauwde daarom snel klanten af bij gewone vragen. Misschien een idee om er bij spitsuur een collega bij te zetten. Parkeermuntje kreeg je niet meteen mee, maar was alleen bij die drukke receptie te krijgen, dus even later stonden we weer in die zelfde rij......
Dennis Ampt Goed hotel aan de rand van Maastricht.
8.4
+ Mooie tuin met een lekker buiten zwembad. Goed hotel. Aardig personeel en uitstekende informatie aan de balie.
- Klein minpuntje. De bediening in het restaurant mist coaching. Zij letten te weinig op de klanten op het terras.
Anonymous Fijn hotel voor iedereen!
8.0
+ Heerlijk ontbijt. Mooie 'tuin' met zwembad. Alles netjes verzorgd. Kindvriendelijk. Goede prijs/kwaliteit verhouding. Shuttle naar centrum Maastricht, dat overigens ook op loopafstand van het hotel ligt (2,5 km). Vriendelijk personeel.
- Geen
Anonymous Heel mooi hotel, vakkundig personeel ga zo door!
10
+ Een heel mooi hotel met alles erop en eraan, de prijs is zeer gunstig en het personeel is vakkundig we waren zeer tevreden
Anonymous Funtioneel, goed hotel
6.4
+ Over algemeen tevreden.
- Ontbijt vrij duur, schoonmaak van de badkamer was onder de maat.
Anonymous Prima hotel met uitstekend en uitgebreid ontbijtbuffet
8.0
+ uitstekend ontbijtbuffet, prima menukaart, goede bedden, vriendelijk personeel
- heb ik niet kunnen ontdekken
Harrie Lutke Veldhuis Goed hotel maar prijzig
7.0
+ Net hotel, vriendelijke mensen.
- Prijs/prestatie , vieze vloerbedekking in gangen, duur ontbijt,
Marc Altewischer Hotel prima, kamer minder
5.4
+ Goeie shuttle-service: gratis heen naar het centrum (tot 20.30 uur) en met een taxi voor 8 euro terug (24-uurs service). Zo op de snelweg en zo in Valkenburg vanuit hotel. Geen last van geluid naastgelegen snelweg en vriendelijk personeel in de bar. Gratis parkeren en een gezellig terras met zwembad.
- Twee haren op de wand in de badkamer, handdoeken flinterdun (echt aan vervanging toe) en vloerbedekking hier en daar poezelig. Nieuw matras ook geen overbodige luxe, met name de kant aan de tv was nogal doorgelegen. Novotel zet zich binnen Accor als A-merk weg en zo hebben we dat in andere Novotels in het buitenland ook altijd ervaren, maar Maastricht (met name onze kamer) kon dit niet waarmaken.
Anonymous Aangenaam verblijf
7.2
+ gunstig gelegen, zeker door shuttle naar binnenstad
Jan Vos Novotel geeft je ruimte
7.2
+ - prima locatie voor "uitzwerven " in Maastricht en Limburg e.o - goede, luxe kamer
- - Badkamer erg laag - geen verschil tussen superior kamer en overige kamers?
Anoniem
9.2
+ boekte dit hotel om deel te nemen aan Steven Rooks Classic fiets tourtocht. Hotel is gunstig gelegen t.o.v. de start/finish locatie en bood een aantrekkelijke prijs.
- Toen ik 's ochtends belde vroeg ik of er een vervroegde ontbijt mogelijkheid zou zijn. Mij werd verteld dat niet eerder dan half 7 ontbijt geserveerd kon worden. Daarop besloot ik zelf voor ontbijt te zorgen. Bij aankomst bleek toch ontbijt vanaf 6 uur mogelijk i.v.m de vele fietsers. Had ik dat geweten...
H.W.M. Heerschop Prettig hotels voor een kort verblijf
8.0
+ Makkeliijk aan te rijden. pas goed aan bij evenementen (vroeger ontbijt tijd) op loopafstand centrum
- kleding serveersters Bo & Britt. Zo verschikkelijk aftands, moet echt iets nieuws voor komen.
WILLEM MARIUS Stapper Een fijn en leuk hotel
9.2
+ Het hotel was keurig en schoon .De bedden prima , Het enige minpuntje vonden wij de zeer oudbollige kleding van de gastvrouwen ,jammer hoor voor zo,n toch wel modern hotel.
M van der Feest Goed hotel , vriendelijk personeel ,
6.8
+ prijs / kwaliteit , goede service , vriendelijk personeel
- wat ouder/vies tapijt , iets wat slechte matrassen , geen wc borstel , duur ontbijt ,
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