Van der Valk Hotel Casino Sassenheim

cold room

• + Size of the room
• – 1-access from the room to the main building. 2-no mini bar. 3-heater not working well.

Classic Car Weekend stopping at the Vander Valk

• + Very enjoyable short break, staff always helpful.
• – None

Relaxing

• + Friendly & Couzy lounge.

For starting a very power day you must to have a rest.

• – for this prices the breafast have to be in. an Hotel like this has to have a good GYM because you have a really poor GYM.

• – No Internet connection No mini bar

Have lunch or dinner in the hotel it is the best value for money!

• + You always are the best and we hardly ever have a reason to complain. This time we had to.
• – Your room service did a terrible job, did not clean the coffee station and cups, took all towels and did not replace them!
• * my tip Make sure you book the comfort rooms!

Fix up the place and charge a few bucks more

• + Overall appearance of the hotel is run down. Their kpnserver did not work for me. Food not very good and to read one of the newspapers they have on the stand you have to pay $4. Yes that is right $4!!!! Most van der valk hotels that I have stayed at are good or very good but this is not'one of them

Overpriced compared to the other Van Der Valk hotels...

• + Compared to other Van Der Valk hotels, most rooms have a 80's look.. But it's all clean and everything works like it should.
• – It's noisy. We had a room with a door to the next ( to make it a double room). We had a 0600 wakeup call from the neighbors, just going to the toilet/shower etc..

locatie prima, service slecht

• + Locatie, modern
• – service in restaurants ZEER slecht en totaal niet klantgericht.

• + Your front desk staff were very friendly and helped us with a room in the morning hours as we arrived from overseas by air and needed a room for a rest
• – none

Great stay, friendly service, comfortable beds!!

Ideal for Flower Parade

Would highly recommend this hotel

• + Restaurant superb and service was first class
• – Tea and coffee in room would be an asset

perfect hotel for travellers/short stay in any way, recommendable!

• + breakfast, clean room.
• – none.

an otherwise pleasant stay spoilt by by your policy on heating rooms

• – the room when I got to it was freezing the heating had been turned off and the window left open it took 3 hours to warm up, I left the room with the heating on low, when i returned that evening the heating had again been turned off and the window left completely open again the second evening it was 2 hours before I could take my coat off, I dii mention this at recption when i checked out but was just told someone would mention it to housekeeping, I find this totally unacceptable. however other than this serious point the rest of the facilities were good. I also doubt anything will come of my comments.

Nice hotel but you need a car

• + Nice sized room, very spacy, clean, all day hot water, great front desk service
• – The room was freezing when we first walked in. You could have turned on the radiators prior to our arrival since it was very cold. The bathroom was very cold all the time making it very difficult to take a bath. Far from train services and taxis cost a fortune.

Excellent Base for our Amsterdam Visit

• + Rooms were spacious and very clean, we were given the choice of upgrading which we did and could not fault this. Staff were helpful and polite. Good access for public transport and motorways. Local information guide given about area. Only stayed two nights so did not get chance to visit local area, Amsterdam was our aim.
• – No real minus points. Food was abit expensive when paying for a family of 4, and not enough vegetarian options. But probably in line with what a family would pay if coming to London.

Excellent value and easy parking

• + Up to the full Van Der Valk standard and lots of parking
• – Problem with a noise in the plimbing but sure they will have fixed it.

Going downhill fast

• + Value for money.good breakfast selection .friendly staff
• – restaurant overpriced for fast food at al a carte price,waited an hour for food,we had problems with tv,internet and worst off all our room had no taps on the bath so spent 20 mins filling tub with shower,were offererd a free cup of tea or coffee next time as compensation an insult after using this hotel for 15 years

• + the motel main building was absolutely beautiful! Decor absolutely amazing, staff friendly, ozzo bar and staff fantastic! Restaurant top class. Motel rooms outside were a good size, lovely soft beds and decor lovely...very clean throughout the complex...very classy
• – One issue ruined my stay and that was the 'double' bed that I booked..it was 2 singles just pushed together but wouldnt stay together and was an absolute nightmare causing me to have sleepless nights because had to keep getting out and pushing mattresses together because arm was getting trapped in the gap etc.....very upsetting and annoying.

Good business hotel

• + Modern hotel, close to major highways, no faults, not very inspiring either, good room rate for a location close to Amsterdam airport. Abundance of human hair on my bed was resolved quickly with a complimentary upgrade, good breakfast.

Business travel at the bulb district

• + We had a nice stay, - nice food and nice personel

good hotel, bar very nice

• + Break fest was outstanding!
• – bed too soft

Good overall quality at a very good price

• + location close to airport, Amsterdam, Leiden, spacious & quiet room, good breakfast, outdoor cafe
• – dinner so so. It's the Van der Valk restaurant formula: large portions of mediocre quality. Guacamole from a can....