Mercure Hotel Schiphol Terminal

Three stars hotel 100%of guests recommend Mercure Hotel Schiphol Terminal

Vertrekpassage 3, Schiphol +31 20 - 820 1850 Map 0.9 km (Transfer Area lounge 3, behind customs)

Score of 24 reviews: 8.6

Mercure Hotel Schiphol Terminal is situated behind customs. After passing through customs you will be in the secured transit area of Schiphol. There are several places to eat here and you can also do some tax-free shopping. Hotel staff speak six differentl languages. The hotel also offers business facilities such as internet, copy and fax services. The Mercure Hotel is therefore a perfect place to rest your head if your flight has been cancelled or delayed.

The non-smoking hotel offers 33 tastefully furnished rooms. All rooms come with a rain shower, a toilet, a telephone, a television and free wireless internet. Guests can make use of room service at an additional charge, and a mini-bar is available through reception.

Call for more hotel information: +31 20 - 820 1850

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Room type/Offer

Single Room

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Double Room

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Further guest reviews will be added shortly.

Surroundings

The World Trade Centre and the Amsterdam RAI are within easy reach from Mercure Hotel Schiphol Terminal, outside the airport. These exhibition centers can be easily reached by train. From the airport there is a direct connection with the city centre of Amsterdam.

Food and Drinks

Guests can order a room service breakfast or visit the self-service restaurant BREAD! on the first floor. BREAD! is open 24-7. East Bar & Bites is situated in the terminal, within 30 metres; this bar is open from 06:00 until 20:00.

Details

Chains
Accor Hotels, Mercure Hotels
Check-in
From 20:00
Check-out
till 09:00
Number of rooms
33
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Children/extra beds
A maximum of one child is able to stay in the parents' room. A cot can be placed at €9 per night and an extra bed for older children or adults can be placed at €20 per night.
Car park
The hotel does not have a private car park.
Smoking policy
The entire hotel is non-smoking
Pets
Not allowed
Facilities
24-hour reception, Breakfast, Fax/Copy machine, Internet, Shoe polish machine/ Shoe polish set, Free WiFi. On request: Disabled rooms.

Important information

  • Amsterdam Schiphol Airport is currently undergoing renovations, up to and including April 2015. You may therefore experience some inconvenience during your stay.
  • When a Hot Deal is booked (non-refundable rate) the credit card used for the payment has to be shown upon arrival in the hotel.
  • The hotel is located in Lounge 3, in the transit area. In order to reach the hotel from outside the airport you need to go to Terminal 3 and pass the customs between check in desks 22 and 23.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Mercure Hotel Schiphol Terminal.

9.0
  • (Travelling alone)
  • + I could rest
10.0
  • (Young couples)
Great place to stay
  • + This hotel is very Central, right in terminal 3, so you will have a short walk to the check in desk
  • Opening time is a bit Limited restricted 20 00 to 09 00.
8.8
  • (Families with young children)
Relax and rest while you are at the airport.
  • + To be at the airport and being able to rest, have a shower, watch tv plus having wifi, all this at a very comfy place is just priceless. You certainly forget you are at the airport. I recommend the Mercure hotel if you have to spend the night or even a few hours to catch your next flight.
  • * my tip Outside the hotel you have a variaty of bars and restaurants, besides all the duty free shops. I had dinner at Bread. A tuna sandwich which was delicious. I recommend it.
7.2
  • (Families with young children)
Nice and comfortable hotel .
  • + Receptions office employees very active and very cooperated In both ways (check in and check out)
  • The price still too high and the room to be provided with more facilities such as more free TV channels requires , more sign to be added to make easy way to reach the hotel.
  • * my tip Nice locations
6.8
  • (Older couples)
Stay at Schiphol
  • The location is behind customs and since you are not able to get rid of bags you have to go through customs 3 times. Once in the evening with your bags and 2twice the next day. Once to bring your bags the baggage drop-off and then return gain through customs which is usually very busy early in the day.
8.6
  • (Older couples)
  • + Convent for early flights
  • Beds where to soft
6.6
  • (Travelling alone)
Convenient - but that's all!
  • I feel that the hotel although it cannot be beaten for convenience, is exceedingly expensive for what you get & to charge for use of TV stations, especially in rooms, that through necessity do not have windows, is a cheek that only Europeans in their arrogance, can come u with! You get 1 tea bag , 1 coffee portion, 1 sugar portion, 1 sweetener portion & a paper cup! I suppose if you want additional you wold have to pay - come on!
  • * my tip Convenient - but that's all!
8.8
  • (Travelling alone)
purely a buisness hotel
  • + Good to take rest in busy travel schedule
  • * my tip Nice hotel for busy schedule
10.0
  • (Travelling alone)
Convenient hotel
  • + Friendly and competent staff.
10.0
  • (Older couples)
Excellent Facility right inside the Schiphol Airport
8.0
  • (Travelling alone)
Good comfortable location for an early flight
  • + location, location
  • a little cramped. Glad that there was not a fire alarm
8.8
  • (Older couples)
A wonderful alternative to a night on an airport bench
  • Alternatively you have to book in your luggage and only take an overnight bag and be prepared to discard all liquids not allowed in hand luggage. With single entry visas, we were lucky to get a very friendly official who were prepared to help us to solve the problem.
  • * my tip Make sure that you have a multiple entry visa otherwise you cannot go back the next morning to book in your luggage.
8.2
  • (Other)
Nice hotel, good price.
8.8
  • (Other)
  • + location
  • having to in out through customs to get your bag, t.do pass in again to get to the hotel , then go out again in the morning to your bag, only to have to go in though immigration again to get your flight. tv should be included for the price
9.6
  • (Other)
Very nice hotel for accommodation
  • + Check in and check out were very quickly which gave me very Positive impression Coffe and tea which is so nice on hospitality
  • Why TV miusic or film the guests have to pay as a rental? In some hotels it is free. Telephone room to room not available unless through the switch Why?
  • * my tip Nice location for shopping and nice restaurant and close to free duty shops as well.
9.4
  • (Older couples)
when the transit time is long , it is mandatory to reserve mercure hot
9.0
  • (Other)
Good, wish it was a little less $$$, way better than Yotel.
7.6
  • (Older couples)
Nice but super expensive
  • + Nicely modern and very well appointed
  • Extremely expensive for what you get.
  • * my tip It is a very well appointed room, excellent location, but extremely expensive for what you are getting.
10.0
  • (Older couples)
Relaxing stay at Mercure Hotel Schiphol Terminal
  • + Nice and handy to the airport as we had to leave early the following day. Avoids all the hassles of trying to get to the airport.
9.2
  • (Older couples)
The best place to stay after a long flight and then transferring
  • + We were exceptionally impressed with the friendly staff and flexibility as we arrived approx 12hrs early due to a late flight cancellation and time change. It was so good to have this facility at the airport after a not so pleasant trip and my husband becoming ill. Thank you and would highly recommend this Hotel.
8.4
  • (Older couples)
Clean, comfortable and convenient.
  • The person we were meeting tried to call the front desk 4 times in 45 minutes to contact us, and only on the 4th time did someone answer the call.
  • * my tip Get something to eat before 9 PM.
8.0
  • (Travelling alone)
A good hygienic hotel on a perfect locatrion .
  • + Good location , friendly staff
  • Could not sleep because of uniindentified noise somewhere . next to me . Something like diing ding DONG , ding ding DONG hour after hour , some times it stppoed for 5 minutes and it started again .
  • * my tip The lamps puzzled me .
8.4
  • (Older couples)
Plusses and Minuses
  • + The hotel is comfortable and clean. Ideal for staying just before travelling. The staff are very friendly and helpful.
  • The odours from the bathroom are drawn into the room due to the exit vent of the climate control being situated in the room itself. The access through the Passport control was difficult. You need a passport, boarding ticket AND PROOFof your booking before they let you through.
  • * my tip Take a printout of your confirmation with you.
9.0
  • (Travelling alone)
Excellent comfort and convenience
  • + Very, Very convenient for early flights. Everything there that was needed, good, comfortable bed and facilities
  • slightly small, hence comfort rating down one point
  • * my tip If you have lots of luggage, consider using downstairs lockers, which are very cheap to use.
9.0
  • (Other)
  • + It was expensive but what I was looking for to be able to catch a morning flight
  • Hard to find the first time --- when your searching at the airport and not sure the location, some signage for it would help a lot. I ended up asking the staff at the Sheraton where to find it
6.8
  • (Other)
  • + Room was clean and beds comfortable enough. Small but great for what we needed. Quiet. Service personel were pleasant ad helpful.
  • The hotel is difficult to get to. It is also difficult to get back through passport control if you are waiting for someone else as I was (had to deliver passport and booking for another person so they could get past control), Also when your ready to leave you have to do alot of maneuvering from floor to floor to get where you need to go. Shower did not drain properly so had to turn off water and wait 5 minutes for it to drain.
10.0
  • (Travelling alone)
This the perfect hotel, especially for business travelers.
  • + I travel a lot for business, mainly in North America and some in North Europe. This was the perfect hotel - clean, well appointed, friendly and helpful staff, perfect size, lovely bath. I had to do an overnight between flights; the location inside security allowed me to "take a walk in the park" so to speak after checking in, and be leisurly in the morning getting to my gate. I asked about church services and the staff did a search for me. I loved the room and the hotel. I don'
  • The only negative is that they don't have a hotel everyplace else I travel!
  • * my tip To find the hotel, just find the KLM Lounge #52 on the upper level, then turn around and there is the hotel.
8.8
  • (Travelling alone)
Perfect location for a short stay..
  • + Location,location,location.
  • Room very small, but that is to be expected.
  • * my tip Make sure you know in advance how to get to the hotel.It can be trcky
6.8
  • (Travelling alone)
  • + Clean, tidy, nice decor.
  • Dim lighting not good enough for reading. Room is tiny.
  • * my tip I would warn them that the room is so small there is barely room to open the suitcase, but it certainly is convenient.
9.6
  • (Other)
Had comfirtable staying
  • + LoginRegisterMy profileMy bookings Change country & language Netherlands| Ask Home Plan and Book Prepare for travel Flying Blue. Very sorry to say that klm staff gave me hard time When I reach on the air port I requested for wheel chair and the lady of charge gave me very hard time, I am thankful of this hotel who called for me help for chair for the next morning and it was very good of them. About KL Customer Support > Customer support > Contact us Customer support
  • * my tip Yes Iwill recommended them.
9.6
  • (Friends)
A joy to wake up rested already inside Schiphol Airport
  • + So convenient! Staff were very friendly.
  • A bit hard to find the hotel in the airport and the Customs Officer tried to tell us the hotel had closed, good thing he has a day job, because he's not going to make it in comedy!
  • * my tip Be aware there are no windows in the rooms. I was fine with it buy my room mate got a bit weirded out.
5.8
  • (Travelling alone)
Please read this before youe choose this hotel!!!!!
  • This hotel is behind the Customs!!!!! It means you must through the Customs before you check in the hotel, So if you only have the single entry VISA, you can not go outside of the Customs again!!!!
9.6
  • (Travelling alone)
WILL STAY AGAIN & RECOMMEND TO ALL MY FRIENDS
  • + NEW BATHROOM APPLIANCES, VERY CLEAN, EXCELLENT STAFF
8.4
  • (Travelling alone)
Perfect overnite transfer with good price quality!
  • + Location is well. Crew is friendly and attent.
  • * my tip Leave your main luggage in lockers in main hall downstairs!
9.2
  • (Travelling alone)
Great Place to Rest!
5.8
  • (Other)
  • + Convenience
  • Windowlless and very small. Quite expensiive.
7.0
  • (Other)
Difficult to find
  • + Clean / quiet / reception
  • It's really hard to find it especially when you arrive at the hotel very late (security is closed at terminal 3) ... you have to pass security at terminal 1 and then go to transfer zone via the immigration police office and then go back to terminal 3 ! This is not convenient and it should be indicated within the booking.
9.8
  • (Young couples)
A warm welcome and a comfortable nights sleep.
  • + Receptionist on arrival was excellent. Made us feel extremely welcome after our long trip. Room was a good size and very comfortable.
  • Had to go from arrivals back to airside and vice versa which was a bit of a minus point.
  • * my tip If you are using the hotel during a transit get your airline to sort out transfering your baggage onto your next flight.
7.4
  • (Travelling alone)
Nice, clean and convenient hotel for the weary traveller!
  • * my tip Bring your own pillow, unless you like huge, fluffy pillows! I found it difficult to get comfortable on the pillow.
8.4
  • (Families with young children)
nice hotel but I was charged a different fee frrom published
8.4
  • (Families with older children)
Great location for an overnight flight
  • the fold-out bed we asked for was extremely uncomfortable. The 3rd person had to reve the mattress and sleep on the floor due to the metal bars that run through the middle of the bed. I was unhappy that I had to pay exptra for a bed that was already in the room.
9.2
  • (Older couples)
Great convenient stopover location.
  • + Perfect location for a rest after a long flight. We choose a long layover in Amsterdam on purpose, in order to sleep at the Mercure Hotel
  • The shower stall door leaks in number 28. I forgat to tell the desk person when we checked out.
  • * my tip Fix the shower door in number 28.
10.0
  • (Travelling alone)
Very cllean, perfect for one night.
  • + Good hotel, clean, everythig is I like, much better than Yotel Hotel.
  • Nothing at all.
7.2
  • (Travelling alone)
good location for next day travellers
  • + location
  • too warm in room
7.8
  • (Travelling alone)
Friendly and fair solution to our problem. Location: ideal.
  • + Friendly and adequate service from front desk.
  • Stained sheet, we were transferred to another room/
9.4
  • (Travelling alone)
Highly recommended!
  • + Well designed and comfortable rooms, quiet, easy access to all gates at Schipol airport, well trained and friendly staff. I felt safe here. Highly recommended.
9.0
  • (Travelling alone)
A comfortable and convenient way to simplify early departures
  • + It is very conveient to be able to stay at the airport, rather than near the airport. Early morning flight departures are much less stressful when there is no need for shuttle bus line-ups.
  • Having to clear passport control in order to enter and leave the hotel caused some confusion.
9.2
  • (Older couples)
Excellent service after a very long trip
9.0
  • (Older couples)
Cool room, and quiet as a tomb.
10.0
  • (Travelling alone)
Everything I needed for my overnight stay

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