Best price guaranteed - no hidden costs

Using the booking service of Hotels.nl is entirely free. Hotels.nl does not charge any reservation costs, administration costs or alteration costs. This is in sharp contrast to some other websites, where you sometimes have to pay up to 18.50 euros extra per reservation.

Every day Hotels.nl compares the prices of hotel rooms at hotels affiliated with Hotels.nl with prices offered on other booking sites. That's why we dare to offer a best price guarantee. If you book a hotel through Hotels.nl and you find a lower price for the same room type and the same date somewhere else on the internet, then Hotels.nl will pay you back the difference.

Sample calculation for a stay of 1 or 2 nights:

Hotels.nlOther provider
- Booking costs 1 night€ 0,00€ 9,25
- Booking costs 2 nights€ 0,00€ 18,50
- Expensive 0900 phone number NoYes (30 cpm!)

What does this mean for you?

If there is a cheaper offer on another hotel booking site, and this complies with the conditions below, we kindly request that you inform us of this within 2 working days of making the booking. If the information is correct, Hotels.nl will pay you back the difference.

You can pass this information on through "My Booking"
We will then need you to supply the following information:
  • the website of the other hotel booking site
  • the price of the other hotel booking site, in euros
  • the URL where you found the information
Click here to go to the customer interface.
(You can find your PIN code in your booking confirmation.)

Hotels.nl will pay you back the difference under the following conditions:

  • Existing booking: You must have an existing booking at Hotels.nl. Please do not cancel your booking!
  • Same room type: The lower rate you have found must apply to the same room type and facilities as the room you have booked with Hotels.nl.
  • Same pricing: The lower rate must be constructed in the same way as the pricing of the room you have booked with Hotels.nl. (i.e. incl. or excl. breakfast and incl. or excl. tourist tax).
  • Same travel dates: The lower rate you found must be valid on the same dates that you have booked with Hotels.nl.
  • Within 48 hours: If you fill out this form within 48 hours after making your booking.

  • The best price guarantee does not apply to:
    - periods during fairs and events
    - group bookings (for 9 people or more)
    - special discount rates that can be booked if you own a membership card, gift voucher and/or a discount voucher


Number 1 for Hotels.

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