Best price guaranteed - no hidden costs's booking service is completely free. will not charge you any reservation fees, administration fees or amendment fees. Unlike some other websites, where you're requested to pay up to 18.50 euros extra per reservation.

Every day, compares the hotel room prices of its affiliated hotels with prices offered on other booking sites. And that's why we dare to offer you a best price guarantee. If you book a hotel through and you happen to find a lower price for the same room type and the same date elsewhere online, will pay you back the difference.

What does this mean for you?

If you've found a cheaper offer on another hotel booking site, and this complies with the conditions below, we kindly request that you inform us of this within 24 hours of making the booking. If the information is correct, will pay you back the difference.

You can pass this information on through "My Booking"
We will then need you to supply the following information:
  • the website of the other hotel booking site
  • the price on the other hotel booking site, in euros
  • the URL of where you have found this information
Click here to go to the customer interface.
(You can find your PIN code in your booking confirmation.) will pay you back the difference under the following conditions:

  • Existing booking: You must have an existing booking at Therefore please do not cancel your booking!
  • Same room type: The lower rate that you have found must apply to the same room type and facilities.
  • Same price structure: The lower rate that you have found on another website must be structured in the same way (incl. or excl. breakfast; incl. or excl. city tax; the same booking and cancellation policy).
  • Same travel dates: The lower rate that you have found must apply to the same travel period (the same arrival and departure dates).
  • Within 24 hours: You must fill out this form within 24 hours of making your booking.

  • The best price guarantee does not apply to:
    - periods during fairs and events,
    - group bookings (for 9 people or more),
    - special discount rates that can only be booked with a membership card, gift voucher and/or a discount voucher.

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