Comfort, location, hospitality

Room was dusty, not well cleaned, very slow wifi

Not too bad just needs more attention to cleaning.

The staff at the desk were very helpful and friendly.

The room had dirt on the floor when we arrived and during our time there. It was enough that you felt it when you walked in bare feet of in your socks. The bathroom door was opaque and in the morning the light shining into the bathroom illuminated the entire room. The hallway carpets on the first floor were dirty as well.

“My tip: This hotel is still good but just needs a little extra attention to cleaning the rooms and surrounds. First impressions of Amsterdam were not very good as the streets were heavily littered in some areas. This may have been due to what appeared to be a lot of students on school break. ”

Excellent TLC Plus Excellent Restaurant

Excellent room, although couldn't open the window. Good beds, toiletries, space, excellent shower Excellent customer service most of time Enoteka Restaurant food of highest quality The Tall concierge particularly good

Tuesday breakfast service poor

“My tip: From airport the train to Centraal and Tram 9 easy oce we got into the procedure. Pre book Van Gogh and Anne Frank House”

Great Hotel

Good room, nice people at the desk. Felt like there is always someone there in case i needed anything. Good service.

No compfortable smoking zone, house keeping could'v been done a little bit better around the bed. extreamly overpriced meals

“My tip: Next to the hotel there is a very nice bar for drinks at the evening and a coffe shop that might interest them. :) Also, Muiderpoort train station is very close to the hotel so transportation is great.”

Excellent service, comfortable room, highly recommended.

I am really happy with this hotel. Excellent service and comfortable rooms, except the TV didn't function for a couple of nights. The staff are friendly and professional. I would highly recommend this hotel.

“My tip: very convenient location using tram 9 to get to downtown and also only one block away from the train station.”

Beautiful rooms and happy, friendly staff.

Very friendly, helpful front office and door staff. Made us feel wlecome, at home, even played with the children. Overall a surprisingly pleasant experience for our short stay! Thank you.

A la carte breakfast was not consistent from one day to the next. Eggs were not fresh off the a la carte memu. Fresh fruit was not served at all one day with the muslei.

Great place to stay when in A'dam as you know what you'll get.

Great location, rooms are well appointed and clean, 1 hr of free internet caters to the guest to check e-mails rather than the hotel trying to make more money, comfortable beds, quiet (especially the back of the hotel), great breakfast buffet, service was fine and the 'look' and feel of the hotel was fun. Great sense of place with all of the Ámsterdam touches'everywhere.

Shower is a little slippery (perhaps something to stand on as they have already attached a bar to hold on to but when you slip and fall there may not be time to figure out where to hold to catch your fall). Could be a potential liability for the hotel.

Perfect place to rest after busy days

Great place to stay if you prefer a quiter, more restful stay as opposed to staying right downtown. It is only a 5 to 10 minute tram ride to anywhere you wish to go. Staff were friendly, outgoing and very helpful in assisting us to navigate the city. We would come back here any day.

On the first floor there was a conference going on at 9 am. At about 8 am people were talking very loudly outside our room for an hour waiting for conference to begin. If you prefer to sleep in recommend another floor or to be away from the conference rooms.

Weird decor but good standard of accommodation

Helpful staff for things like transport info and where to eat

Hotels.nl suggest restaurant serves food til midnight, while in fact only serves til 10pm. Milo cafe down the road have some nice bar snacks :-) Bare minimum bathroom toiletries - a kit would have been useful fo people like us who missed their flight connection

Tons of positives very few negatives.

Excellent design and very comfortable and efficient rooms. Great beds. Wifi good. Great staff - very courteous and professional.

TV channel selection poor. NO CNN???? No movie channels or capability for DVD's. Breakfast too expensive. Location not ideal for people needing to be in center of town.

Nice hotel and great location if in a car

Good location if in a car...cost of parking very reasonable by Amsterdam standards. The hotel is a little out from the centre, but excellent tram access from hotel. Also bikes at the hotel for rental at good rate. Hotel very comfortable and my daughter and I found everyone at the hotel very helpful.

None really--The two(!) TVs in the room were a little tempermental in their operation. Staff very quickly came to help.

Great convenient location and service .

De vriendelijke deur- en balie bediening. Het entree was een verassing,als ook de oude delen van het gebouw zagen er goed uit. De lift werkte snel. Het interieur van de kamer en badkamer waren smaakvol en functioneel. Het restaurant en de bediening. Locatie en verbindingen met openbaar vervoer waren uitstekend maar een taxi standplaats zou in de toekomst een plus zijn voor business. Ik vernam dat er veel geschildert werd in de buurt,ik neem aan dankzij de opening van jullie hotel. Ik zal het beslist aan bevelen en er in de toekomst weer logeren.

De hefbomen maakt 't entree moeilijk,met auto,taxie zowel als lopend,als ook de verplaatsbare kettingen bij de ingang.Teveel onhandige blokkade tot de toegang. De omliggende beplanting en weg zou dagelijks een controle voor afval en peuken kunnen gebruiken. Een vuilnisvat bij de ingang(binne zowel als buiten) zou ook helpzaam zijn. De airco/lucht in de gangen was niet bestaand en maakte het entree dampig.Op de kamer was het ook niet voldoende koel(er is een lucht verversing werd me verteld maar geen airco?).De regeling van de temperatuur was nergens beschreven in de "guide". De TV moest 2 X aangezet worden omdat de stekker er door de kamer-juffrouw was uitgetrokken en niet goed terug gestoken werd. Beperkte kanaal keuze en geen duidelijke gebruiksaanwijzing voor de TV. De veschoning van de kamer liet te wensen over.2 weken en geen service voor 2 of 3 dagen en moest menigmaal zeker maken dat het gebeurde.Om na 4 of 5 uur s'middags terug in de kamer te komen om dan nog rommel te vinden lijkt me niet acceptabel en vertelde dat ook aan de balie.Het "Onze excuses" van de desk helpt dan niet. Moest de malen dat het niet gebeurt was om schone handdoeken vragen. Dat was in het begin elke dag het geval, tot ik de kamer-juffrouw bij ieder vertrek waarschuwde . De kruizen op de muren en de vloer.....Is het een oud overblijvsel van de deelraad?Het is teveel,v/a dag 1,met de vochtige hitte was 't genoeg om gierend naar de kamer te rennen,wat misschien de bedoeling is...?