friendly personell and atmosphere, centrally situated

Good bed and quiet room at the backside of the building

Bathroom smells to the drainage system

Mrs.

The hotel employee is quick to prompt us that there is a booking error.

Hotel policy is ruthless. This survey is not relevant to us. Because of a booking error, the hotel penalized us for one night stay regardless. Our booking should have been April 18 to 22. The error was made on March 18 prior to our leaving home in California.

“My tip: To avoid making unintentional error, avoid hotel with such a booking policy. Very customer unfriendly and inflexible. Contrary to what I think about Dutch business practice. ”

Excellent hotel at a reasonable cost and location.

The staff were all excellent with a very positive happy attitude and also helpful. Good breakfast and comfy room with excellent bathroom.

Although the location is not to far from tram stops (about 10 min walk) its a shame a bus does not pass by the hotel, but this is for the sake of older folk and when it is raining ! I wish the hotel bike hire was cheaper , as we would have used the bikes in our 5 day stay. They were about a dozen lined up outside all the time with nobody using them. Make it cheaper by half the cost and they would be used I'm sure.

“My tip: Good cafe and bar facilities. ”

very good hotel

nice room, good greakfast, friendly stuff, good location - will come again

Best kept hotel secret in Amsterdam

Excellent hotel close to wharfs, metro, bus and tubes and 4 blocks from Waterlooplein market. Restaurants close by, variable porices, within walking distance to Flower Market, the Dom, and central area. Very quiet for sleeping, located on canal. Excellent staff. Good food and selelction intheir own restaurant. Breakfast is included each morning with a wide selection of various foods, hot as well as cold.

“My tip: Believe their website. We thought it was all too good to be true, and it is!”

Booking, check-in and check-out were all simple and straightforward.

1. There was no hot water on the morning of 18th Jan. The hotel blamed the city, rather than accepting responsibility itself. 2. I do not like receiving mails to which I cannot reply. 3. This web page says the tourist tax was €4.75, but I was charged a city tax of €4.48

Great location!!

Nice and clean hotel in affordable price.Great location and friendly staff.I will probably stay in this hotel again or recommend it to friends or families.

I had a great stay in this hotel only minus point from me was the pillow..too small and the water from the faucet. Didn't smell good,and neighbors room who`s always slamming the door,but its nothing to do with the hotel.I was only hoping that the hotel staff reminds all their guest to give some consideration to the other guest.

“My tip: yes..”

Good location for the museums and restaurants

Very friendly and helpful staff. Hotel is located near to tram stops for the city centre.

As the hotel was not operating its air conditioning system, the bedroom windows had to be opened at night as it was very warm. But this made it very noisy due to the church clock striking at regular intervals, and noise from houses on the other side of the canal.

Good option for a short stay

Good location, very pleasant and helpfull staff

small room

EXCELLENT,VALUE FOR MONEY CENTRAL HOTEL

a very good hotel with excellent rooms. location very good for amsterdam sights staff on reception are excellent,friendly and helpful.

steak menu in lift should be removed when not available

ibis stopera - almost perfect

very tasty and plentiful breakfast, kind personnel

the cleaning lady did not change the soap container even when we left a note for her

very good location for tourists who are interested in Dutch culture

good location, near waterlooplein and in a walking distance to tourist attraction ie staat theater, Rembrandt huis, Raijks Museum

room too small for 3 persons

Nice and clean

Good service, friendly and helpfull staff, good Italian restaurant (especially our first dinner that included bread etc), clean and nice rooms - excellent room cleaning! Also restaurants staf was friendly, except one very shameless waiter.

Far away from centre, or tram, a lot of walking. (for older people) Safety-box mounted on the floor, difficult to use.

Customer friendly and functional hotel, close to the central station

Rooms are functional and staff is friendly

Restaurant is way below expectations

OK HOTEL BUT DEFF NOT WORTH THE PRICE.

The Hotel is ok standard as IBIS is.

there was three of us staying in one room and it was very cramped.

very nice hotel

very good location, good staff, the restaurant has an awesome service and great food, the best tiramisu

Hotel very clean, walking distance to city centre bars / restaurants.

Reception Staff during day time very helpful and friendly. Rooms very clean, bar staff friendly in evening. Hotel is far enough away to be walking distance from city centre and no noise from trams / buses / trains etc

Night staff at reception very rude, poor selection of hot food for breakfast (scrambled egg virtually inedible!!). Bathrooms small. If you wanted a night cap before bed and it was after 1am, bar was completely closed up, even though they advertise 24hr drinks & snacks!? Corridors in rooms very noisy with people coming and going at all hours.

Nice, well-maintained hotel within walking distance of downtown sights

Staff was courteous and helpful, although there was some conflicting information about internet access. In the end, all was made clear and satisfactory.

Water in bathroom sink did not drain well. A staff member made a note of this and would investigate.

Clean, comfortable and convenient hotel at a reasonable price.

Nice, helpful friendly staff

Breakfast should have more choice of hot food for vegetarians.

Nice place for a NEMO & Artis visitor

Location, bathroom, hygiene, breakfast, internet

draught on the window side not nice in winter as cold as this, blower for heating was felt noisy by some of our group

Good overall but a bit expensive

Comfort, hygiene

Price - Was a bit expensive for a single night

- good breakfast, closed to main city center or train station, responsible staff, ...

- too small room for 3 people

Good basic accommodation

We had a good stay, the room was basic and just good enough for a few days accommodation.

The hotel should try to at least provide a blankest for each room since their airconditioning was faulty and the weather on the evening we were there was cold.

A good reasonably priced hotel near enough to walk everywhere

Easy to get to. Staff very helpful including lending umbrellas when it rained. We had a rear room overlooking the canal.

Good Value for Money

Great service, comfy bed, clean room, good shower, reasonably priced for Amsterdam.

No English TV channel except World news.