Beautiful hotel all around. Location was excellent

Staff could not do enough to help in any way they could

None

Everyone who travels to Amsterdam should try and stay here

Could not fault anything

Nothing

“My tip: The hotel is just amazing ”

Quality has its price

always supportive attitude to all kinds of requests

toilet flush goes off when it should not

We stayed in this hotel for 2 nights from the moment we arrived in the hotel the staff snd the service we received was excellent 10 out of 10 beautiful hotel room with the best view of Dam square we will definitely recommend this hotel and would definitely come back and stay again

Breakfast was excellent and was served till 111 30

No

“My tip: The most friendly and helpful staff that I ever experienced during my stay at a hotel ”

location is superb

some noise from the street

Long Weekend

PERFECT location

none

“My tip: the Majestic restaurant in the square is so good and great value for money ”

Excellent Hotel, great location, lovely room.

Late check out on a Sunday is wonderful. It really helpsto enjoy Amsterdam when you know you don\'t have to vacate your room too early the next day.

Not being able to check-in until 3 as we always arrive in Amsterdam before 12.00 but it is understandable as the hotel has so many rooms to get ready for the next guests.

Krasnapolsky is a lovely hotel, though lost its luxory of the earlier

The hotel is ok but not as luxurious as it used to be some 15 years ago. Of course the location is wonderful in the city centre. Everything is clean and everything functions on the higher standard level.

The room was well cleaned except one morning. Maybe the stuff misunderstood our staying away. But the big misunderstanding has been that we left the post cards to the business centre where we were told that they would leave on the same day, almost two weeks ago, and they still have not arrived to their destinations. This could of course be a fault of the post organization in the NL. Sending and receiving post cards from France to Finland takes two days.

Dirty and unfriendly - hardly value for your money

The hotel is situated in the heart of Amsterdam just across the royal palace. It is within easy walking distance to every place in the centre. Beautiful winter garden.

Room was worn out and bathroon not well cleaned - old dirt in corners, every item chipped. Very unfriendly receptionist. At arrival they blocked payment of whole stay + some extra on a credit card and did not released it when we paid at check-out. Although we are back home for 5 days, the payment still blocked. We were told that that is a standard practice of the hotel and that most customers complain about that. But the hotel does not seem to mind.

A warm welcome to Amsterdam

The staff at the business centre within the hotel were very helpful in directing my group around the city.

A Hotel with optimum comfort and attention to detail

staff always very helpful and pleasant we have stayed many times and find the hotel one of the best we stayed in. we travel on business all over the world.

this time housekeeping very poor never replaced sugar or water from the fridge. one day room was not cleaned at all.

Good overall quality and confort hotel

The room size was good, internet connection good and stable (I was there for work). Breakfast ok. I poured some wine on my trousers. The cleaner lady was able to cleaned/press it in 2 hours! that was a number one point as I had no spare pants.

I had the room 5001 and there was a ventilation system humming that I was not able to turn off. Ask for not having this room. The internet system was not able to charge on the room number so i had to call the customer care to get a voucher from reception, a bit annoying.

Fantastic Hotel, highly recommended!

I had stayed in this hotel many years ago and the stay this time was in fact just as great as it always has been. I thought that the service was impeccable and would recommend this hotel to anyone! Nothing was too much and the staff were efficient and helpful. This hotel is always a pleasure to stay at. Please pass on the message to the hotel themselves....

None

NH Krasnapolsky Amsterdam - October 23-26 - 2008

Pleasant staff Great location - as central as one might hope to be in Amsterdam

Hotel entrance dome cover extremely dirty - we are greeted by cigarette butt-filled planters outside the main entrance - lovely. Scruffy/jaded reception area and hotel entrance - didn\'t anyone at NH remember the phrase \'first impressions last\'? White stuck-on vinyl \'HOLA, BIENVENIDO\' lettering at reception area - a total eyesore and more at home at a McDonald\'s monthly promotion for BOGOF cheeseburgers. Tired room interior - especially the bathroom - cleaning left a lot to be desired - bedlinens OK but bedspread stained/marked. A reasonable level of attention to detail seems to be absent in room presentation. A couple of our friends staying at the same time as us had to move rooms owing to a persistently unpleasant odour coming from within their main room - peculiarly not from the bathroom as one might expect. On ordering 5 coffees in the reception area we were overwhelmed by FOUR waiting staff at once - total cost = Euro 45 approx plus gratuity - quite ridiculous - the cost per (ordinary filter) coffee should have been Euro 3.50 maximum. Or was it made with organic Chilean springwater fed from Andean glaciers now that The K is part of NH Group perhaps??? We\'d stayed at the Krasnapolsky several times from 1995-2000 and were looking forward to returning to the fine landmark hotel that we knew and loved. In today\'s market and with so many fantastic alternatives literally steps away we are very sad to say that we won\'t be choosing the NH Krasnapolsky again for a short break in the near future.

Amsterdam, the royal way.

Quiet room. Excellent bed. Wonderful breakfast. Parking facility. Check out at 5pm on Sunday gives you an extra day to visit Amsterdam.

Check in very (very) slow. Change your computer system and (why not ?) adopt Mac....

fine stay in amsterdam

Very friendly staff in the lounge.

Unfortunately it`s not possible to heat the bathroom!You lost some turnover because we can`t visit your restarants in the settlement from our little dog!Breakfast without dog is in our opinion correctly.

Excellent location, very friendly staff. We booked the NH special on the internet and got a lovely comfortable room. We will definitely want to stay again in this hotel.

- none -

Headnurse

The Hotel is great and I would absolutly stay there again

Nothing that I can think about

Good hotel but!

The hotel has good rooms and clean bath room and polite personnel even if they don\'t offer that much help.

not easy to find your way in and out, no free internet service, the service fee for internet extremely high. The room service personnel enter your room when you are not there not only for cleaning.

We had a view of the square.

We paid $375.00 for our room. We had a room with a view of the square and we are repeat customer but the sheets on the bed had holes in both sheets. I feel for the price of the room we should have nice linens.

The best choice in Amsterdam

Very comfortable bed Location...of course Friendly, helpful staff Excellent bathroom, Huge bath The Royal Wing is always our choice and worth the additional cost

Can\'t think of any

If you have a problem ask for the manager

Location

Noisy. Had initial problem with the hotel complying with \"best available room\" pre-booking rate

excellent stay

location, excellent staff,hotel

I'll be back!!

Definately coming back to this hotel. Had a problem with checking in but the staff and management were more then helpful. Absolutely amazing hotel theres nothing bad i could say about it.

We like our stay in the hotel

The breackfast was very good and nicely presented

The WC room had continually an unpleasend smell. Probably, I supose, because the system is very old and poor ventilation