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NH Collection Amsterdam Grand Hotel Krasnapolsky

9.4

96%

96% of guests recommend NH Collection Amsterdam Grand Hotel Krasnapolsky.

Top hotel 51 Reviews

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Hotel

The NH Amsterdam Grand Hotel Krasnapolsky originated in 1866, although it formerly functioned as a cafe. The founder, Mr. A.W. Krasnapolsky, commissioned the construction of hotel rooms in the building. This luminous idea formed the catalyst for the makeover from small cafe to the luxurious Grand Hotel Krasnapolsky. Under the one roof you will find a genuine 'village', including a conference centre, fitness room, several restaurants, a convenience store and, above all, the hotel has a private jetty. In case of a long stay, seven nights or more, there is the option of reserving one of the NH Krasnapolsky Apartments.

Discover the incredible wealth in art, culture and history at ease. Amsterdam has a lot in store for you: beautiful architecture, impressive galleries, many interesting museums, romantically illuminated canals and a vivid nightlife. The central location of the Krasnapolsky Hotel at the Dam provides walking accessibility to all areas of interest.

Staying at the NH Amsterdam Grand Hotel Krasnapolsky guarantees spacious rooms, combining style and comfort. Air conditioning, coffee and tea making facilities, mini bar and room lockers are standard facilities in the rooms. The hotel has a glass covered courtyard that can be used for receptions for a maximum of 100 guests. Also there are different meeting rooms with different sizes and capacities.

Surroundings

The NH Amsterdam Grand Hotel Krasnapolsky is located conveniently at the Dam square. Many areas of interest surround this famous square. Examples are The National Monument, Madame Tussauds and the Royal Palace. The Dam square is situated in an area with a considerable amount of shops, consisting of the Kalverstraat, the Nieuwendijk and Magna Plaza. Also many museums, theatres and markets are easy to access.

Food and Drink

The NH Amsterdam Grand Hotel Krasnapolsky has a lot to offer in the culinary provision. You will encounter the Wintertuin (winter garden), Grand Café Mathilde, Restaurant Reflet and the Golden Palm Bar. All of these establishments emanate a unique atmosphere, though quality is what binds them. At the inhouse distillery De Liefde van Wynand Fockink you can purchase jenevers and liquors._The Winter garden_Take a seat in the Winter Garden and enjoy the international breakfast buffet. This extraordinary place to start the day from has been added to the list of new monuments of the city's Rijksmonumenten. The glass roof, supported by a construction of wood and wrought iron, covers the room with a blanket of natural light. Decorations that characterize art, trade and science have been attached to the walls. _Restaurant Reflet_Restaurant Reflet entails a history at least as interesting as the Krasnapolsky Hotel itself and has also been adopted by the city as a preserved room. In the decoration, elements from around 1885 are preserved, under which there are several paintings and clocks. Relax and take a seat to enjoy a romantic dinner in style. You will have the choice between classical French dishes or delicacies from international cuisine. Menus change with the seasons. The restaurant is open daily from 18:00 h.Spoil yourself with a high tea or a cup of coffee accompanied by delicacies from the in-house bakery, which can be enjoyed whilst observing The Dam and the Royal Palace from Grand Café Mathilde. Also the Golden Palm Bar enables you to take a delicious cocktail.

Facilities and rules Hide Show
Chains
Number of rooms

468

Check-in

from 15:00 until 00:00

Check-out

from 00:00 until 12:00

Important information


  • A different (cancellation) policy applies to group bookings of 9 rooms or more.

Children & extra beds

Children/extra beds: Children till the age of 12 years can stay in the parents' room free of charge. A cot for children till the age of 2 years will be placed in the room free of charge. An extra bed for children older than 12 years can be placed in the room for €80 per night. A maximum of 1 extra bed or cot can be placed in a room and is always on request.

Internet
  • Free Internet

  • Free Wi-Fi

    Guests can make free use of wireless internet at the hotel.

  • Parking

    Car Park: The hotel has its own car park, which is open 24 h. a day. The costs are €50 per 24 hours.

    Pets

    Pets are allowed: Only dogs up to knee-height are allowed at the hotel. The fee is €25,- per stay. Dogs are not allowed to stay in the rooms without accompaniment. / On request

    Service
  • Airport shuttle service: The shuttle service runs from 6.43am until 20.43pm and runs every half an hour. (There is an additional charge for this service, consult the hotel for information and availability)

  • 24-hour reception

  • Air conditioning

  • Business Centre

  • Car hire

  • Dry Cleaners

  • Fax/Copy machine

  • Garden

  • Groups / On request

  • Laundry

  • Lift

  • Lounge

  • Luggage storage

  • Meeting/Function Room

  • Room service

  • Shoe polish machine/ Shoe polish set

  • Ticket service

  • Bicycles

    Bike rental: You can hire a bike at the hotel at a cost of €16 per bike per day.

    Breakfast

    Breakfast

    Food and Drink
  • Bar

  • Outdoor Terrace

  • Packed Lunch

  • Restaurant

  • Leisure

    Shops

    Smoking policy

    The entire hotel is non-smoking.

    Accessibility

    Disabled rooms

    General information
  • Currency exchange

  • Function room

  • Honeymoon Suite

  • Reviews Hide Show
    9.4

    Reviewed by 51 guests

    96% of guests recommend this hotel

    Price/Quality

    8.6

    Hygiene

    9.1

    Service

    9.4

    Comfort

    9.2

    Location

    9

    Here you'll find the latest reviews by guests who have visited this hotel.

    6.8

    Erik van Veenendaal
    Travelling alone mei 2017

    location is superb

    some noise from the street

    10

    Pearl Belcher
    Friends april 2016

    Long Weekend

    PERFECT location

    none

    “My tip: the Majestic restaurant in the square is so good and great value for money ”

    9.4

    Lesley
    Older couples december 2008

    Excellent Hotel, great location, lovely room.

    Late check out on a Sunday is wonderful. It really helpsto enjoy Amsterdam when you know you don\'t have to vacate your room too early the next day.

    Not being able to check-in until 3 as we always arrive in Amsterdam before 12.00 but it is understandable as the hotel has so many rooms to get ready for the next guests.

    8.6

    Sirkka Vuorio-Laine
    Older couples december 2008

    Krasnapolsky is a lovely hotel, though lost its luxory of the earlier

    The hotel is ok but not as luxurious as it used to be some 15 years ago. Of course the location is wonderful in the city centre. Everything is clean and everything functions on the higher standard level.

    The room was well cleaned except one morning. Maybe the stuff misunderstood our staying away. But the big misunderstanding has been that we left the post cards to the business centre where we were told that they would leave on the same day, almost two weeks ago, and they still have not arrived to their destinations. This could of course be a fault of the post organization in the NL. Sending and receiving post cards from France to Finland takes two days.

    5.4

    B & RJ
    Other december 2008

    Dirty and unfriendly - hardly value for your money

    The hotel is situated in the heart of Amsterdam just across the royal palace. It is within easy walking distance to every place in the centre. Beautiful winter garden.

    Room was worn out and bathroon not well cleaned - old dirt in corners, every item chipped. Very unfriendly receptionist. At arrival they blocked payment of whole stay + some extra on a credit card and did not released it when we paid at check-out. Although we are back home for 5 days, the payment still blocked. We were told that that is a standard practice of the hotel and that most customers complain about that. But the hotel does not seem to mind.

    10

    RAMSDEN
    Friends december 2008

    A warm welcome to Amsterdam

    The staff at the business centre within the hotel were very helpful in directing my group around the city.

    8.2

    M.H.Lloyd-Wolper
    Older couples december 2008

    A Hotel with optimum comfort and attention to detail

    staff always very helpful and pleasant we have stayed many times and find the hotel one of the best we stayed in. we travel on business all over the world.

    this time housekeeping very poor never replaced sugar or water from the fridge. one day room was not cleaned at all.

    9.0

    ERTAUD
    Travelling alone november 2008

    Good overall quality and confort hotel

    The room size was good, internet connection good and stable (I was there for work). Breakfast ok. I poured some wine on my trousers. The cleaner lady was able to cleaned/press it in 2 hours! that was a number one point as I had no spare pants.

    I had the room 5001 and there was a ventilation system humming that I was not able to turn off. Ask for not having this room. The internet system was not able to charge on the room number so i had to call the customer care to get a voucher from reception, a bit annoying.

    10

    Alison Thomas
    Young couples november 2008

    Fantastic Hotel, highly recommended!

    I had stayed in this hotel many years ago and the stay this time was in fact just as great as it always has been. I thought that the service was impeccable and would recommend this hotel to anyone! Nothing was too much and the staff were efficient and helpful. This hotel is always a pleasure to stay at. Please pass on the message to the hotel themselves....

    None

    5.4

    WEEKEND BREAK
    Young couples november 2008

    NH Krasnapolsky Amsterdam - October 23-26 - 2008

    Pleasant staff Great location - as central as one might hope to be in Amsterdam

    Hotel entrance dome cover extremely dirty - we are greeted by cigarette butt-filled planters outside the main entrance - lovely. Scruffy/jaded reception area and hotel entrance - didn\'t anyone at NH remember the phrase \'first impressions last\'? White stuck-on vinyl \'HOLA, BIENVENIDO\' lettering at reception area - a total eyesore and more at home at a McDonald\'s monthly promotion for BOGOF cheeseburgers. Tired room interior - especially the bathroom - cleaning left a lot to be desired - bedlinens OK but bedspread stained/marked. A reasonable level of attention to detail seems to be absent in room presentation. A couple of our friends staying at the same time as us had to move rooms owing to a persistently unpleasant odour coming from within their main room - peculiarly not from the bathroom as one might expect. On ordering 5 coffees in the reception area we were overwhelmed by FOUR waiting staff at once - total cost = Euro 45 approx plus gratuity - quite ridiculous - the cost per (ordinary filter) coffee should have been Euro 3.50 maximum. Or was it made with organic Chilean springwater fed from Andean glaciers now that The K is part of NH Group perhaps??? We\'d stayed at the Krasnapolsky several times from 1995-2000 and were looking forward to returning to the fine landmark hotel that we knew and loved. In today\'s market and with so many fantastic alternatives literally steps away we are very sad to say that we won\'t be choosing the NH Krasnapolsky again for a short break in the near future.

    10

    Bogaerts
    Friends oktober 2008

    Amsterdam, the royal way.

    Quiet room. Excellent bed. Wonderful breakfast. Parking facility. Check out at 5pm on Sunday gives you an extra day to visit Amsterdam.

    Check in very (very) slow. Change your computer system and (why not ?) adopt Mac....

    1.0

    Lucian Gurban
    Older couples oktober 2008

    very pleased with the stay at your hotel

    good experience already with NH hotelmin Viena!

    8.6

    Häffner
    Other oktober 2008

    fine stay in amsterdam

    Very friendly staff in the lounge.

    Unfortunately it`s not possible to heat the bathroom!You lost some turnover because we can`t visit your restarants in the settlement from our little dog!Breakfast without dog is in our opinion correctly.

    9.0

    Sigmar Oskarsson
    Older couples oktober 2008

    Excellent location, very friendly staff. We booked the NH special on the internet and got a lovely comfortable room. We will definitely want to stay again in this hotel.

    - none -

    9.4

    Unnur Thormodsdottir
    Friends oktober 2008

    Headnurse

    The Hotel is great and I would absolutly stay there again

    Nothing that I can think about

    6.8


    Older couples oktober 2008

    Good hotel but!

    The hotel has good rooms and clean bath room and polite personnel even if they don\'t offer that much help.

    not easy to find your way in and out, no free internet service, the service fee for internet extremely high. The room service personnel enter your room when you are not there not only for cleaning.

    8.0

    Debra Larson
    Travelling alone oktober 2008

    We had a view of the square.

    We paid $375.00 for our room. We had a room with a view of the square and we are repeat customer but the sheets on the bed had holes in both sheets. I feel for the price of the room we should have nice linens.

    9.4

    Richardson
    Older couples oktober 2008

    The best choice in Amsterdam

    Very comfortable bed Location...of course Friendly, helpful staff Excellent bathroom, Huge bath The Royal Wing is always our choice and worth the additional cost

    Can\'t think of any

    7.2


    Older couples september 2008

    If you have a problem ask for the manager

    Location

    Noisy. Had initial problem with the hotel complying with \"best available room\" pre-booking rate

    10

    CHRISTOS KAMPANELLAS
    Friends september 2008

    excellent stay

    location, excellent staff,hotel

    10

    Rachel Murray
    Young couples september 2008

    I'll be back!!

    Definately coming back to this hotel. Had a problem with checking in but the staff and management were more then helpful. Absolutely amazing hotel theres nothing bad i could say about it.

    8.4

    Dinu Garber
    Older couples september 2008

    We like our stay in the hotel

    The breackfast was very good and nicely presented

    The WC room had continually an unpleasend smell. Probably, I supose, because the system is very old and poor ventilation

    6.4

    Jens
    Young couples september 2008

    Not as 5 star as they would like to be.

    The location is about the main plus point to this hotel.

    Staff attitude at the FO is not very warm and welcoming. It feels rather much like being processed at at factory vs checking into a 5 star hotel. Housekeeping is not very detailed. Unfinished tea was left in the cup and kept standing where I left it.

    9.6

    Patricia C. Schulz
    Older couples september 2008

    Great Experience at the HN Krasnapolsky Hotel in Amsterdam.

    There were three couples in our group and we were all very pleased with our accomodations at the NH Krasnapolsky Hotel. The rooms were very clean and had any toiletries you might have forgotten. It\'s in a very central location on Dam Square, so it is easy to get to all the local museums, resturants, the floating flower market,etc. The staff was very helpful and respectful!

    The breakfast was not included with our room and was very expensive (about $40.00 US if purchased on its own). It can get a little noisey at times, because of being right on Dam Square.

    8.4

    Coste
    Travelling alone september 2008

    A Grand in a fantastic location at a affordable price.

    In the center of Amsterdam Lobby very nice and easy to enter and go out from the hotel

    Menu in the Lounge is poor

    Map Show

    Dam, 1012JS Amsterdam

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