Excellent hotel

Lovely hotel, very clean. Hotel staff were very friendly.

Room was small not very comfortable for sitting and relaxing.

“My tip: This hotel is very central for all bars, restaurants etc. Excellent location.”

Excellent location.

We were given drinks vouchers whilst we waited for our room to be made ready. A lady from Housekeeping popped in when we just got into our room and she immediately went to get some fresh milk when my mother requested fresh milk rather than powdered. All staff we met were exceptionally helpful and fruendly.

Breakfast is expensive.

“My tip: Very close to Dam Square - the number 5 tram from Centraal Station drops off just behind Dam Square and it is a very short walk to the hotel from there. Don t forget to check out the cafes and restaurants near the hotel at the back which are alongside the Singel Canal.”

Great

Very comfortable, quiet, fantastic location, friendly staff, good air conditioning and good night access. Very positive stay, will stay again.

Only the minor point of preferring a little more natural light in the room, but I guess I d get that with a more expensive room.

Adequate, but based on past stays at this hotel, disappointing

Location, friendly staff, clean

No room service, uncomfortable bed, small room with very high window. I have stayed in this hotel a couple of times in the past and although the hotel is adequate it has lost some of the quality and now only offers reasonable value for money..

“My tip: Excellent cafe for breakfast - left out of hotel, left down alley and at the end on your left”

Wonderful hotel please make sure that they secure a room for you!

Comfort, toiletries, bedding, television, safe, refrigerator, 24 hour concierge.

Have stayed at this hotel many times. This time prepaid months in advance, when we arrived hotel it was fully booked. Sent to another supposedly better NH hotel (was not better) and it was further away to this hotel than other superior NH hotels. - Windows did not open at all, and were painted shut.

Disappointment with roo

Good location and breakfasti

Bed not very comfortable and air conditioner was not working. Room was too warm

ill be using NH hotels again, very happy thanks

the reception staff were very helpful, informative and friendly. also i asked for a wake up call and it was made to the second.the heating was as hot as you wanted which came in handy as it was very cold during my visit. many thanks. i think the NH group is a good hotel chain. ive stayed at the NH Caransa and that was very good also.

the only faults i could say is that the lighting in the room was not bright enough. also the minibar only had two bottles of water.

Besides lack of airconditioning, very well located and comfortable

Well located

No air-conditioning in bedroom is unacceptable. Had to sleep with window open and endure high level of Spuis Street noise throughout two nights. All other hotels during our 12 day trip in Holland and France had airconditioning (even lesser priced hotels

A great place to see Amsterdam at it's best.

The location was great, staff friendly and helpful, great breakfast and I will return again.

I'll try for a room away from the street.

Great Location

Great location, reasonably priced. Modern building and rooms.

None

clean hotel downtown with samll rooms

it is a clean hotel near to most of attraction (10 minute walk)

Rooms are small.

Great service

Great service.

Hotel good quality, but internet service slow & not what was paid for

the internet service was way too expensive. It should be free, like most international hotels. Also when I paid for the internet, I was told I would get free landline calls. I tried to make a call and was told my pin number that I was given did not work. When I called customer support for Swisscom, it said the number was not active.

The internet service was way too expensive. It should be free, like most international hotels. Also when I paid for the internet, I was told I would get free landline calls. I tried to make a call and was told my pin number that I was given did not work. When I called customer support for Swisscom, it said the number was not active.

Best location for touring Amsterdam

Friendly, helpful staff. Awesome location. Quiet (despite being at the Centre of everything). Comfortable room.

correct and very well located

clean & correct. staff was gentle

rooms a bit too small for the price

Good hotel. Not excelent.

Location is very good.

There isn't air-conditioner in the room. Very old carpet and furniture. Unconfortable bed.

Brilliant location

Helpful staff. Excellent central location. Clean and comfortable. We had a brilliant time.

Overcharged and no airconditioning

Centrally located. Rooms clean and while they are small they were nonetheless adequate.

No air conditioning in the room making it hot and stuffy. Charged an extra €10 from original figure. Not sure why , didn't ask because I didn't realise it at the time.

Centrally located, very close to tram, the superior room we had was really nice, clean,sufficiently big...

but, in case you mind, it had awful view. It was a side room, with view on a narrow alley, so you could only see the pipes of the opposite building (front rooms probably have view either to the street or the canal, as the hotel has 2 entrances).

Great location, one bad assistant manager

Good location

Service. I had booked and paid for 3 double rooms. However one of my colleagues was a single lady and was placed in a single room without any notification. When we complained all that was offered was a free breakfast for this one lady. Which meant she had to eat on her own. There was no explanation apart from that a single room costs the same as a double !!!!. I was very disappointed.

NH City Centre great deal

Awesome location, NH staff friendly and helpful as always, modern hotel, nice facilities

Room small, some odor due to drain problems on Spuistraat which were promptly fixed by city workers, overall very minor

excellent

very nice hotel with friendly staff,,location axcellent

Nice, clean and central.

Central location 10 mins from central station, 5 mins from all the rest! Kept our bags secure before and after check in and out. Very professional and efficient English speaking receptionists. Great mix of young and old, large groups to singles at this hotel with no bother whatsoever.

Perhaps the keycard system for every door and elevator is a little tedious when youre tipsy but what would you rather have, security or open access. Be sure to watch your bill if youre the one who organised and is paying for a group (stag/hen nights) as they might inadvertantly charge you twice for breakfasts or extras to the other rooms in your party, where the occupier already paid. I noticed, they apologised and refunded.

Excellent stay, highly recommended

The hotel was excellent for the price for Amsterdam. Staff were brilliant and very friendly. The location is very central to everything for tourists - and you are right beside the grachten gordle and Jordaan, the loveliest part of Amsterdam. I would happily recommend this hotel and stay there again the next time I\'m in town.

I thought the internet service in the lobby was poor - slow computer and my companion had problems opening a pdf!

Hotal with center location

The location is very good, just the city center as the hotel name suggests

The room is very small.