Location, staff/service friendly and helpful. Easy walking distance to Old City Square , even for seniors.

Our room was not air-conditioned and we struck very hot few days. The staff provided a fan which was very helpful. Didn't like design of chairs and lights. In a small room the splayed chair legs often got in the way. Better city map.

“My tip: I think you should also have a cheaper level of breakfast. We had breakfast out -- bread rolls, cheese ,egg ,coffee etc for about E8 . Several cafe's within 200m.had even cheaper for E5 , coffee and rolls.”

all you need!

Location, design- very basic with great bed. Good breakfast.

Only minus is that the floor in the room was not clean. Why do cleaners never care for corners? Bed and towels were clean. Sink and toilet were clean. But floor (and little corners around bath) was bad.

A smart hotel.

A smart hotel. Basic level service met (small but convenient rooms, friendly and helpful staff) with a couple of very smart 'add-ons' like the happy hour daytime-café (free snacks/drinks between 16:00 - 20:00) and the way breakfast's served.

Isn't the roomiest hotel, but that's no surprise given the concept.

Great Hotel for weekend stay in Antwerp

Great Breakfast. Comfy Beds. Excellent location for shopping.

My room wasn't as nice as the photo on the website.

Nice and friendly hotel with too little rooms

Very friendly, clean and comfortable hotel. good breakfast. rooms look tasteful. location is perfect!

very small room for the price and reception closes at 20.30 o'clock.

Good hotel for a nice price on a perfect location

Ceiling wasn't painted Very, very small room for two beds

excellent place to stay!

excellent price/quality equation and drinks and nbreakfast were on the house...

slippery bathroom floor

Great location, clean and comfortable hotel! really good breakfast!

Great hotel, friendly staff

Beds are good. Tappas and drinks in the evening in the hotel bar are well organised (and free of charge). Breakfast was good.

Toilet next to the bed is not well located.

Little value for the money

City Center

The hotel classifies itself as a 4star hotel. The following is not acceptable for a 4star hotel Reception closes at 20:00 hrs Ro0m design - bare bones Bare ceiling, no carpet I ticked the boxes " business ", " design ", " budget , but neither one really applies. Will not stay there again. Price - value , much too expensive

excellent design boutique hotel

excellent design boutique hotel minimalistic, with superb breakfast centrally located; all vcan be done on foot

no minusses really

stylish & excellent location, but minimalism taken too far

Location in the heart of the fashion district Style Minimalism

Minimalism is taken too far just three hangers in the tiny wardrobe sink (in room) has no shelf space to leave toothbrushes, razors etc. Overall: way too little storage / shelf space. Acceptable only for one night stays.

Central Antwerp located 'hip' hotel with very good breakfast!

location, new hotel, breakfast!!!, nice staff, good beds, good vibe

no shower curtain or something like that, bedlamps (won\'t stop going on), rooftop terrass not finished yet, pillow too high

lovely hotel great location

loved the location so close to everything also the breakfast you served was excellent your reception staff very helpfull and pleasant i will recommend your hotel to friends as i really enjoyed our stay

the shower in our room flooded the floor as the water came out under the door . perhaps you could inform your clients to be carefull when using it for the first time. also when we came back one night and used the night door there were no lights on in the stair well and we had to use them in the dark which was not good

Ideally located, friendly, helpful, modern and functional:a real tip

It was not the first time we used Banks. Location, service and price/quality, functionality, and flair/atmosphere in the reception and breakfast areas we valued most. In an emergency situation we asked on a Sunday afternoon for a vary late arrival that very day and were immediately offered to pick up the key at a very near location. That functionned perfectly and the hotel manager the next day at breakfast checked right away about it, and was as usual very helpful and genuinely friendly giving precise directions on how to get to the place we had to be urgently in town.

None for the quality one can expect for prices charged for an exceptionally convenient location at the very center of town.

Stylish decor, comfortable. Staff friendly. Nice breakfast.

The reception was unmanned from 20.00 on the Friday we arrived - this was not clear on the website (we were called on the day before but this was rather late to know). There was no list in the room of who to phone if you had an emergency - I would have been anxious if on my own in an unmanned building. They do need another coffee machine at breakfast!!

a nice hotel, modern, minimalistic on a very good location

very modern. good location

breakfast is although good, simple and not much

Excellent accomodation.

Excellent location. Staff very pleasant and very helpful. Overall, very nice hotel.

Bar not yet open downstairs. We had to move rooms after the first night as our shower leaked into the bedroom but the staff very very apologetic and nice with it. Think there\'s a few teething problems still as it\'s so new but I certainly would still recommend it.

Marketing Coordinator

Newly built, location, desk service, fresh breakfast

Felt that it was not totally finished, as it was newly built. Maybe a little bit strict rooms. There were no additional information about Antwerp as a city.