Great hotel great location

Hotel in great spot for all the attractions in den haag and also close to a wealth of restaurants etc. tram stop almost on doorstep and straight and easy walk from station. Room bright and comfortable with great bathroom.

Nothing really negative. Only real problem was really minor - sink very slow to drain so easy to create great flood of Noah

“My tip: if you are looking for fine dining best to book in advance. Good in between is humphreys just off noordeinde. Good food at fixed price 25 euros for 3 courses. Nice atmosphere and good service. Tram 1 to delft takes only 30 mins. Lovely little town. Tram 1 or 9 in opposite direction to scheveningen beach. Lots of cafés, great beach and lovely promenade, also great dunes”

very comfortable place to stay

The room lighting is especially well thought through. Rare to find a hotel where the lighting is good for reading. Bed is comfortable. Bathroom well designed. Very nice people at reception.

Although we didn't place our towels on the floor they were replaced with fresh towels and so was the bed linen. This is really not necessary for a three night stay and it is not what their policy is as explained on cards in the bathroom. Dreadful music at breakfast...

Very good place to stay

Excellent location, good breakfast, nice interior design

none

mMxes French hospitality with Dutch precision

portrage

English comprehension. I ordered taxi for 11:30 P.M but was booked for 11:30 A.M. (next day)

“My tip: Most conveniently placed”

The Mercure at the Spui is for us the most professional & pleasant

very excellent service at the desk. even managed to print my boarding pass from my ipad. Good info on things to see in The Hague. good,quiet room with handy choice between hard and soft cushions.Nice bar and more. Not the first time we were in yr hotel.

Hanging space could be increased.

“My tip: We recommend to start a tour through the "binnenhof " and end up in one or more of the many restaurants on the "plein"”

good place to stay in The Hague. Central and pleasant.

Friendly staff, very helpful.

“My tip: Fix bad runoff of water in bathroom handbasin.”

Leuk verblijf in het centrum van Den Haag

Ruime badkamer, comfortabel bed

Ramen kunnen niet geopend worden - jammer dat er geen frisse lucht naar binnen kan. Ontbijt nogal chaotisch op drukke dagen - wordt niet snel genoeg bijgevuld en sommig personeel vrij kortaf en onvriendelijk als er iets gevraagd werd.

Cosy comfortable hotel in a convenient location

The hotel provided all the facilities that I look out for when I travel -- hairdryer, free wifi in the room, good service. What particularly impressed me about this hotel are the front desk staff who were so willing to help us out whenever we had a request. Kirsten, in particular, was very helpful.

Some things that can be improved: 1. The greenish lighting in the lift is a tad eerie - can be improved to make it more cosy. 2. The general lighting in the hotel and in the rooms is quite dark. Might be better to have more lights or brighter lights as it didn't feel too welcoming when we arrived in the night. 3. The maps and brochures at the reception area are not too helpful. Will be good to have more detailed maps and a greater variety of brochures that are helpful.

“My tip: Book early! I wanted to book the hotel for another two nights, but the price was almost double what I paid initially. It's a really short walk from Den Haag Central Station, and the walk is quite smooth even with luggage. Don't bother walking from Den Haag Holland Spoor Station even though it seems equidistance on the map. It is a difficult walk with luggage.”

Great hotel but do not make use of breakfast

Location Room

breakfast is too expensive for the offered quality

“My tip: Do not book breakfast”

A joyous weekend in The Hague

Central location Late night drinks bar open Easy parking Free Internet Short questionnaire

No direct access to hotel from car park High cost of breakfast

“My tip: Great venue for Queens' holiday festivities”

Well organized, high-quality, and perfect location.

Great that you could get a meal even if leaving at 5.00 a.m.

good value, good location

good location

no turn around for dropping off luggage. The hotel staff was courteous, but not overly helpful for local advice. Everyone speaks very good English, which was helpful.

Wondeful location for a pleasant stay

downtown

Ideal City Centre Spot

Comfortable room, comfortable bed, divine shower, courteous staff

Very nice hotel, highly recommended!

I found it very convenient that customers don't have to pay in advance with a credit card, just book a room online. There is a very good explanation about sightseeings and museums of the Hague on TV channel 1, very useful. I liked the view from the window and double sound proof glass on the window

I didn't know where to park my bicycle, but it's a minor point

Comfortable hotel

The Hotel has a very good location close to the central rail station, Ministries (recent developeme nts) and shoopipng area. Room and bathroom were clean and equipped with new furnitures.

Beds are small ... room looks like student's dormitory...

Help when needed

During my stay I needed medical freatment' the hotel did everything possible for me the doctor seeing the seriousness of my condition and admitting me to hospital. thank you.

Baby friendly

Very pleasant staff, only too happy to help with any request. The baby cot we had requested was not in our room when we arrived, but upon seeing the baby, the staff member at reception ordered one immediately and it was promptly delivered. High chairs were also available in the breakfast restaurant. Breakfast was delicious. Room was quiet. Very clean and comfortable.

Incredibly wonderful staff!

Can you do something about the US dollar! This was the most expensive trip of my life. The staff was fabulous.

A few small additions to make things better

The shower was wonderful. The cleanliness exceptional.

There was no ice available on the floor and one had to go to the lobby bar each time. They would not supply anything to carry ice to your room. There was no tea or coffee making equipment in the room. You need at least one more free access computer in the lobby for guests to get on the web. One is NOT enough. There was always a long line for its use.

pleasent days

It was just perfect. The hotelworkers excellent and nice, we surely come back, maybe next month, before we leave for Haiti where we live

Superb weekend, hotel location ideal, will come back

the hotel is well located from train station. a 5 minute walk down a pedestrainised pathway. the hotel is clean, with a contemporary feel and design. Staff are very helpful and friendly. The trams stop outside hotel for various destinations.

None.

Very good place to stay.

Your front of house manager was superb.

great city centre hotel

great central location and great shower. breakfast lovely if you can get a deal that includes in the price

a pool would make it no bath if that is your thing

Hugely improved since renovation

Hugely improved since renovation