Convenient location for a long weekend

Location, Good bar service during late evening

Room could have been a bit cleaner. Hairs on carpet and easily removable food stains on walls.

“My tip: Ask for a room at the back if you don t want car and tram noise during the daytime.”

Locatie, Kamer,

Great location.

The staff on arrival was most helpful in giving directions and assisting in our stay.

Not a one.

Felt at home & will recommend to friends

The staff were beyond our expectations- very helpful with directions,always a smile & nothing was too much trouble. I had a very sore throat & late at night & one of the female staff gave me some of her own strepsils to ease my throat. I asked for salt & honey at midnight ! What a team- they made our stay.

“My tip: Very good Javanese restaurant around the corner - we ate their twice & brought back some brochures to the hotel”

I would recommend this hotel to others.

Staff was very helpful and friendly.

Good location short walk from the centre

Very nice breakfast buffet Close to the centre Good public transport access Comfortable bedroom

Parking is from check in to check out (states 24hours on the website) No air conditioning in the bedroom

Don't book ground floor rooms; breakfast is excellent and included

Breakfast is good; close to city centre

Ground floor rooms have no privacy due to parking lot in the back; Room 001 is too small; Room 001 has dirty walls, inconviently located safe

Felt four stqr rating was misleading.

Comfortable bed and bathroom, clean and quiet,good breakfast.

Clearly not a four star hotel. It was good but lacks essential services of a four star hotel - for example a business center with a computer available for guests and rooms are equipped with dated non flat screen and small tvs - again not so,ething one would expect from a star hotel. While the room was comfortable and fine for the night, I felt mislead by the rating.

Not a four-star residence, but okay for the rate paid.

Good breakfast, nice lobby bar, close to tramline into city centre, located in residential area with several local restaurants.

Dirty carpets and very tired decor, noise from passing tramway.

Comfortable and value for money.

Comfortable room, good value for money. Good breakfast.

Very limited bar food or snacks and no dining facilities. Inadequate wi fi facility.

Great room, clean shower, good breakfast

Breakfast was very good, staff very pleasant and helpful. Room clean (shower great). Liked kettle and tea for pre morning drink. Had a great time!

Something was always forgotten after room was cleaned (only one out of 2 mugs left, no spoon, forgot body lotion...).

Convenient, comfortable and welcoming

Spacious, convenient location, excellent service

Rooms at front of hotel overlook a noisy tramline.

Highly recommended

The breakfast was great. We arrived early but received the room anyway. Staff was very helpful

Recommended.

Great stay, friendly and helpful staff. recommended.

Friendly and welcoming....

Appreciated the attention shown to our four-footed hotel guest especially the complimentary chewing bone. Very helpful and friendly staff. Good breakfast and lekker kofie ;o)

Overall satisfied with my stay

rest was OK (see minus points)

- the round table was not clean - tourist maps were not available

Friendly pleasant stay

Friendly staff

Below what I would class 4 Star, but good quality 3 star.

quite expensive for quality, good breakfast

breakfast good, personnel very helpful, good close to city location

old interior, no airco, mattress to soft, not really clean, thin walls

We were able to "chill-out" very nicely

Very good accommodation and the manageress was very helpful in storing our bags until we were ready to go the the station, as our luggage was very lightn we travelled excellantly by tram-car. Thank you.

Great service, nice hotel, lovely city.

very helpful staff especially at an anxious time for some guests who had flights canceled. staff very professional, polite anf helpful.

a bit pricey for bed and breakfast.

Friendly personnel

Excellent for business travellers

Well trained stuff, very kind, professionals

old furnishment

Very nice hotel, strongly recommend it!

Very nice hotel with good location, where you can walk to most of famous places. The hotel provide a map with very detailed instruction. you only need to follow it!

We booked two rooms, one arranged at 2nd floor which is very nice, and the other one at 4th floor on the top of the building which is half-roof and very low for 1/3 of space.

nice...but can be nicer

great location - not completely in the centre, but very close (10 mins) walking there

The drobe in our room was broken and the telephone cable was torn out. Till the end of our stay it wasn\'t fixed though reception was informed about it.

Stat in the Netherlands

the stay was excellant and the location of the hotel was perfect. The room was very comfortable and the breakfast were excellant as well. the staff was most gracious and we enjoyed the stay

the only issue i have was the lack of coffee packets being replaced. we had to ask for coffee packkets 3 times