Horrible service not children friendly

Nothing, we will never stay here again, not at all family or children friendly, no facilities for children, and staff with horrible attitude towards their guests.

Nothing, we will never stay here again, not at all family or children friendly, no facilities for children, and staff with horrible attitude towards their guests.

CLOSE TO THE AIRPORT

THE HOTEL BEST WESTERN COULD NOT PRINT AND GIVE ME AN INVOICE, SO AS I PAID TO HOLTES . NL I SUPOOSE YOU HAVE THE INVOICE. PLEASE SENT TO MY EMAIL ASAP

shuttle driver took us to the wrong best western

comfortable and warm, clean and well presented

We needed a late night meal becuase of a long flight without food, we were charged close to 35 euros for a burger and fries and a small vegetarian pizza, which i thought was very expensive.

“My tip: eat before you get there ”

Which Best Western Hotel at Schiphol

Comfortable, pleasant surroundings

There are apparently TWO Best Western Hotels in Schiphol. I got on a bus clearly marked Best Western Hotels only to find I was on the wrong bus. I should have been on a bus for the Hotel Bastion As I was at the end of a 17 hour journey, standing outside Schiphol airport in the cold, this was the last thing I wanted to hear.

“My tip: Make this clear on your Booking Confirmation No-where is it mentioned on the one that I received and it completely spoiled an otherwise pleasant overnight stay. I made these points to the girl on reception and she seemed totally unmoved by them.”

EXELLENNT

I am totally satisfied during staying... Great restaurant,friendly staff,who can explain everything,i think so))). Travel from hotel to airport-5 min. It was very important for me,because flight was at 7 pm.. Highly recommends to anybody

nothing

Brilliant

Lovely staff and proper customer service

None

“My tip: Easy to get too Amsterdam and staff helpfull in saving you money on how to get there Even tea and coffee in room Brilliant Just paid 300 per night in Africa and no tea,iron or TV”

Hotel that covers the basic very well

Excellent price, covers the basics of a good bed and shower in a quiet environment very well, without luxury frills you don t really need. Recommended

Hallway and Room furnishings a bit on the dated site, but nothing to worry about

All was smoothly competent from the shuttle drive service to check in.

The complete stay except fir me the soecial evening menu had no appetizing appeal. I

I had requested a bath tub...did not pursue with reception.

“My tip: None known”

Clean and nice and good price for a layover

Shuttle-bus ride was direct - no stops between. Very efficient, professonal and friendly staff. Pool, small but good fitness center that was being used. Attractive lobby and rooms. Was also able to take the airport shuttle back to airport after checking in for the night and take the train to Amsterdam for the evening. ( 15-min. ride from Schipol to Amst. Centraal on non-stop train)

For my one-night layover, I cannot reasonably think of anything negative. It was a layover between flights, not a family holiday spot.

“My tip: If with a one-night stay, you can take the free shuttle back to Schiphol and take the train to Amsterdam for the evening. evening. ( 15-min. ride from Schipol to Amst. Centraal on non-stop train) If you don t want to pay the extra 14 for breakfast, there is a McDonalds across the car park, which also has a friendly staff. Never daw such a clean and nice McDonalds before -)”

My third satisfactory stay here

Airy spacious rooms, in-house restaurant and bar, airport bus transfer

Waited too long for the bus from the airport.

Last minute stay

We got the hotel room very last minute as we needed to stay in Amsterdam unexpectedly. The quality of the room was very good, the interior seemed new and it was very clean.

There were no negative points during our stay.

“My tip: Easy and great stay. Slept very well.”

I found the evening meal menu to be very good, enough choices and reasonably priced. Breakfast good.

I could feel the bed springs. But still a comfortable sleep.

I found the evening meal menu to be very good, enough choices and reasonably priced. Breakfast good.

I could feel the bed springs. But still a comfortable sleep.

I was under the impression I was receiving a personal service

Many hotels I visit and I work on four continents some charging more than your group tend to process the new arrivals and do not see their client as intelligent people I have booked a return for the 8th July and intend to use your hotel in Amsterdam as a future hub

None whatever

“My tip: I end to use my short stay as a shopping expedition before as a consequnce i tend to use the hotel facilities”

Shower cleanness

Location, comfort and services

Non

“My tip: Room service”

Hygiène, Confort of the bed, Location, Parking

Separated beds

Atitude, behavior of serving personnel.

Convenient Shuttle transportation.

In the Hotel you are treated as person who should be happy that you are allowed to be taken to this Hotel. The arrogant behavior on each step - at reception, restaurant, breakfast. When you are asking to put your invoice to the envelope - you are getting disappointed and angry face of receptionist and after envelope passed to you in not polite way make it by your self. In the restaurant, during breakfast if you choose wrong table - you attacked immediately with explanations that you are not a

“My tip: Do NOT stay at that hotel Its already looks that people not coming back after first stay. If in Van der Valk hotel you have full bus at 9.00 to the Airport - In Best western was only few persons. Same at Breakfast and dinner - just 4-5 persons. If you want minimum respect and be not treated as niger or slave from 3d countries - do not come here. I have Best Western reward card since 2008(I had Gold for long period of time), but after last stay I really prefer to discontinue with that brand. ”

Nice hotel but Reservation was lost

Very nice hotel with many amenities such as work-out room, restaurant and bar. Courteous staff helped overcome the problem with the reservation.

This may not be a minus for the hotel as much as it is a minus for hotels.nl when we arrived, the hotel had no record of our reservation. I showed them the confirmation and confirmation number, but it matched nothing in their computer system.

Very poor service at reception

Poor location compensated by excellent shuttle service Room comfort only jeopardized by hygiene

- Reception not rude but unfriendly, specially when things did not work as expected asked to change credit cards, reason why not possible could have been explained in a much nicer way suddenly personel s mistakes (printing out wrong invoice) became my fault (comment among reception colleagues), but room number was checked through key - Found safe locked and asked reception to have it opened. Never happened - Two coffee machines needed cleaning (at 06 30a.m. ). Ladies had to call receptio

“My tip: xxx”

My experience with best western

The price is really worth for the facilities available.Dinner facilities is also very good.The ambience of restaurant and room were awesome. Had a very pleasent stay here. Would definitely come back during my next trip.

Breakfast is little repetitive.could provide more options.

“My tip: Very well located with all facilities.”

reception was excellent, also the call for taxi service the next morning. Great.

unfortunately it was too close to the take-off run way of the airport. Not good for a light sleeper.

Distance from airport and different bus name

Efficient staff at desk, enjoyed swim, good system to and from Schiphol by bus. Comfortable room.

Could not identify bus as Best Western and possibly missed at least one. I find I don t have a receipt for payment (unless I have mislaid it which is possible).

“My tip: Be aware that hotel is not within walking distance from Schiphol although the complimentary bus provided is very efficient.”

Our stay at B est Western Amsterdam Schiphol

The check in was very efficient and friendly. We had reserved a room, and were in our room within 5 minutes of our arrival. The airport shuttle was very convenient. The room was clean and comfortable.

The alarm at our bedside went off at 11 pm. It was difficult in that moment of waking up to figure out how to turn it off. It would be good for staff to make sure the alarm of a bedside clock is turned off for each new guest. The doors are somewhat heavy to maneuver while carrying a suitcase.

7 horrible nights

Near McDonald

Decoration is dark and old fashioned, located in the middle of nowhere, they debited my card when I checked-in instead of when I checked-out even if I told them my company would pay the bill in the reservation. On the ground floor it s noisy, you can ear the street and the beds are not comfortable. They have a not a lot of channels on TV. Spent 7 nights and I ll never do it again.

“My tip: Just take real hotels nearest to the town center like the Holiday Inn Express or the Hampton by Hilton. It s close to the hoofddorp station and you can go to hoofddorp center by walk.”

nice hotel

excellent shuttle service to airport comfortable rooms with decent beds clean bathroom

none

“My tip: breakfast at McDonalds at the corner of the road, cheaper than at hotel”