Frequently Asked Questions

For questions about bookings, availability, changes and cancellation, or general queries, please go to Frequently asked questions.

For guests
    • Email:
    • Free: 7 days a week
    • WhatsApp: +31651380724 (a reply within minutes)
    • Free: 7 days a week
    • Suggestions or complaints:
Adjusted opening hours:

We are closed on New Year's Day, Easter Sunday & Easter Monday, King's Day, Whit Sunday & Whit Monday, Ascension Day, and Christmas Day & Boxing Day.
We close at 16:00 on the 24th and 31st of December (CET).

For business partners
Company contact details BV
Hereplein 4
9711 GA Groningen

Fax number: +31(0)50-360 35 19
KvK (Chamber of Commerce): 02078962
VAT number: NL811344691B01
IBAN: NL38RABO0162282117
Payee Name: B.V.