Every day, Hotels.nl compares the hotel room prices of its affiliated hotels with prices offered on other booking sites. And that's why we dare to offer you a best price guarantee. If you book a hotel through Hotels.nl and you happen to find a lower price for the same room type and the same date elsewhere online, Hotels.nl will pay you back the difference.
If you've found a cheaper offer on another hotel booking site, and this complies with the conditions below, we kindly request that you inform us of this within 24 hours of making the booking. If the information is correct, Hotels.nl will pay you back the difference.
You can pass this information on through "My Booking"
You will then need to supply the following information:
- the website of the other hotel booking site
- the price on the other hotel booking site, in euros
- the URL of where you have found this information.
Click here to go to the customer interface.
You can find the corresponding PIN code in your booking confirmation.
If you have an existing booking with Hotels.nl. So please don't cancel your booking!
Same room type:
The lower rate that you have found must apply to the same room type and facilities.
Same pricing structure:
The lower rate that you have found on another website must be structured in exactly the same way (incl. or excl. breakfast; incl. or excl. tourist tax; the same booking and cancellation policies)
Same travel dates:
The lower rate that you have found must apply to the same travel period (i.e. the same arrival and departure dates).
Within 24 hours:
If you have filled in this form within 24 hours of making your booking.
Not applicable to:
- periods during fairs and events
- group bookings from 9 persons
- rates shown on the website of the hotel itself
- special discount rates which can only be booked with a membership card, gift voucher and/or discount voucher
- non-refundable rates