Cranky employees and terrible maintenance

Leaving

The lady behind the desk was really impolite and cranky. It was like your teacher giving you a hard time when you were young. Blaming us for not understanding the weird parking-system they use. My toilet kept flushing 24 7, you can hear that pretty good. The ceiling in the bathroom had a huge crack and water kept flowing out of that crack landing all over my bathroom. I wanted to file my complaint and there was a man behind the lobby desk that did not speak dutch or english so I was unable to give him my story. Bad, bad, bad

“My tip: don 39 t stay here”

Not particularly impressed

breakfast was good and included

wifi not really reliable. Room was just freezing when I arrived, took one hour for temperature to rise

Mooi gelegen hotel in het centrum van d stad

Geen

A friendly hotel with great character

Friendly staff; beautiful suite (no 7) with a great jacuzzi bath and view to the Martinitoren; delicious bread at breakfast; good central location

Noise from outside during some Saturday night celebrations disturbed our sleep. Could do with double glazing on windows.

“My tip: Four Roses Mexican-American restaurant at the end of the street was great. ”

Nice hotel in great location

The room was large and the bed was very comfortable. The location is excellent, very close to shops and restaurants.

It was difficult to get in and out of the tub to use the shower. I was above the lounge and there was a party with loud music for one of the nights. I also did not think the breakfast was worth the cost.

- good location, nice bed, quiet, friendly staff

- very ppor breakfast for more than 16E!! The worst minus point

“My tip: - not to have breakfast in the hotel:-)”

mr

Good clean and spacious rooms

No cofeee maker even in such cold climate. I woukdnt want to go to restaurant dressing up just for coffee

Very nice atmospheric hotel

Got a free upgrade to a fantastic suite with jacuzzi. Room was great. Got discount at parking garage.

Pricey breakfast

“My tip: Very nice atmospheric hotel. ”

Wonderful location and ambience

Terrific location. Excellent service at the front desk Helpful information. Great jacuzzi Nicely furnished room Comfortable bed

Breakfast charge of 16 Euros was exorbitant. Needless to say, we did not have breakfast at the hotel. Room had towels and bathrobe for 1 guest. Additional towels were brought up quickly. Pillows were uncomfortable, seemed like cheap quality. Comforter sheet was very clean but had holes. Wireless internet service was terrible. Each time I went online, I was disconnected after a few minutes and had to reconnect, to be disconnected again. Very disruptive. Maybe the room location was at fault?

“My tip: See comments under plus and minus points”

Great location with excellent accommodations

Nice hotel with good amenities, friendly staff and located one bock from the market.

The Place to stay in Groningen

Staff is great and location is superb, the accomodation is always fantastic as well and the breakfast is very good too

quiet place, nice historical building, gives a "at home" feeling

no toothbrushes in the room

It was a real joy to stay in such a well-kept, well-run hotel

Excellent service and standard of English Beautifully maintained historic building Located in the centre of town Real vaue for money Own bakery adjoining the breakfast room - what could be fresher! The beautifully ornate fixtures in the bathroom

Tiny points which prevented me from giving it a 10 TV remote was broken which meant sitting one metre away from TV if you wanted to watch There was no wall mirror in the bathroom, just a pedestal mirror. OK for shaving for me but I can imagine ladies would require something bigger

Nice restaurant, room worn off, for budget traveller

Nice friendly restaurant, good price/quality rate

tried to book an arrangement: room+ diner , received cancellation call: room not available, Booked diner and same room separately (10 Euro +) room was available !.

close and friendly

Very large, comfortable room with an amazing bathroom, the staff were helpful and friendly. The hotels location was very central to everything in town.

very nice hotel

excellent location in the city centre; beautiful historic building and interior; particularly recommendable in summer because of wonderful courtyard/patio; we had a very nice room on third floor with a huge terrasse overlooking the courtyard; the room was simple but spacious and spotless clean; spacious bathroom with bath and shower; excellent breakfast

incredibly steep stairs leading to third floor (we had room 51) that require sporty climbing to get to the room (only feasible with light luggage !!); if you choose a twin bed room, be aware that beds are on rolls and drift apart with the slightest movement; very noisy on Friday and Saturday night (young people shouting in the streets - you can hear them even with the windows closed in winter !)

good and needs work

location, bed quality and food service very well done

hallway odor, front desk closure on arrival .....poor

Disappointing night at Hotel Schimmelpenninck Huys

Good service in the restaurant.

Room was spotty and had only windows to a ventilation shaft/emergency escape stairway with no sunlight visible, very claustrophobic room. The décor, though, was fancy. The room was twin even though we asked for a double. Breakfast was of poor quality, nothing fresh was available (vegetables, fruit etc.), bread served on the table was still frozen from inside. When checking out the receptionist tried to â˜accidentally♠charge 50 euro extra on my card. Luckily I noticed before pushing ok on the PIN machine.

luxury and quiet in the heart of groningen

nice classic hotel. some rooms have a view on the nice garden in the central square of the hotel. cool (semi-)antique interior. gold and marble in the bathroom give you the feeling of luxury. friendly personnel. quiet. cozy

Beautiful ambiance, but breakfast can be improved.

The environment, the location in Groningen. The ambiance and the garden in the middle. Furthermore, the furnishment in the rooms: very romantic.

Unclarity at breakfast (what to get where/where to sit) and not enough bread, glasses and spoons. Service when having lunch in the garden can get better too (long waiting, putting the bill on roomnumber).

I don't come again

some effort but not overlooked the most important part - a quiet night of sleep!

noisy compressor all night and hot water pipes in the floor which heat up the room without a proper window to open up all the way.

Unique hotel

Very unique hotel, not the usual chrome and plastic!

No parking but it is arranged close by and stairways to rooms are very steep and narrow which with luggage makes things exciting!

charming, friendly, unique and useful location!!!

charming public spaces and clean comfortable rooms, light, open and individual each one (i\'ve stayed before). excellent staff, good food esp. the breakfasts (fresh baked on premises breads etc.) it\'s one of the nicest hotels I\'ve stayed in (biz traveller) because it feels homier than the usual on the road cookie cutter hotels!!!

paint on walls a bit in need of a refresh (in the halls and bedrooms mostly) but it\'s not really a big deal since everything you care about is clean and so nice.

Great hotel with friendly staff

The staff were wonderful, the room beautiful and clean, the lobby great with free Internet access and available computers. We got a room with an extra bed for a child and the room was very large. The staff helped greatly by calling the airport to resolve a luggage delay.

The beds were kind of lumpy/creaky. The breakfast was too expensive so we never tried it.

Ambiance is agreeable, on the funky side. Breakfast very good; lounge and courtyard very comfortable.

Service is spotty and my room was cramped and stuffy.