Andre Hazes musical + nieuwjaarsduik + Novotel = uitmuntend start 2013

- modern hotel met alle voorzieningen - zeer vriendelijk en behulpzaam personeel - goede ligging t.o.v. centrum Den Haag en Scheveningen - uitstekend ontbijt - prima parkeergelegenheid voor een redelike prijs - gratis wifi - fantastisch uitzicht op het vuurwerk om middernacht dankzij voorstel receptionist!

- matras had voor ons iets minder hard moeten zijn

“My tip: Houd er rekening mee dat veel restaurants (vroeg) dicht zijn op oudejaarsnacht. Een fles champagne (met bijbehorende snacks) op de kamer, in combinatie met een fantastisch vuurwerk schouwspel, kan een prima alternatief zijn!”

Courteous staff, nice room, good breakfast start for workday

Very friendly and courteous staff at reception and at breakfast; nice breakfast: appreciate freshly made orange juice and choice of expresso cappuccino coffees. Nice desk space and free internet made working in room a pleasure.

Very friendly staff and great value hotel

Very friendly staff, nice selection for breakfast, great location to tram and the city centre.

Good location, not noisy and freindly staff

Good location, the staff was OK, clean hotel

-the guarantee wasn't returned to my credit card not even after one week (but i will get in touch with the staff to solve this) - 5 euros for the water bottle in the room. i didn't drink it, but the price is absurd

Business Hotel. Excellent Staff Great Food

Excellent Reception & Catering Staff, friendly & professional hard working. Breakfast very good, excellent variety

Front & side drop off points to Hotel grubby and un welcoming. Although room looked clean bathroom did not smell clean. No mention of ironing board & iron on website, if known I would not have brought iron from UK. Do not like idea of pets in hotel rooms, particularly if animals sleep on bedding/ floors.

Good price for nice hotel and service

Room was perefect voor the price. Silent, no noise from other rooms

A flatscreen TV is a must for this nice hotel.

Convenient

Huge bed, accomodation clean. Bar service good and friendly. Didn't try the food so cant comment.

Bit tight with the tea/coffee/milk, I asked for extra milk, it was sent up straight away, to be taken away next day by the maid!!!! Also only 1 bath towel supplied. And literature not in english, there were quite a few english staying at the hotel.

comfortable hotel

friendly and professional staff at the reception

Comfort for a good internet offer

service good and prompt but never intrusive

price of breakfast

Pleasent place to stay. Away from the hustle and bustle of the City. The Service is what you would expect at a good 4 Star Hotel. Transport connection to the Hague is very convenient, with a tram stop, a minutes walk away. Great price on your website!

Rooms and bathrooms could be updated in the near future. Would make the Hotel even better.

Nice hotel, great location, friendly staff

The staff was friendly and helpful. The room was spotlessly clean and very well equipped. We had a nice view, too.

Although there was a lot to choose from at breakfast, the hot items were not that hot and by the time we came down at about 10 am most of the dishes were either almost empty or no longer very warm. The fruit salad, the cold cuts/cheese platter and the pastry selection were delicious. The service was fine.

pleasant for a city break

fitness centre comrehensive

second time in fitness room the trainer did not tell his students to remove their towels from the equipment

Excellent, would return without hesitation

Good location, nearby tram service brilliant.All the staff were charming, could not have been more helpful.

Mr

the front desk was very polite and helpful

the hotel is in the middle of nowhere...no shops around nothing at all. I felt like the bath room is not very clean. may be because there are some spots around

Could do better

Location was a plus point. The staff did try to help but were limited by their knowledge! Training would be useful to make this a success factor

Unfortunately had to request that the bed was remade - there was no bed cover as such and the duvet cover/sheet was creased and torn!The en suite had a unpleasant odour.Slippers and robes were not supplied as standard.Billed for payTV when trying view a dvd!

Kan niet zo snel een pluspunt bedenken

Oude kamer, tv uit de jaren 90 waarvan het geluid nauwelijks te horen is. Kamer is aan een grondige renovatie toe.

Wonderful breakfasts

The staff were very helpful and friendly. They offered good advice about transportation and resturants. We enjoyed being out of the hectic pace of the down town. Breakfasts were wonderful and the flowers were exquisite.

There was black mould inthe bath tub.

Comforteble hotel end good breakfast

The good location; Nice breakfast;

The parking garage that they use was in repair.

Excellent reception staff Good bar and restaurant Price Views across The Hague

No nearby restaurants or bars Not in the center of things

Free upgrade to luxury room. Nice breakfast.

The hotel lost our reservation, or Hotels.nl did not send the reservation to the hotel properly. Anyway, upon showing the Hotels.nl confirmation e-mail they made a new reservation in the system and we got an upgrade to a luxury room because the standard rooms were full.

Very satisfied. Clean. Staff were very helpful. Would recommend to anyone I know travelling to your beautiful city. Location is very central. Easy to travel by tram to any where you are going.

Very friendly and helpful staff. Great views. I had a 50% discount deal so was happy with that. I like running in the mornings and the location was great for that. The car parking was also most welcome.

Room was poorly cleaned during my stay. Dirty cups and glasses were not replaced and the room was not hoovered. I would have liked the option to have reused my towels though. These were replaced every day. I would have preferred my room to be cleaned instead.

Nice view from 12th fl on sunset

Does not accept travellers cheques at this hotel

Professional reception. Good service

The hotel does not have its own parking lot. Parking space is available in a location close to the hotel but is rather expensive. The ticket machines are only in Dutch and I was not able to figure out how to get that \"15 EUR/day\". For people parking there - you must ask for detailed instructions from the hotel\'s desk on how to get that 15 EUR/day price.

excellent room, beautiful view at a very good location

2 people for breakfast dealing with kitchen and restaurant is simple impossible. The ladies did great. Management of the hotel clearly failed in all respects, This is mis-management; damaging the reputation of the hotel !!!