Bastion Deluxe Hotel Amsterdam Amstel Three stars hotel

Reviews

The following independent reviews were entered by guests after their stay at the hotel.

Anonymous A pleasant stay!!

27 October 2011

6.4

+ The people at the hotel are very nice and helpful. Hotel is tidy, and looks comfortable at the reception area. Needs to upgrade on certain furnishings in the rooms though.

Anonymous Too expensive for an out of town budget hotel

30 August 2011

3.8

+ The receptionsts were helpful and curtious

- Booked double room and on the fist day we had 2 big and 1 samll towel, on the secnd day only 1 big towel.on the third day we returned at 4pm and the room has not yet been cleaned, and was not for the rest of the day. we ended up paying about EUR130 per night with taxes, which is very poor value for a budget hotel on the side of a dual carriage way out of town,

Anonymous Good service and close to Amsterdam Arena

5 July 2011

6.4

+ Close to Amsterdam Arena Clean Staff was really helpfull

- Far from Central Amsterdam

Martin Ong Mr.

1 November 2010

7.0

+ Free Internet.

- Buffet breakfast was the same every day with no new food items. Breakfast should also include a menu for those who would like less food. Excerise room should open before 6 AM., Room did not have enough lighting. Lamp on desk did not work. Hotel should supply a outlet plug adaptor for US visitors.

Anonymous Net hotel

20 June 2010

6.6

+ grappig dat de toeristenbelasting een stuk lager is dan bij Bastion Noord ....

- te kleine televisie op de kamer

SOUDAY GILLES Not adapted for family and young children

18 April 2010

4.2

+ Free park for the car. We let it to 5 pm the day of departure.

- The hotel has not been informed about our booking. We were luky that the hotel was not full. So when we arrived, the staff said us that the "delux "room will be ready in the evening with a cot for our child. At 10 pm when we arrived, the room was not equiped with the cot, and the room was not a delux but we paid all the tarif !!! And the breakfast was not good : not milk available for example (15 euros !!! the breakfast). Moreover, the acces is not easy for pedestrian pepole. Nobody speak french.

Sebastian Nr

14 April 2010

8.2

+ Very clean, good price, good location, free parking

- Non

Henk A good hotel near the Amsterdam Arena and Heineken Musich Hall

5 March 2010

7.6

+ Clean rooms, friendly service.

- Expensive breakfast

Stuart Marsden Good time Had.

16 August 2009

6.0

+ Excellant position for the game at the Amstell stadium.

- The room smelt of smoke.

Peter Mixed feeling

3 August 2009

5.6

+ Free parking, small but clean rooms, reasonable prices

- Personnel at the reception are inadequate, even impolite. Giving wrong information to tourists, more interested in each other than the guests.

T Nice hotel (if you have a car and don't mind the location)

7 July 2009

8.0

+ Great hotel, nice room, helpful staff, good food

- in the middle of an industrial park, nowhere to eat lunch as restaurant is not open during the day and there is not much in the surrounding area. This would be most suitable for people with a car.

anonymous Ok. good buy

28 June 2009

7.2

+ good price/quality ratio. Good location. No nonsense

- the hotel did not take into account my request for a room in a particular part of the building.

Leslie Roberts A nice place to stay.

27 April 2009

9.2

+ Check in staff on the day of arrival and Departure were very efficient and friendly. This was our 4th year stay at this hotel and the quality is always to the same standard of excellence. (Thanks see you next year).

- (Price/Quality)Giving it a score of 7 is only due to the weakness of the pound to the Euro.

Stoffer Stienstra Location and parking OK

5 April 2009

6.4

+ Parking and location

- Elevator did not work, limited space in room.

Janssen Poor stay in Bastion Amstel, Amsterdam

3 November 2008

5.0

+ People at desk friendly and supportive. However, during check-inn they had internal discussion while I was waiting.

- Room bathroom not clean, soap and other stuff from former guest still there. Hotel room small. Elevator to appartment floor dirty

paul Rude and arrogant staff

27 September 2008

3.4

+ The hotel was clean

- On check out they tried to charge me an extra 30 Euros a night for accommodation. Manager banged on the door and abused me for not checking out. When i explained i had booked an extra night and confirmed with staff the day B4 no apology from her she just walked away. Will never stay at a Bastion Hotel again...

J .Rafferty Good value for money

20 August 2008

7.4

+ free car parks and excellent breakfasts

- inadequate details regarding alternative public transport connections to and from central Amsterdam during the metro shutdown in August.

Peter Ideal for Amsterdam ArenA

17 August 2008

8.6

+ Hotel is ideally situated for Amsterdam ArenA. Is very relaxed, modern hotel. Reasonable rate for bed and breakfast.

- Hotel is isolated. No nearby bars and restaurants so have to make Metro journey for evening meal.

from far away Good

10 August 2008

8.0

+ Front desk staff were extremely helpful

- Hallway and bathroom were very smokey even though it was a non-smoking room. Could have provided better soap

Anonymous

16 July 2008

8.6

+ nice location. comfortable room

Osnat Reuven

22 June 2008

8.2

+ near the arena

- expensive

H.E.J. Theunissen

17 June 2008

7.6

+ location ( highway/ArenaAmsterdam/Metro)

- we had no parkingplace in the hotel that evening

Robert Byström

8 June 2008

8.4

+ Perfect service

- Location

Anonymous

19 May 2008

6.0

+ The Receptionist was very helpful and booked us taxis for returning to the airport. She was also excellent at dealing with a French woman who kept trying to jump the queue when we were checking out.

- Although we had a no smoking room, there was still a faint smell of stale cigarette smoke - even on the sheets. The room was also hot - no air conditioning. We had the window open - which was then noisy. We did not like the cigarette smoke in the other public areas of the hotel. Pedestrian access into the hotel from the metro was quite dangerous.

Jos

2 April 2008

7.2

+ clean room quiet room good bed/pillow can open window

- smokey restaurant

Andy Holt

8 January 2008

7.8

+ The staff we dealt with were very helpful and their English was excellent. The hotel was also clean and tidy with good facilities.

- Ideally the hotel could have done with being a bit closer to the nearest metro station although this wasn't a major problem. Also in most hotels I have stopped in a twin bedded room has been equipped with two double beds, the beds in the Bastion were too small. Finally there were some cigarettes stolen from my case which was also a bit upsetting.

P.Stok

19 November 2007

6.2

+ goed ontbijt, nette kamers

- ongeïnteresseerde receptie, toen ik aankwam leek het wel of er een feestje aan de gang was (luide muziek) en ik moest erg lang wachten voor ik aan de beurt was

Nigel Hill

4 November 2007

6.6

+ Staff were helpful as much as they could be. I was impressed with this

- No conditioner was supplied with the soap and shampoo. I know this is standard for the Netherlands and the water there is soft, but it should still be supplied. There are problems with the water pressure with the temperature constantly fluctuating from too cold to too hot. There are no shops anywhere near the Hotel. There is only enough coffee for one cup each, each day and paper cups were supplied instead of proper cups. Plastic cups were supplied instead of glasses, so the Hotel does not rate very highly on the environmentally friendly scale. The security access cards do not allow you to use the lifts after checkout time so you have to walk down eight floors if you sleep in.

Fiona Petrie

24 October 2007

6.8

+ Welcoming & friendly staff who spoke excellent English. Breakfast selection was excellent,staff welcoming and very attentive. Adult dinner menu was lovely. Internet access at bar/dining room - the teenagers loved this!

- In general family friendliness could be improved: Repeatedly staff found it difficult to find the only highchair in the hotel. What would happen if there was more than one toddler needing to dine? Access to main reception of hotel was difficult due to stairs at entrance(toddler/infant in pushchair/buggy). Ramp access not available as access door locked on every occasion we tried to use it.Similar difficulties would be experienced by disabled persons. A little thought with regard to family experience would make the stay much more pleasant. For example: general room safety, cables, mini-bar door broken & hanging off but never fixed. Staff said they were aware of it, but it was not repaired. This posed an ongoing hazard to our child. a child's menu for example for snacks/dinner. When we asked for extra pillows we were told the hotel had no extra pillows - this is hard to understand in a hotel of this size. Our sleep would have been made much more comfotable with more pillows - a small ask. Dinner menu was very nice but did not change at all each night.

Anonymous

18 September 2007

3.8

+ Not far from the city center

- Unfriendly personnel, low quality of electronical keys, a little bit far from the metro station, not very rich but sufficient breakfast

M.

17 September 2007

7.0

+ Close to the Amsterdam ArenA

- To few and no clean tables in restaurant during breakfast

Rosie

2 September 2007

5.0

+ free internet quite nice staff the food was good

- 2 single beds...big minus for me and my boyfriend tbh location was good for the arena...gets expensive trying to reach Amsterdam Centraal though i also have a feeling we were served chicken when we asked for pork...

Courtney Livesey

12 August 2007

6.8

+ Free internet was great! Breakfast was great!

- Having to take the train out of the city and walk tot he hotel was a minus.

Sutton Atkins

15 July 2007

4.6

+ free wireless internet! Good TV channels. Very close to the metro trains.

- restaurant servicwe was terrible. Slow and not polite. The same at the hotel bar. Very slow, understaffed. The location was ok for Amsterdam Arena, but the nearest shop was 10km away!

Anonymous

25 June 2007

7.2

+ Good for visitors travveling by their own car

- Relatively far from points of interests in Amsterdam

Aaron Epstein

25 March 2007

3.8

+ Very good staff and service

- Bad smell in the rooms Bathroom utilites like soap shampoo ciud be of better quality

Anonymous

17 December 2006

6.4

+ Nice personel

- Breakfast buffet: price/quality out of balance. My opinion is that for ¤ 11,- p.p. you may expect more than the buffet we had. Worst item at this buffet was the fruit!! Canned fruit instead of fresh fruit.

Antti Haapala

26 November 2006

7.8

+ Nice and relatively cheap hotel. Could recommend to your friends.

Smeets, Roland

17 August 2006

5.0

+ The location is good if you need to go to the Amsterdam Arena, but even that doesn't justifiy the pricing.

- The hotel has no aircondition and my stay was during the warm season, resulting in room temperatures of more than 30 degrees. Furthermore the food in the expensive restaurant is awfull and I wouldn't recommend anyone to eat diner there.

Valerie Zammit

15 August 2006

8.8

+ Homely and helpful staff.

- a little distant from public transport facilities to the centre of Amsterdam

Karin Eriksen

9 August 2006

5.0

+ They were really nice, flexible and helpfull people

- no air condition so the room became very warm

Walsh

8 August 2006

6.6

+ Very friendly, helpful and courteous staff. Large, comfortable bedroom and bathroom

- Very bad smell in lobby by lift to bedroom and in lift itself. Dining tables far too close together. Breakfast items not replaced/refreshed quickly enough and, sometimes, not at all.

Anonymous

19 January 2012

4.4

+ De lokatie + parkeergelegenheid zijn zeer positief. Eerdere bezoeken zijn ook als positief ervaren

- Onze monteurs (die gebruik hebben gemaakt van het hotel) hebben nadrukkelijk gemeld, niet weer dit hotel te boeken. Het was er vreselijk koud, het ontbijt was slecht (oud brood). De verwarming in de kamer voldeed niet.

Anonymous Oke voor 1 nacht

20 October 2011

6.4

+ Hotel (Metro 50, halte Overamstel) is geschikt als uitvalsbasis naar de Arena/HMH (metro 50 halte Arena Boulevard). Bad op de Deluxe-kamer, vriendelijk personeel. Gratis internet computer in de hal.

- Slechte kussens (oud en vies), zachte bedden (verbleef er 1 nacht en dan is het niet heel erg), niets te doen in de omgeving.

W. Nooijen Hotel met zeer vriendelijk personeel,schoonmaak en eten slecht

3 October 2011

6.6

+ Zeer vriendelijk en behulpzaam personeel

- eten in restaurant slecht,slappe schaaltje sla,aangebrande aardappels. we waren 3 dagen met 2 personen,elke keer handdoeken bijhalen,was voor 1 persoon klaar gelegd.. bij aankomst badkamer vies, remsporen in toilet,haren en shag op de vloer

roy sunandar Bastion hotel 1 oktober 2011

3 October 2011

5.8

+ prijs verschillen. wij hebben deluxe kamer. via www.bastionhotel.nl kost het €150 en via www.hotels.nl kost het €118.dat is toch grote verschil. wij hebben deze hotel gekozen vanwege zijn locatie. lekker dichtbij van HMH,wij waren naar xqlusive italy geweest.

- receptionistes waren niet echt communicatiefvaardig terwijl wij gaan vaak hier slapen. moet meer klantvriendelijkheid . misschien leerpunt voor hotelmanager

Anonymous Prima hotel voor bezoek aan Amsterdam met wagen.

29 August 2011

8.0

+ Parkeren in Amsterdam is superduur. Als uitvalsbasis voor een bezoek met aankomst per auto is dit hotel met zijn gratis parkeergarage uitstekend!

- Nauwelijks.

Anonymous Very good hotel but a little far from metro station

20 August 2011

6.4

+ very clean, good bed. kind welcome and good services. Free safe parking is a +

- a little far away from metro station (around 15'). Near tram/metro/railway lines but not too noizzy.

debbie verdonk-franzen Het is gewoon een goed hotel.maar dat zal wel al bekend zijn

8 August 2011

8.2

+ gewoon plus

- ietsjes te ver van de stad

Gerard Marquering Ruim en net net hotel

8 August 2011

7.2

+ Mooi ruim en net hotel, goed ontbijt

- Iets te ver van het openbaar vervoer naar het centrum