Bastion Deluxe Hotel Amsterdam Amstel

Three stars hotel 95%of guests recommend Bastion Deluxe Hotel Amsterdam Amstel

Verl. van Marwijk Kooystr. 30, Amsterdam Map 4.8 km (Amsterdam South East near the Arena)

Score of 192 reviews: 7.7

The hotel Bastion Amsterdam Amstel is located near the ring road A10 at exit S111 and just a stone's throw away from the Amsterdam ArenA and RAI Exhibition and Convention Centre. This makes the hotel easily accessible by car. What's more, you can park your car for free in the covered car park and let the nearby subway take you to the historic heart of Amsterdam, where all renowned attractions are within grasp, in only 15 minutes. Therefore this hotel is the ideal starting point for a business as well as a leisure trip.

The hotel offers you every modern comfort during your stay. If you want to relax you can pay a visit to the atmospheric restaurant, the cosy hotel bar, the pool billiard room or library in the lobby. You can use the internet computer for free as well. All rooms are provided with a bathroom with a shower and toilet, a television, desk, safe, alarm clock, mini-bar and free coffee and tea making facilities. The deluxe rooms are more spacious and also equipped with two big arm chairs and a bath and hair dryer in the bathroom.

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Room type/Offer

Comfort Room

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Deluxe Room

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Further guest reviews will be added shortly.

Surroundings

Are you visiting a soccer match or some other event in the Amsterdam ArenA? The subway will take you straight to the stadium in just a few minutes. Would you rather explore the beautiful city centre of Amsterdam? The subway will take you there as well within 15 minutes.

Food and Drinks

The extensive continental breakfast buffet is served on weekdays between 06:00 and 09:00 h. in the weekend from 07:00 tot 10:30 h. From 11:00 to 23:00 h. the a la carte restaurant is open for lunch and dinner. The menu offers a broad choice of international dishes. You can order a three course dinner or a take away lunch box. The hotel bar is open till 23.30 h. for a relaxed drink or snack. Every Wednesday evening a special soccer or movie event is organised here.

Details

Chains
Bastion Hotels
Check-in
From 14:00
Check-out
till 12:00
Number of rooms
183
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
During the stay guests can make use of the covered car park for free (depending on availability).
Children/extra beds
One child aged up to 3 can stay for free in the room of the parents, including a cot.
Smoking policy
The entire hotel is non-smoking
Pets
Not allowed
Facilities
24-hour reception, Bar, Breakfast, Computer (public), Garden, Internet, Laundry, Lift, Outdoor Terrace, Restaurant, Free WiFi. On request: Luggage storage.

Important information

Attention! Different conditions may apply for reservations made for more than 9 rooms. These conditions are available on request at the Bastion Hotel Group.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Bastion Deluxe Hotel Amsterdam Amstel.

6.6
  • (Older couples)
OK for a short business stay if your business is in the area
  • * my tip Better instructions as how to get to the nearest station
9.0
  • (Families with young children)
A good hotel for a descent price.
  • + The 2 staff that worked in the restaurant on Friday mornin were very friendly and for the low price the hotel was surprisingly good, and the airco was great as well.
  • Can't think of anything.
5.2
  • (Other)
I am not satisfied your service
4.2
  • (Travelling alone)
  • Very noisy, bath was not very well cleaned
8.4
  • (Travelling alone)
  • + Very near the Amsterdam ArenA, which is good if you're going to Amsterdam to watch a football match
  • Directions in website is confusing and misleading, and it was easy to get lost with the directions. Have to be more precise.
9.2
  • (Travelling alone)
Comfortable, inexpensive, near the train
4.2
  • (Friends)
Dirty!
  • Dirty bathroom. Bed spread full of stains. Bar closed at 00:30. No room service.
4.8
  • (Friends)
The only thing I really think is important (hygiene) was missing
  • + Location; near metro to city and Arena
  • Dirty towels (disgusting!!) Bar closed at 00:30 No room service
8.8
  • (Other)
+1
  • + Good room, service & hospitality. Enjoyed the stay and relaxed sleep.
  • Wish the hotel is more closer to Overamstel metro station!
6.4
  • (Young couples)
A pleasant stay!!
  • + The people at the hotel are very nice and helpful. Hotel is tidy, and looks comfortable at the reception area. Needs to upgrade on certain furnishings in the rooms though.
3.8
  • (Travelling alone)
too expensive for an out of town budget hotel
  • + The receptionsts were helpful and curtious
  • Booked double room and on the fist day we had 2 big and 1 samll towel, on the secnd day only 1 big towel.on the third day we returned at 4pm and the room has not yet been cleaned, and was not for the rest of the day. we ended up paying about EUR130 per night with taxes, which is very poor value for a budget hotel on the side of a dual carriage way out of town,
6.4
  • (Friends)
Good service and close to Amsterdam Arena
  • + Close to Amsterdam Arena Clean Staff was really helpfull
  • Far from Central Amsterdam
5.2
  • (Families with older children)
Practical location and clean, but expensive and not very friendly
7.0
  • (Travelling alone)
Mr.
  • + Free Internet.
  • Buffet breakfast was the same every day with no new food items. Breakfast should also include a menu for those who would like less food. Excerise room should open before 6 AM., Room did not have enough lighting. Lamp on desk did not work. Hotel should supply a outlet plug adaptor for US visitors.
8.4
  • (Young couples)
No complaints
6.6
  • (Travelling alone)
net hotel
  • + grappig dat de toeristenbelasting een stuk lager is dan bij Bastion Noord ....
  • te kleine televisie op de kamer
4.2
  • (Families with young children)
Not adapted for family and young children
  • + Free park for the car. We let it to 5 pm the day of departure.
  • The hotel has not been informed about our booking. We were luky that the hotel was not full. So when we arrived, the staff said us that the "delux "room will be ready in the evening with a cot for our child. At 10 pm when we arrived, the room was not equiped with the cot, and the room was not a delux but we paid all the tarif !!! And the breakfast was not good : not milk available for example (15 euros !!! the breakfast). Moreover, the acces is not easy for pedestrian pepole. Nobody speak french.
8.2
  • (Young couples)
Nr
  • + Very clean, good price, good location, free parking
  • Non
4.6
  • (Young couples)
just a random hotel...
  • staff couldn't deliver basic info; no trash can outside the hotel, garbage at the hotel entrance, the hotel only has twin beds; cold room, couldn't turn on the heat.
7.6
  • (Friends)
A good hotel near the Amsterdam Arena and Heineken Musich Hall
  • + Clean rooms, friendly service.
  • Expensive breakfast
6.0
  • (Older couples)
Good time Had.
  • + Excellant position for the game at the Amstell stadium.
  • The room smelt of smoke.
7.6
  • (Friends)
review to hotel
5.6
  • (Friends)
Mixed feeling
  • + Free parking, small but clean rooms, reasonable prices
  • Personnel at the reception are inadequate, even impolite. Giving wrong information to tourists, more interested in each other than the guests.
8.4
  • (Friends)
a pleasant and comfortable stay
8.0
  • (Young couples)
Nice hotel (if you have a car and don't mind the location)
  • + Great hotel, nice room, helpful staff, good food
  • in the middle of an industrial park, nowhere to eat lunch as restaurant is not open during the day and there is not much in the surrounding area. This would be most suitable for people with a car.
7.2
  • (Travelling alone)
ok. good buy
  • + good price/quality ratio. Good location. No nonsense
  • the hotel did not take into account my request for a room in a particular part of the building.
9.2
  • (Friends)
A nice place to stay.
  • + Check in staff on the day of arrival and Departure were very efficient and friendly. This was our 4th year stay at this hotel and the quality is always to the same standard of excellence. (Thanks see you next year).
  • (Price/Quality)Giving it a score of 7 is only due to the weakness of the pound to the Euro.
6.4
  • (Travelling alone)
Location and parking OK
  • + Parking and location
  • Elevator did not work, limited space in room.
5.0
  • (Other)
Poor stay in Bastion Amstel, Amsterdam
  • + People at desk friendly and supportive. However, during check-inn they had internal discussion while I was waiting.
  • Room bathroom not clean, soap and other stuff from former guest still there. Hotel room small. Elevator to appartment floor dirty
3.4
  • (Travelling alone)
Rude and arrogant staff
  • + The hotel was clean
  • On check out they tried to charge me an extra 30 Euros a night for accommodation. Manager banged on the door and abused me for not checking out. When i explained i had booked an extra night and confirmed with staff the day B4 no apology from her she just walked away. Will never stay at a Bastion Hotel again...
7.4
  • (Older couples)
good value for money
  • + free car parks and excellent breakfasts
  • inadequate details regarding alternative public transport connections to and from central Amsterdam during the metro shutdown in August.
8.6
  • (Travelling alone)
Ideal for Amsterdam ArenA
  • + Hotel is ideally situated for Amsterdam ArenA. Is very relaxed, modern hotel. Reasonable rate for bed and breakfast.
  • Hotel is isolated. No nearby bars and restaurants so have to make Metro journey for evening meal.
8.0
  • (Friends)
good
  • + Front desk staff were extremely helpful
  • Hallway and bathroom were very smokey even though it was a non-smoking room. Could have provided better soap
8.8
  • (Travelling alone)
Good hotel, vantage - ground, located close to metro and highways.
8.6
  • (Young couples)
  • + nice location. comfortable room
6.8
  • (Friends)
  • the quality/speed of service
8.2
  • (Travelling alone)
  • + near the arena
  • expensive
7.6
  • (Other)
  • + location ( highway/ArenaAmsterdam/Metro)
  • we had no parkingplace in the hotel that evening
8.4
  • (Friends)
  • + Perfect service
  • Location
6.0
  • (Groups)
  • + The Receptionist was very helpful and booked us taxis for returning to the airport. She was also excellent at dealing with a French woman who kept trying to jump the queue when we were checking out.
  • Although we had a no smoking room, there was still a faint smell of stale cigarette smoke - even on the sheets. The room was also hot - no air conditioning. We had the window open - which was then noisy. We did not like the cigarette smoke in the other public areas of the hotel. Pedestrian access into the hotel from the metro was quite dangerous.
7.4
  • (Groups)
  • Even if ordered single rooms (or double for single use)our group of 8 persons was accommodated in 3 triple rooms - without to let me know before. The group insisted of business people (custommers), we cannot accept this next time.
7.2
  • (Travelling alone)
  • + clean room quiet room good bed/pillow can open window
  • smokey restaurant
7.8
  • (Older couples)
  • + The staff we dealt with were very helpful and their English was excellent. The hotel was also clean and tidy with good facilities.
  • Ideally the hotel could have done with being a bit closer to the nearest metro station although this wasn't a major problem. Also in most hotels I have stopped in a twin bedded room has been equipped with two double beds, the beds in the Bastion were too small. Finally there were some cigarettes stolen from my case which was also a bit upsetting.
8.0
  • (Travelling alone)
  • The volume of the music in the Restaurant was too loud, it gave me a headache
6.2
  • (Travelling alone)
  • + goed ontbijt, nette kamers
  • ongeïnteresseerde receptie, toen ik aankwam leek het wel of er een feestje aan de gang was (luide muziek) en ik moest erg lang wachten voor ik aan de beurt was
6.6
  • (Groups)
  • + Staff were helpful as much as they could be. I was impressed with this
  • No conditioner was supplied with the soap and shampoo. I know this is standard for the Netherlands and the water there is soft, but it should still be supplied. There are problems with the water pressure with the temperature constantly fluctuating from too cold to too hot. There are no shops anywhere near the Hotel. There is only enough coffee for one cup each, each day and paper cups were supplied instead of proper cups. Plastic cups were supplied instead of glasses, so the Hotel does not rate very highly on the environmentally friendly scale. The security access cards do not allow you to use the lifts after checkout time so you have to walk down eight floors if you sleep in.
6.8
  • (Families with young children)
  • + Welcoming & friendly staff who spoke excellent English. Breakfast selection was excellent,staff welcoming and very attentive. Adult dinner menu was lovely. Internet access at bar/dining room - the teenagers loved this!
  • In general family friendliness could be improved: Repeatedly staff found it difficult to find the only highchair in the hotel. What would happen if there was more than one toddler needing to dine? Access to main reception of hotel was difficult due to stairs at entrance(toddler/infant in pushchair/buggy). Ramp access not available as access door locked on every occasion we tried to use it.Similar difficulties would be experienced by disabled persons. A little thought with regard to family experience would make the stay much more pleasant. For example: general room safety, cables, mini-bar door broken & hanging off but never fixed. Staff said they were aware of it, but it was not repaired. This posed an ongoing hazard to our child. a child's menu for example for snacks/dinner. When we asked for extra pillows we were told the hotel had no extra pillows - this is hard to understand in a hotel of this size. Our sleep would have been made much more comfotable with more pillows - a small ask. Dinner menu was very nice but did not change at all each night.
3.8
  • (Young couples)
  • + Not far from the city center
  • Unfriendly personnel, low quality of electronical keys, a little bit far from the metro station, not very rich but sufficient breakfast
7.0
  • (Friends)
  • + Close to the Amsterdam ArenA
  • To few and no clean tables in restaurant during breakfast
5.0
  • (Young couples)
  • + free internet quite nice staff the food was good
  • 2 single beds...big minus for me and my boyfriend tbh location was good for the arena...gets expensive trying to reach Amsterdam Centraal though i also have a feeling we were served chicken when we asked for pork...

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