Novotel Amsterdam City

Four stars hotel 100%of guests recommend Novotel Amsterdam City

Europaboulevard 10, Amsterdam Map 4.4 km (Amsterdam South (near RAI))

Score of 11 reviews: 8.6

Novotel Amsterdam City is the largest international 4-star Accor hotel in Benelux. The hotel is conveniently located in the South of Amsterdam. Cars can be parked at the parking lot next to the hotel. The hotel stay and breakfast with the family is free for one child under 16, provided the child stays in a room with their parents or grandparents.

The rooms are equipped with all the comforts for a good stay. Among the many features you will find are extra large beds (2.10 metres wide), a comfortable sofa bed, air conditioning, minibar and a large bath. Being away has never felt so at home!

Call for more hotel information: +31 20 - 820 1850

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Room type/Offer

Twin Room

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Superior Double/Twin Room

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Superior Room

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Executive Room

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“ Undoubtably, what differentiates this Novotel from other hotels is the highly efficient and friendly staff. ” N J Pickering November 28, 2014

Surroundings

Novotel Amsterdam City is situated in the town district Amsterdam Centrum-Zuid (Centre-South). The RAI conference building and train station are within walking distance of the hotel. There are frequent train, trolley and bus connections from this station. The city centre, Schiphol Airport, the Amsterdam Arena and Amstel Business Park are all within a 15 minute range. From the hotel there are lovely trips to be made to the centre of Amsterdam. What about visiting interesting museums and entertainment venues or going on a canal cruise? These are just some of the possibilities that Amsterdam has to offer.

Food and Drinks

The hotel offers several possibilities to grab a bite or have a drink. Breakfast, lunch and dinner are presented at the restaurant with a modern bar. At the restaurant, the food plaza concept is utilised which means that choices can be made from a wide variety of starters, main courses and desserts. Portions of dishes can also be ordered.

Details

Chains
Accor Hotels, Novotel Hotels
Check-in
From 14:00
Check-out
till 12:00
Number of rooms
610
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
The hotel offers 120 parking spaces for its guests at a rate of €22 per 24 hours.
Children/extra beds
Accommodation and breakfast with the family are free for one child under 16 years of age sharing a room with its parents or grandparents. On request an additional bed can be placed for €20 a night.
Disabled rooms
On request
Internet
In the hotel guests can make use of wireless internet, at an additional charge. There are 4 computers in the lobby which can be used 20 minutes for free.
Smoking policy
The entire hotel is non-smoking.
Pets
Pets allowed, On request, € 15 per nightRestrictions may apply.
Facilities
24-hour reception, Bar, Breakfast, Currency exchange, Electric car charging point, Gym, Laundry, Lift, Luggage storage, Meeting/Function Room, Outdoor Terrace, Restaurant, Sauna, Shoe polish machine/ Shoe polish set, Free WiFi. On request: Cable Internet.

Important information

  • When a Hot Deal is booked (non-refundable rate) the credit card used for the payment has to be shown upon arrival in the hotel.
  • Pets are not allowed in the restaurant.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Novotel Amsterdam City.

9.0
  • (Travelling alone)
Excellent business hotel with superb customer service
  • + Undoubtably, what differentiates this Novotel from other hotels is the highly efficient and friendly staff.
  • Coffee Corner unavailable
  • * my tip The shuttle bus to Amsterdam Zuid is handy in wet weather as it is about 15 minutes walk.
9.0
  • (Older couples)
Great hotel for leisure or business.
  • + Location, location, location :Close to trainstation, metro, bus and tram. And if by car, close to freeway and airport. Good hotel, friendly staff, free internet access in lobby. Coffee maker in room. Breakfast was great, but if you pay separately, I believe the price to be too high. Beautiful park setting right across the street. Great part of Amsterdam to stay in.
  • None
  • * my tip Don't be afraid to stay here, even though it's not in downtown. The public transportation will take you there in no time and gives one a chance to see the other parts of the city as well. The RAI convention center is less than a 5 minute walk.
9.2
  • (Other)
Great place needs Customer Service improvement tips
  • + close to airport an transportation to city an points of interest
  • water; it is a shame to charge more for water than gasoline.we are in the age when good drinking water should be available to all your customers
  • * my tip bring Starbucks instant coffee if your a coffe nut
9.2
  • (Friends)
Cool Stay
  • + Quite hotel in a quite location.
8.4
  • (Travelling alone)
Good location for arranging and reaching business meetings
  • + Good location. Easy to reach places in Amsterdam by tram or train. Good breakfast. Free internet access in the lobby.
  • Not close enough to city centre
9.2
  • (Families with older children)
comfortable stay, excellent food,friendly staff, hygienically sound
10.0
  • (Older couples)
Modern, clean, great location.
  • + very helpful staff. Nice location, train access,tram access.very clean. Fabulous breakfast included.
  • There was nothing to complain about , even the price was reasonable.
9.2
  • (Families with young children)
Spacious, near-by, affordable
8.6
  • (Families with young children)
An excellent week-end in Amsterdam
  • + Modern and attractive design, excellent breakfast, good ratio quality/price.
  • Location too much distant of center of the town. However there are excellent and regular public transportation.
9.8
  • (Travelling alone)
Comfort with style hotel
  • + The hotel looks very contemporary with an up market feel.
  • Minor inconvenience with access to the hotel whilst the car park is being developed
3.8
  • (Travelling alone)
If you need to sleep in this locale.
  • + For me, for this trip, the hotel location was ideal since I arrived at Amsterdam Zuid 1,2 km away and had a morning visit 0,8 km from the hotel. Window opened.
  • Bed too soft. I moved the mattress to the floor, but it was too large for the floor space. Wake up service on phone provided only in Dutch. Staff unable explain operation of this service. No "life" surrounding the hotel. Impossible to find a night meal except in the hotel restuarant. Hotel restuarant had limited menu and overworked staff. Its posh style was oh so superficial. One could say this for the hotel altogether.
4.0
  • (Other)
Being refurbished, until Summer 2010
  • + Located near RAI, near to station, metro and tram, so is easy to get to via public transport.
  • At the moment the hotel is being refurbished. I would suggest not staying there until refurbishment is completed. Parking at hotel is very expensive €22 per night, or part of... I believe it is €4.50 per hour otherwise. Currently the restaurant and bar are combined inside one of the conference rooms, so there is no atmosphere, and it feels like a building site. What amazes me is that they are still charging full price for everything even though it is a mess. I will not be staying there again until the refurbishment is completed.
8.2
  • (Young couples)
Great moments in this hotel
6.4
  • (Young couples)
Good hotel for a short trip to A'dam
  • + Nice rooms, clean bathroom, free internet.
  • Poor services via phone - a few times nobody picked up the the phone and even once staff dropped the call. No free breakfast. Also, I couldn't change 500 Euro bill - I learnt that they are not accepted but what was I supposed to do? I got it in my local bank... Going to GWK took me half of the day. I think hotels should provide money changing services same as they do provide currency exchange.
8.6
  • (Other)
Great staff and accomodation, pity about the main entrance
  • + Great to get into city Great staff
  • Entrance is not on the main road, so sat nav's didnt take us there in the car. Poor bar area
8.6
  • (Travelling alone)
Nice hotel overall.
  • + - Staff courtesy, cleanliness, progressive hotel decoration.
  • - Internet service (Too expensive), food, there was some weird smell in lobby (but could have been due to renovation work)
8.6
  • (Older couples)
comfortable hotel
  • + Tea and coffee making facilities good breakfast/dinner choices
10.0
  • (Friends)
director
  • + Nice location for city tour and airport
8.6
  • (Other)
A good hotel to stay in for business visits in the area
  • + Easy booking of hotel Reasonable price Swift registration upon arrival Tidy clean room/bathroom Friendly and quick departure/payment at Reception
  • None
7.6
  • (Travelling alone)
Novotel undergoing construction work, expensive for what was required.
  • Expensive!
7.6
  • (Families with older children)
a very nice hotel with good travel links to city centre
8.6
  • (Friends)
  • + Staff very friendly & helpful
  • Found it hard to get a meal at odd hours!!! after a concert for instance
6.4
  • (Other)
  • I no Novotel many contry, and very big diferent in the Amsterdam. City in Budapest much bether. The Hotel portal no information not smoking arial, this problem for me and many people.
7.8
  • (Older couples)
  • + Quite location. Close to transport. Recently refurbished.
  • Dining Room service (forgot our order).
9.4
  • (Friends)
  • + Very nice, clean, comfortable
5.6
  • (Travelling alone)
  • + location
  • Long waiting at the reception Not a very clean bathroom (i found hear on the floor) expensive breakfast & parking Noisy breakfast room
7.8
  • (Travelling alone)
  • + The hotel staff were very helpful The restaurant had good and reasonally priced meals
  • The hotel description said the room included a hairdryer - there was none, small but important points matter.
7.0
  • (Other)
  • + Good big sized hotel with required facilities. Friendly staff
  • Not very central but good transport links. Not many other restaurant options nearby
9.0
  • (Travelling alone)
  • Two people registered under my name / booking number / pin (me and another party). This proved to be inconvenient at 3:30 AM when I couldn't get back into my room. To the hotel's credit, they honored the quoted rate but I am left wondering if my identity was in some way compromised. Thank you.
8.6
  • (Families with older children)
  • + Clean rooms and the staff were friendly and efficient.
  • Ate in the restaurant the first night, one of our meals was served cold. A guest at a neighbouring table had the same problem. Fridge in the room is too small to store personal items. Thought that 12.5 Euros to watch the sports channel was expensive.
7.6
  • (Families with young children)
  • very high parking fee for hotelguests
6.8
  • (Travelling alone)
  • + Near to public transport stations.
  • Breakfast is expensive. Since it is located near RAI Conference Center, during conferences, the room prices are very high.
8.4
  • (Older couples)
  • + Communication problems regarding a watch (cf. 'minus points' below) were perfectly solved by the hotel personnel.
  • The diamont shop promised more than they could do (opened a watch to change battery, not being able to put it together again). The problem was, however, quickly fixed in another shop (no extra cost for us).
7.4
  • (Young couples)
  • Spending a lot of time in hotels (of this class), I must admit I was expecting more for my ¤175, the more since it was advertised as half-price!? For ¤40 or ¤50 less, you have an as nice but bigger room and more pleasantries (nice sponge etc) at the NH Hotel Caransa on the Rembrandtplein! Frankly, nice rooms but way overpriced.
7.0
  • (Friends)
  • + Clean and comfortable.
  • Freek Donk checked us in and assured us that our breakfast was included in our pre-paid hotel price. We did not believe that it did, but he promised us that is was already paid for. It was not and we were charged on check out. Had we been given the option, we would certainly not have chosen a buffet breakfast at extra cost.
7.8
  • (Travelling alone)
  • + Nice room, and overall a very pleasant stay
  • Hotel restaurant doesn't have much charm or ambience.
7.6
  • (Travelling alone)
  • + Close to RAI and proximity to center of city. Staff polite and cooperative
  • Room is not business oriented. Overall cleanliness of rooms average at best. (E.g. at check-in, ashtrays had not been emptied/cleaned) Business center not adequate to meet today’s international standards/requirements. Bathroom amenities poor (e.g. no bathrobe available). Restaurant not conducive for business meals
7.4
  • (Young couples)
  • Service and room quality is not adequate with the price.
6.6
  • (Older couples)
  • Too little parking space Breakfast unbelievably expensive
6.0
  • (Young couples)
  • + Good room
  • Reservation was unknown at the front desk of the hotel. Initial reaction of the staff was very dissatisfactory saying the hotel was full even when I presented my conservation number.
7.8
  • (Other)
  • + Nice, clean hotel. Good service.
  • Price, lack of free wireless for the price. Ended up making an error and dialing into work using a US toll free number instead of an NL toll free and ended up with a 150 euro bill (3 hours). Obviously not the fault of the hotel, but if they didn't try to overcharge for wireless, none of this would have happened.
8.6
  • (Older couples)
  • we arrived with a tour and terminated our tour in amsterdam and before moving on we needed to do several loads of washing etc: and we would have apreciated having the transport system explained to us,a lot better , we were just pointed at and told to go "that way" we found ourselves walking for kilometers to get to a place to do our Laundry, and have a haircut , only to discover the next day that the tram not 500 metres awayfrom the hotel would have taken us straight to the place we needed to go
5.6
  • (Friends)
  • + nice clean hotel
  • hotel failed to awknowledge booking refrence number you supplied, receptionist was very rude. Had to print off confirmation and was then just about given a room. Whats the point of a reservation then?
7.2
  • (Friends)
  • + Although it is some way from the city centre, it is at least only a very short walk from the train station. The rooms are large and modern and you will not be disappointed if this is your main criteria.
  • Breakfast was probably too expensive at the current rate. Additionally, the 5% "city tax" (not the hotels fault) is not familiar to UK guests and was a nasty suprise at check-out.
10.0
  • (Older couples)
  • + Excellent location for drivers as it was easily found, had adjacent parking yet had local transport to the city centre via the tram system.
9.0
  • (Other)
  • + Booking in advance at substantial discount. Reception personnel was very friendly and helpful.
  • Parking at the hotel should be included in the price of the room. Breakfast is too expensive.
8.4
  • (Friends)
  • + Quiet, clean and comfortable, air condition.
  • Location, far from citycenter. No breakfast included in room price. Breakfast price too expensive.
9.0
  • (Young couples)
  • + WONDERFUL Breakfast selection, easy access to tram, staff very helpful, parking was easy
  • high price of breakfast!!, parking was expensive
8.4
  • (Friends)
  • + The staff were very polite and helpful. The food was good, too. The rooms are a decent size, well appointed and clean.
  • The hotel is well-situated for anyone attending the nearby conference centre, but not great for a tourist visit (although there's a tram to the city centre).
9.6
  • (Travelling alone)
  • + calm, cozy, near from station. 15min from the airport by train. Excellent hotel! I will visit again!

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