Swissôtel Amsterdam

Four stars hotel

Damrak 96, Amsterdam +31 20 - 820 1850 Map 0.1 km (City centre, next to Dam square)

Score of 5 reviews: 9.0

From the Swissôtel you can reach Amsterdam Central Station within a couple of minutes. There are also several tram lines in the vicinity of the hotel, making it the perfect starting point for exploring Amsterdam. Admire paintings by the Dutch Masters, go on a canal cruise, visit the impressive Anne Frank House or spend the day shopping!

The deluxe Swissôtel is housed in a number of 19th century buildings where you can spend the night in style in modernly furnished rooms. The rooms are soundproof and come with air conditioning, enabling a good night's sleep. The rooms feature a mini-bar, tea and coffee facilities and a safe, among other things. The hotel has a Business Centre with Internet facilities as well as a restaurant. Free WiFi is available throughout.

If you fancy a workout during your stay at Swissôtel then head to Amrita Fitness. This gym is equipped with modern cardiovascular equipment and is also suitable for legs, bums & tums exercises. What's more, the gym offers a great view of Dam square.

Call for more hotel information: +31 20 - 820 1850

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Room type/Offer

Classic Room

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Premium Room

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Junior Suite

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“ Big plus is the hotel location. Smashing I would say. Excellent kitchen and very good service. We were notified even for the next weather change in writing the previous afternoon. ” mmanouil Moulos August 11, 2014

Surroundings

Swissôtel Amsterdam enjoys a central location; ideal for business travellers and tourists alike. Explore the nearby attractions, such as Dam square, the Royal Palace, the National Remembrance Monument, numerous shopping streets, museums, theatres and of course Amsterdam's beautiful canals.

Food and Drinks

The hotel's international restaurant, Dam Plaza, is open throughout the day. Here you can savour a nice breakfast buffet; served Monday to Friday between 06:30 and 10:30, and at weekends between 07:00 and 11:00. After the breakfast service the restaurant is open for lunch and dinner. The menu consists of sandwiches, soups, fresh salads and fish, meat and pasta dishes. You can enjoy a lovely view of the hustle and bustle on the Dam square whilst sitting on the outdoor terrace.

Details

Check-in
From 14:00
Check-out
till 12:00
Number of rooms
110
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Children/extra beds
One child up to 12 years old can stay in the parents' room free of charge. Breakfast for children costs €10 p.p.p.n. An additional bed can be placed in the room at €75 per night.
Public car park
There is a public car park near the hotel (Bijenkorf). The hotel also offers valet parking.
Car park
The hotel does not have a private car park.
Smoking policy
The entire hotel is non-smoking
Pets
Not allowed
Facilities
24-hour reception, Air conditioning, Bar, Bike rental, Breakfast, Business Centre, Computer (public), Disabled rooms, Drinks Vending Machine/Items can be purchased at Reception, Fax/Copy machine, Groups, Gym, Internet, Laundry, Lift, Luggage storage, Restaurant, Room service, Snacks Vending Machine/Items can be purchased at Reception, Free WiFi. On request: Anti-allergen room, Cable Internet, Family Rooms, Massage, Meeting/Function Room.

Important information

  • The hotel does not accept debit cards.
  • When making a non-refundable booking, please present the same credit card with which the reservation was guaranteed upon check-in. Failure to do so will result in refusal of the room reservation.
  • If you guarantee your reservation with a credit card, all cards are verified by means of an authorization on the day of arrival. Please note that the hotel holds the right to cancel your room reservation after 16:00 should the credit card be invalid.
  • To ensure comfort for all its guests, the hotel exercises its legal right to impose certain house rules, including rules relating to drugs. Although some drugs are legalized in the Netherlands, drugs are strictly prohibited on hotel premises.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Swissôtel Amsterdam.

8.8
  • (Older couples)
Summer weekly vacations in Amsterdam
  • + Big plus is the hotel location. Smashing I would say. Excellent kitchen and very good service. We were notified even for the next weather change in writing the previous afternoon.
  • None
  • * my tip They could be some more organized by having ready information of the surrounding tourists interest issues, like details of car rental office.
10.0
  • (Young couples)
excellent hotel
  • + Everything was great Not a singel negative thing
  • Nothing
  • * my tip The hotel s location is really good,so you can enjoy good resturants and bars around.
6.8
  • (Older couples)
This is a good central location to stay, with friendly helpful service
  • + Service especially the front desk was consistently friendly and helpful, which really made for a good visit. The location on Dam square was ideal.
  • Minus points were minor - the room (305) was very small, the safe did not work and there was very little storage space. It looked out on an alley, which made it a bit dark and grim. Next time we'll try for a room at the front.
  • * my tip We really enjoyed the museum of Our Lord in the Attic
8.0
  • (Older couples)
High quality and reasonable cost with great service
  • + This was a very enjoyable stay and the service was first rate. The staff were very helpful and personable and the food was excellent. We have stayed at this hotel before and I can state that the standards have not slipped at all from our previous stay.
  • * my tip Try the breakfasts they are well worth the extra cost and the service is first class
8.2
  • (Older couples)
wonderful facility and people, key amenities missing
  • + Your staff people were excellent! Courteous, helpful, kind, thoughtful, knowledgeable, The room was lovely, clean, well appointed and very comfortable...loved the bed, and linens...thank you
  • disappointed that at the price point, no complimentary coffee or tea in the morning, no breakfast included, and you charge for wifi, 3 euro for 30 min? crazy! It's not only the price but also inconvenient to have to go thru all the logon process. We picked you for ,your reputation...you shou;ld be a cut above in this area
  • * my tip Yes, negotiate for breakfast and wifi
8.6
  • (Travelling alone)
Value for money
  • * my tip Nice Clean Efficent Hotel
7.8
  • (Travelling alone)
Stylish, modern hotel in the heart of Amsterdam
  • + Stylish, modern hotel in the heart of Amsterdam that is reasonably priced and offers really good value for money. Rooms well maintained and super clean; staff attentive and efficient.
  • I think I had the worst room in the hotel, with a view of a blank wall, which was starnge considering I arrived around 2.00 pm, when plenty of other rooms should have been available. The receptionist was very polite and offered a better room next day, but who wants to move once you have unpacked? Also the safe and the coffee machine were not working properly.
  • * my tip Reduced price breakfast makes it attractive to eat in the cafe there now. Location is super convenient for tram travel.
9.8
  • (Travelling alone)
An excellent, friendly and relaxed hotel in the heart of Amsterdam.
9.2
  • (Other)
Great location.
9.0
  • (Young couples)
Great location with great service
  • + Great location right on Dam Square. Room design was spacious and very appealing.
  • No spa facilities. Soundproofing in rooms (to outside noise) is inadequate - due to location there is constant street noise.
8.4
  • (Families with young children)
  • Very very noisy
10.0
  • (Travelling alone)
Excellent hotel within easy reach of station.
9.0
  • (Young couples)
Conveinent Hotel to see everything in Amsterdam!
8.6
  • (Young couples)
Superb quality, tourist part of town
8.4
  • (Young couples)
Excellent hotel but all rooms are no smoking!
  • + Very central, very clean and friendly staff
  • We were disappointed to find that all rooms are no smoking, contrary to what was said on the website
5.2
  • (Travelling alone)
short travell
  • + It is nera to the centre and the train station too.
  • The bussines centre there was only 3 computers but only one was available to use.
10.0
  • (Travelling alone)
Business trip
  • + Excellent room, far better than rooms I have had in similar grade hotels in which I have stayed in Amsterdam. Would certainly stay again.
7.4
  • (Families with older children)
Central in Amsterdam
  • + Location. Large bed.
  • Breakfast. Not enough quality for the high price. Bad coffee.
10.0
  • (Other)
perfect !
  • + Everything was perfect, I will definitively stay there next time I go to Amsterdam and I will recommend this hotel.
  • none
8.2
  • (Travelling alone)
  • + location is excellent and room is comfortable
  • price is little bit expensive, if possible 20% cheaper would have many chinese friends to stay there.
7.2
  • (Older couples)
  • + Excellent location in the center of Amsterdam
  • Small bathroom; very noisy during the night, no chance to open the window
8.0
  • (Older couples)
nice location but they didn't go the extra mile
  • asked for a double bed and quiet room but they ignored our requests
9.2
  • (Young couples)
Outstanding Hotel - Location is in Dam Square!
  • + The location was perfect!!! Close to the train station and staying in close proximity to Dam Square was fabulous! The front desk provided train tickets to purchase, which made it easier when checking out, we had a flight to Denmark and didn't have to worry about transportation.
  • I was hoping for the rate to be lower, but once arriving and receiving the excellent service, it was well worth it!
6.4
  • (Travelling alone)
Next time I will search for a better hotel
  • + Breakfast is fine. Internet access is available in business center. Location of hotel is satisfied.
  • Room is too small, just like a cage. When you open the window, you can even reach the balcony of neighbour apartment by hand, which made me very depressive. No king-size bed is available, just patchwork of two single bed. No enough information are provided in reception.
8.8
  • (Travelling alone)
  • + Breakfast was very good quality and quantity. Employee's very helpful, pleasant and courteous
  • The shower head was broken and fell into the tub. The tub stopper system did not work. I appreciate that rooms are a bit smaller than at home but I felt that the room size and location was a bit pricy.
9.6
  • (Friends)
  • + The biggest asset for this hotel is its staff. From reception to room service/housekeeping, They ALL represented 'Hospitality personified'
7.6
  • (Travelling alone)
  • + location to areas for sightseeing was very convenient. also proximity to a tram stop was very nice - couldn't be closer as it was just outside the hotel door! On arrival, consierge offered information on sights and other visitor information. Very helpful. Would consider staying here again.
  • requested a smoking room and confirmed via phone but when i arrived they did not have me in a smoking room. they did move me the following day but at an additional cost - required a room upgrade. the upgraded room though was nicer than my original "classic" room. cost for weekend night was significantly higher than week rate.
9.0
  • (Families with older children)
  • + Staff at the front desk was exceptional. Welcoming from the moment we arrived. Very clean, excellent location. Food very pleasing.
5.8
  • (Families with older children)
  • + the location of the hotel is very good,it is fairly clean,the bathroom was smelling slightly damp
  • the room is smaler than the one on the internet ,it is expensive for the month of may that is well before the summer season,we have 3 star hotels of the same standard in uk
8.4
  • (Other)
  • + Excellent exercise facility Excellent internet service Very accommodating friendly staff Had all features a traveler would want Great Haring Handel in the alley next door Great access to transportation Bike rental across the street
  • If you hate crowds may be too close to Dam Square and Central Station for you.
8.8
  • (Young couples)
  • + Great location, right in the heart of everything
  • Very expensive.
10.0
  • (Other)
  • + very very good location, good service, friendly staff, highly recommended
  • a bit noisy from the street
9.2
  • (Travelling alone)
  • + I enjoyed every minute of my staying your hotel.
  • I think you heve to find a way of checking the consumption for the mini bar, its difficult to remember it by my self. specially in cases of early morning checkouts
10.0
  • (Friends)
  • + I recommend the Hotel, very well located close of everything, front desk staff are very polited, patient etc... also with fluent portughese spoken available. Amsterdam itself is a place to GO !!!
  • They could not keep their late check out promisse. Please don't go to their restaurant, the meal is poor and very expensive.
8.8
  • (Travelling alone)
  • + Very central - good value for money - friendly efficient staff
7.4
  • (Young couples)
  • + location is great.junior suites are better option for space etc
  • there is always something wrong with room ie air con or tv etc ,have stayed here 4 times and each time there is something,they usually knock a discount off bill but its wearing thin now.
8.0
  • (Families with older children)
  • + Excellent location and staff. I am sure without building work it would have been an excellent experience. However...
  • Extensive building work was being carried out to the restaurant. This meant excessive noise - Pneumatic drill noise from 9.00 a.m. to 6.00 p.m. for our 2 day stay. This was not indicated on the web site and not told to us on check in - we were given a sealed envelope detailing this at desk. Therefore no facilities. All complaining. Very poor.
8.2
  • (Young couples)
  • + The Hotel id central in Dam square and close to all services. The deluxe room is spacious ,clean and well equippped and i would recommend it to anyone looking for a quality hotel stay in the centre.all in all a lovely plac eto spend your vacation
  • the room we had was on the alley to macdonalds where people congregate at all times of the night which causes some unwanted noise.
9.2
  • (Young couples)
  • + The location is perfect! The service and the interior of the room is great too, I felt like I'm at my own flat, not in the hotel. Chocolate surprises every evening is a cery pleasant. Plus is also 24h gym! Nespresso in the room it's just fantastic!!!
  • I don't really feel comfortable with the glass wall to the bathroom and toilet. The restaurant menu is a very short and quite poor, especially for night service, if it was reacher I think that I had eaten at the Hotel more often. And mini-bar could have more range of choises. And housekeepers could clean the rooms better, 'cause they don't even sweep the floor and dust!
9.8
  • (Older couples)
  • + Very warm reception by the staff of the hotel. Great help in trace a lost bag with the Airline until recover and deliver it to our room in less than 8 hours... Very commendable attitude of service... Very good food at their Restaurant... Hotek Locatied in the hart of the best of Amsterdam !!!
9.6
  • (Families with young children)
  • + staff are the friendliest and most helpful i have met. really great location, can't be beat.
  • internet prices are exorbitant. Should be included in the price of the room. i felt a little raped having to pay so much for internet access.
9.8
  • (Families with older children)
  • + Our stay was perfect. Hotel quality, comfort and service were superb, and you could not ask for a better, more easy-to-find location for novice travelers. This was our second visit and we will be back again. The easy computer/email access through the business center and a fitness center on the premises (always well-stocked with fresh green apples) were added pluses. I would highly recommend this hotel!
  • Absolutely none.
8.2
  • (Travelling alone)
  • + very very good location
  • the rooms are a bit too small
8.8
  • (Travelling alone)
  • + Great personal level of service
8.4
  • (Travelling alone)
  • + I have stayed in few hotels in Amsterdamm and by far Swissotel is my favorite. The people are great very helpfull and extreamly friendly. I highly recomend this hotel. Lots of english tv shows CNN BBC 1 nad 2 Dicovery National geographics to name a few.
  • With the dollar in the pits the cost was pretty high,
10.0
  • (Young couples)
  • + We had a problem with a shower whch overflowed and flooded the bathroom we were instantly transferred and were helped with move. The room was an upgrade which we thoroughly enjoyed at no extra cost.
  • No minus points, this is my third visit the Hotel is great.
6.6
  • (Young couples)
  • + small rooms and expansive. service is very lousy
6.6
  • (Young couples)
  • + The position of the hotel.
  • For the second time we had the problems with the room. We got the worst room in the hotel. We had to be very strick too get the better room. We want a smoking room and got non-smoking. To complain every time on holiday is very unpleasant. we had the feeling that we are not the same guests as others and this is really very stupid, because the price is the same for all.
9.6
  • (Young couples)
  • + Brilliant spacous rooms, very nice staff who exceed great customer service all the time. Plus we asked for a view of Dam square and we got the view which was out standing!
  • instuctions on how to use the coffee machine, and more coffee supplies.
9.2
  • (Young couples)
  • + Very quiet, altough it is in the centre. Short distance to walk to almost anywhere.. :)

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