Amrath Grand Hotel de l'Empereur Maastricht

Four stars hotel 100%of guests recommend Amrath Grand Hotel de l'Empereur Maastricht

Stationsstraat 2, Maastricht Map 1.2 km (City centre, opposite the Cental Station)

Score of 33 reviews: 7.7

Amrâth Grand Hotel de l'Empereur, located in the centre of Maastricht across the street from the Central Station, is established in a historic Jugendstil building dating back to 1902. The history of the building, the friendliness of the staff and the style of the interior give the hotel its cosy atmosphere. In this hotel, tradition is combined with modern comfort and nostalgic friendliness.

The hotel has 149 rooms and suites, divided into the categories comfort, deluxe, and suites. All rooms are equipped with climate control, safe, desk, television, telephone, free WiFi, hair dryer, coffee and tea making facilities, a bathroom with bath, shower and toilet. The suite also offers bathrobes, bath slippers, a bottle of mineral water and a minibar.

The hotel has an indoor pool, a infrared sauna and a solarium to offer you maximum relaxation. The pool can be used free of charge; there is an extra charge for the use of the infrared sauna and solarium.

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Room type/Offer

Single Room

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Standard Room

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Deluxe Room

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Junior Suite

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2 more room types
Further guest reviews will be added shortly.

Surroundings

Within walking distance from the hotel you will find the Vrijthof and Onze Lieve Vrouwplein, where you can enjoy a nice drink or dinner in one of the various bars and restaurants. The caves of St. Pietersberg are a few kilometres away from the hotel and a visit to the small but quaint city of Valkenburg is also one of the possibilities.

Food & Drink

The hotel's restaurant, Grand Cuisine de l'Empereur, adds touches of regional Limburg to authentic French cooking. Here, in a relaxed setting with historic windows you can enjoy the carefully prepared dishes with an ever-interesting view of the square. The Bar with its informal atmosphere is excellently suited to short meetings, a business dinner or a romantic get together. Elaborate banquets can also be held at the hotel. What about a chic garden party with Afternoon Tea in the garden of La Grande Dame? The restaurant and bar are open daily from 09:00 to 01:00, all with wheelchair friendly access. The kitchen is open from 12:00 to 22:00. Different opening times apply on 24, 25, 26 and 31 December.

Details

Chains
Amrâth Hotels
Check-in
From 15:00
Check-out
Until 12:00
Number of rooms
149
Wi-Fi
FREE! Guests can make free use of wireless internet at the hotel.
Car park
The hotel has an own parking garage with 60 parking spaces and a maximum height of 1.90 metres. The hotel recommends making a reservation for a parking space in advance. The cost for parking are approximately €18.50 per night, up to 12.30 h. on the day of departure.
Children/extra beds
Upon request, a maximum of i child can stay in the room with the parents. Children up to the age of 2 can stay free of charge, the charge for a child of 2 years or older and adults is €26,50 per night excluding breakfast. An extra bed will be placed.
Smoking policy
The entire hotel is non-smoking.
Pets
Not allowed.
Facilities
24-hour reception, Bar, Breakfast, Computer (public), Drinks Vending Machine/Items can be purchased at Reception, Fax/Copy machine, Garden, Groups, Indoor swimming pool, Internet, Ironing service, Laundry, Lift, Luggage storage, Meeting/Function Room, Outdoor Terrace, Restaurant, Free WiFi. On request: Disabled rooms, Packed Lunch, Sauna, Sunbeds.

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Reviews

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All reviews are completed by our guests after their stay at the hotel Amrath Grand Hotel de l'Empereur Maastricht.

6.0
  • (Older couples)
So disappointed
  • + This is the 5th time we have stayed at this hotel. Previous visits have been very good. The hotel is in an ideal location for our needs and also has a swimming pool which we do use.
  • We were unable to get the type of room we normally have do we had to upgrade to a suite. The first room they gave us on arrival was so dark even with the lights on. It had a small window looking on to brick wall and a third bed we had asked for a twin room. We asked reception if we could be moved which they did to a suite with a dangerous flight of stairs leading to bedroom as pensioners we found them quite dauntingThere was a big mark on the bedroom carpet that looked like it belonged down th
  • * my tip Good hotel but has down hill in the last year. Breakfast was chaotic no one to replenish food trays or clear tables only the manager running round like a headless chicken trying to keep up. I would recommend this hotel but it needs to look at improvements of its service.
8.8
  • (Other)
A sauna like experience
  • + The room was super clea, great location, lovely beds awesome bath
  • The room was like a sauna the first night. We could not get it cooler, the window was very small, and the climate control made no dint in the heat, it was really really hot
9.0
  • (Friends)
to be recommended absolutely
  • + welcome, room, parking, breakfast, restaurant advice, shuttle service TEFAF
  • none
  • * my tip Excellent restaurant Harry s (200m from the hotel)
9.6
  • (Travelling alone)
clean and pleasant hotel across the train station
  • + hygiene, quietness, large room
5.6
  • (Friends)
Need to improve service but people very friendly
  • + Close to Maaastricht railway station. Friendly and helpful desk staff with excellent English
  • Bathroom fan not working so room very stuffy. Lights in bedroom not all working. Long wait for iron in spite of ordering it the previous day - even then had to chase up. Long wait (at least an hour) to be served in restaurant in spite of booking places the previous day. But food when it came was good. Not particularly their fault but unavoidable stairs up and down to room (also could have done with handrail in one case)
  • * my tip Easy to walk into town and very pleasant particularly as weather was good
9.8
  • (Older couples)
Great Hotel
  • + Beside train station. Great atmosphere.
  • None
10.0
  • (Other)
  • + Exceeded expectations
  • No negative points
  • * my tip No tips
9.0
  • (Other)
Excellent für a city break
  • + Super big room
  • Some of the lights plug sockets didn t function. No water glasses.
7.8
  • (Young couples)
Dhr.
  • + -service -location
  • -verkeer langs voorzijde -wat verouderd meubilair
5.6
  • (Older couples)
mr.
  • + Staff change bed room to normaly after pretense. It was good.location a perfect.
  • First they give to as very old and dirty room with bad smell. It was not 4 stars category room.
8.2
  • (Older couples)
Maastricht a historic city,a long weekend of good food and shopping
  • + Very convenient for access to NS Railway station. Pleasant staff, courtious Nice old style clean hotel, seems very popular esp with German visitors. The area has some excellent restaurants and also lovely shops, Breakfast included was fine.
  • About 20 minutes walk to centre of town, accross the River Maas, but passing some very nice shops on the way Bottles shampoo and hand wash, from dispensers. Bought my own. For a 4 star hotel I had expected better. Air conditioning needs attention, regarding top floor (4th floor) quite noisy during the night due to technical problems. It faded away after a while, but we had problems every night. Very expensive weekend rate ie Saturday night almost E 200 while weekdays were E 145.
  • * my tip Bring or buy your own shampoo, shower gel etc. The Flo restaurant is gourmet dining at its best,, very close to hotel. Great when arriving by train. Also close to Liege by train and can access Brussels via Liege. The Bonifanten Museam is very close as well as the Ceramique Museum. There are some very expensive, designer shops in one of the side streets parallel to the river, before crossing the river Maas. A trip by boat to the ancient caves at St Pieterberg is a must. Maastricht is a shop
8.8
  • (Older couples)
Good hotel in front of the train station.
  • + Good location near the train station, not noisy at night. Restaurant has interesting interior, service friendly.
  • Soap automat did not function well.
  • * my tip Ask for room 205,305, 405 etc. because it is a very nice light room at the corner of the hotel. Italian restaurant Quattro Mori excellent for lunch. Visit the Bonnefanten Museum.
7.2
  • (Friends)
The 'Grand'(?) Hotel in Maastricht
  • + Hotel staff were very friendly and helpful Would be more than happy if the hotel want to contact me.
  • We paid 187 Euros per night which we think is expensive. We did expect more - such as toiletries, mini bar etc. Deluxe room is not the right description.
  • * my tip Andre Rieu concert - Gauchos a good place to enjoy the concert from!
9.2
  • (Friends)
Brilliant Location for Travellers
  • + Convenient for public transport. Short, pleasant walk into town.
  • Steps at entrance to hotel-difficult with luggage.
  • * my tip Delightful specialist shops selling chocolates and teas and other quality goods. Lovely cafes for people-watching on a hot day!
7.0
  • (Other)
descent price/quality close to central station
  • + location price OK
  • unfriendly costly breakfast (price/quality) some parts of the hotel could use a renovation
3.8
  • (Young couples)
Very dissapointed in the hotel. Spoilt a otherwise pleasant weekend.
  • + Great location to the train/bus station. Fab for getting around easily.
  • Very,very run down hotel. Was bitterly dissapointed.
  • * my tip Look up beir cafe take one. Worth a look for the beer drinkers over 100 European beers to choose from.
9.4
  • (Older couples)
excellent starting point to any day out.
  • + asian restaurant attached excellent excellent pool hours
  • hotel restaurant menu not that appealing
  • * my tip attached Asian restuyrabt excellent.
6.0
  • (Families with young children)
lovely people, hotel needs updating
  • + 5 minutes from city centre, lovely staff. The lobby looked smart and clean
  • the hotel rooms and swimming pool needs serious updating, everything is worn and tried looking. In our room, there was drawing on the walls. the carpet looked like it hadnt been replaced since the 80's.
  • * my tip there was always something to eat, i would recommend the kebab hut, outside the hotel, delish!
7.4
  • (Travelling alone)
19th century atmosphere, comfy rooms, but breakfast could be better!
  • + I was pleased to receive an excellent value-for-money dinner.
  • Breakfast was disappointing; no muesli, no skimmed or soya milk, no cooked breakfast, minimal fruit, no healthy yoghurts (e.g. Benecol, etc.)
  • * my tip Very convenient as a travel hub, with the station being over the road.
10.0
  • (Older couples)
Couldn't ask for a better stay
  • + Always a good stay, we actually had 2 meals in the restaurant this year, lobster soup was exceptional. Service as always was excellent, and as usual we have no complaints. Have already booked for the July Andre weekend.
  • Room 326 could do with a little attention to decoration alongside the bed where the paint seems to be chipping of the wall.
  • * my tip The restaurant was excellent and service the first week was excellent, the waiter the second week was a bit off hand when the barman told him we were English until he found out my husband spoke very fluent German then his attitude changed. Otherwise the food both weeks was excellent. The Maitre d'hotel was extremely polite and "old school" very professional.
5.4
  • (Travelling alone)
Faded Glory, Great Location
  • + across from the train station front staff pleasant and helpful
  • faded glory hotel, once grand now borders on tacky/run-down
7.8
  • (Older couples)
Very pleasant stay in excellent location next to the station
  • + Location right next to the station. Friendly reception staff. Large rooms - very spacious. Acted promptly to requests (e.g. extra creamer for the tea/coffee in the room) Nice bathroom with deep bath, Dove toiletries & very hot water. Very nice, quiet swimming pool.
  • Even with A/c on max (&windows; open) could not get a good night's sleep as the room was too warm. Expensive Breakfast (17.50)
  • * my tip Take your breakfast in the cafe next door - much better value (5.50 for toast, croissant, jam, tea/coffee & fresh orange juice). Don't forget your swimming gear
8.6
  • (Young couples)
Perfect location
  • Breakfast is till 11am. We went down at 10:30 and many things were missing. I would expect that all food will be available all breakfast.
8.0
  • (Friends)
Cute little hotel on a great location.
  • + Great location, friendly staff.
  • Not enough toilet paper provided in the room. Long corridors. You can't reach every room by elevator.
8.6
  • (Older couples)
Good location, swimming pool
  • + Directly opposite the railway and bus stations - brilliant! We had a rear-facing room, so the view was not great, but it was wide open and quiet, and we heard the blackbird singing. Both bedroom and bathroom were spacious. Swimming pool. 3 nights for 2 made the price reasonable.
  • Breakfast was very expensive, but it included a wide choice and at least the boiled eggs were very hot. Perhaps worthwhile if you stuffed yourself for the day. The photograph shows the lovely old part, but actually this is a large hotel, most of it modern, and little of the old survives inside. Rooms in the old part may be lovely - we didn't see - and there is the bar.
  • * my tip If you want a place near the station, this is definitely worth considering.
4.4
  • (Other)
  • + i booked an hotel room via internet for 149 euros, and i got an hotel room for the first night for 135 euros and the second night for 159 euros, i am disappointed, why do i get a room like that two different prices, for two different days and the same room, and the room was nothing compared to the room i saw on internet, i was disappointed, i am going a couple of times a year for a weekend to maastricht, and i am disappointed, sorry
9.2
  • (Other)
  • + This hotel wasn't that far from the city centre . It was a ten minute walk to the shops!
7.6
  • (Other)
  • + Excellent location opposite the station.
  • Lighting in rooms was insufficient. Lighting in bathrooms was good. TV did not operate very well.
  • * my tip Convenient if you come both by train or car.
9.0
  • (Travelling alone)
Great value for money
  • + Very comfortable. Great value for money with the 3 nights for the price of 2 offer. Excellent breakfast with plenty of variety. Free wi-fi throughout.
  • Breakfast is a little expensive.
6.8
  • (Other)
no title
  • Amrath is very good but for clients that stay more then one day they have to really care about cleaning of room and toilet every day in same level. This I missed not only this time but and in August last time. Service that I marked is only for cleaning the rest is very good service.
7.4
  • (Travelling alone)
great location
  • + Great location, opposite to the train station, 10min walk to the city centre. comfortable rooms.
  • Not very clean floor
9.0
  • (Friends)
perfect deal, no hidden charges, clean,comfortable rooms &professi
  • + Great location, corporate company, decent rooms with enough space, warm interiour
  • tv no flatscreen, empty minibar, outdated coffee station
  • * my tip Fantastic for a weekend away, top location and very clean neighborhood
7.8
  • (Travelling alone)
Location is the keyword
  • + Nice location, as the hotel is across the central station and 10 mins walking to the nice terraces and shopping area.
  • Not so good location as the public transport busses make a lot of noise early in the morning. The room was relatively warm so opening a window meant more noise.
8.6
  • (Travelling alone)
Good location, good hotel
9.2
  • (Travelling alone)
Excellent hotel, great staff with a brilliant location for travel.
  • + The hotel staff were very attentive, approachable and friendly. The location is in a perfect location for the rail station. I am very happy with my stay and hope to be back soon.
4.0
  • (Young couples)
Maastricht for a weekend? Don't stay at Amrath Hotel
  • + -friendly personell -enough towells -fresh and tasty croissants -parking garage
  • - room service needs improvement: beds didn't look like made. waste bin was not emptied - the swimming pool area is a laugh (I never would advertise a pool like this). the place is worn out, needs reparing: the male fitting room does not have hangers for bathrobe, the place looks dirty, dark and worn out. - Carpet on 3dr floor loose - you could slip and fall on the floor - Restaurant does not serve mussels in the restaurant - it would smell and therefore we weere offered a place in the Bistro at the bar; incredible, since we are in the mussels season now and you can have them at each restaurant in Maastricht.
9.2
  • (Families with older children)
Perfect for visiting Maastricht.
9.8
  • (Families with older children)
Great location and friendly staff
  • + Really great location - literally across the street from Maastricht train station and short walk to central Maastricht. The staff were very friendly and overall experience was great. I would definitely stay here again.
7.4
  • (Young couples)
Good location opposite railway station
  • + Friendly reception staff Excellent location right opposite station (also bus to airport) Comfortable room Short walk from the river Maas and the centre of Maastricht
  • Dated hotel and some of the sockets in bedroom didn't work
9.2
  • (Travelling alone)
Very good, but normally expensive
  • Normally very expensive
8.8
  • (Friends)
Very friendly and efficient staff
4.2
  • (Travelling alone)
No value for money
  • + Proximity to the central station and the bus stop.
  • Same and very very limited options available for breakfast. Would not want to eat only bread and butter everyday!! Airconditioning is pathetic. Might as well say that the rooms come without the airconditioning! Room Hygiene- the rooms are not cleaned properly and one has to always remind them to clean properly.
9.0
  • (Friends)
The service, hygene and comfort were excellent.
  • + It's a beautiful hotel, east to find and a big plus point was being able to securely park the motorbikes. We found the staff we're friendly and helpful. The rooms were a good size and clean. We had a great stay, thanks.
8.6
  • (Travelling alone)
I will be back...
9.0
  • (Travelling alone)
I ahd an excellent stay.
7.8
  • (Young couples)
wheelchair-accessible hotel
  • + - steps away from train station - some rooms available for disabled guests - elevator
  • - heavy entrance door right by wheelchair elevator; difficult to open when in wheelchair - breakfast pricey
8.4
  • (Travelling alone)
Ideal for a weekend discovery of Maastricht
  • + Very good location and easy access to Maastricht train station and city center
  • Internet access should be included and provided for free
8.4
  • (Travelling alone)
  • + Servic ewas good. Location is excellent. Staff was helpful.
  • No minus point , except for a little expensive breakfast.
8.6
  • (Older couples)
Degelijk en goed gesitueerd hotel met vriendelijke bediening
  • + very quiet, although very good located. Large rooms - perfect breakfast - patio - swimming pool
7.8
  • (Families with young children)
Great historical hotel able to meet your unique needs!
  • + Customer service was wonderful and very accommodating. We ordered birthday flowers and cake for this weekend's celebration and the staff provided everything perfectly to include upgrading to a better and more appropriate room for the event. Thank you to all the staff.
  • Although the hotel had an indoor swimming pool, it was very low energy and a boring environment. Concerned that if someone were to slip or fall or have any type of accident while alone in this area, no one would know anything happened until someone else were to use the pool area. How can this be prevented in case something were to happen? Recommend to look at safety in this area...possibly a security camera?

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