Sheraton Schiphol Amsterdam Airport Hotel

Excellent location, good quality but you pay for it!

• + Excellent location at Schiphol. The winter promotion price of the room was 1/4 of the list price!
• – Too expensive breakfast compared to the quality! Dinner price/quality not correct.
• * my tip Sheraton restaurant is certainly the best at the airport area.

Sleep deprivation

• – Room 232 wasallocated to me at check-in. I discovered at around 6.00 am that it was next to the lift to the Health Club. Apart from the noise of the lift I could hear people talking moving things and walking about. I do not know if this was from the lift or a nearby room. Guests should be warned or room 232 used for another purpose.
• * my tip check proximity of lifts. Ask at check-in if the room is noisy.

• + The bed was not comfortable, try to get better beds in .

good stay, no problems, overall good

• + good location good efficient staff clean, modern hotel and rooms
• – wi fi a bit expensive

• – I have to express my dissatisfaction for the Hygiene of the bath of my room (222). I met blood on the floor of the bath.

Ovrall, poor value

• + Location
• – WiFi did'n't work consistently. For 19 Euros per day, it should have been fast and reliable. Room rate was high.
• * my tip Location is hard to beat

• – Shower did not work properly. Scalding hot - dribble of water. A know issue for a number of rooms that was not advised when I checked in. It should have been.

Great location but in need of a thorough cleaning and upgrading.

• + Location is ideal.
• – Shower room was dirty. Tiles need to be cleaned with chlorine bleach. Black mold everywhere. Shower leaks at bottom of door with noticeable sign of water damage. Very unappealing. Room smelled strongly of disinfectant spray. Very sickenng
• * my tip Great location but rooms are dirty and in need of upgrading.

• + 1. Clean hotel, Clean Rooms 2. Room Service was good
• – 1. No choice in Vegetarian foods 2. Long check in time and long check out time. Receptionists are not adequately trained and keep asking same questions over and over again.

Very relaxing

• + Beautiful building. Breakfast-staff very nice and helpful. Great panoramic view over the airport. Check-out till 1pm.
• – At check-in the receptionist was not very polite. Paying for wifi is old fashioned

• + Beautiful. Great location.
• – a cheaper room would be nice for brief overnight visit. All I used was the bed and the toilet, and paid a very high price. Would be nice to have a lower cost option for very brief (12 hour) overnight stays.

• – There should be coffee making facilities within the room.

comfortable & convienent

General Manager

Nice hotel for an early flight

• + Well located, nice room, nice atmosphere.
• – Badroom not clean around the sink. Shower curtain rather old fashioned. As well as the sink as the shower had poor water drainage. Our room as it was designed to for wheel chair use, had a shower what was not adjustable enough for Dutch sized people. Water presure poor in shower. Use of TV channels rather complecated and too slow in switching.

• + nice hotel, nice rooms, in very convenient location. staff was very helpful.
• – food is very overpriced/feels like taking advantage of monopolistic location.

Front desk needs to be "overhauled".

• – The worst check-in experience in my 20 years of business travel. I waited for 8 hours and miraculously the room was only available at 3pm sharp.

Views of a passenger with a long layover

• + Convenient to the airport, very clean and well outfitted.
• – No instructions on the web site on how to get to the hotel from a flight. But was able to chat with a Sheraton person to find out. I really detest having to pay extra for internet. It should be included in the hotel room cost. It was free at the airport so why charge people so much for something that is essential for today's business person? The food in the restaurant was below par considering the cost of the hotel.
• * my tip I feel the price even at the reduced rate I got, was more than I would have liked to pay for an overnight at the airport because of a long layover. I would look at other hotels with better deals since you have to go out of the airport anyway.

Good airport hotel

Good experience.

• + Clean, comfortable and surprisingly quiet. Rooms are very well sound proofed.
• – Expensive, but much better than dealing with the shuttle from off airport or rental car return before checking in for a flight.
• * my tip Food at this facility is ridicilously expensive. Airport concessions, while still expensive, are much more reasonable.

No tea-making facility in room

• – No tea-making facility in room. Who wants to schlep to a central tea/coffee station late at night or in the early morning?? Particularly when there is no fresh milk!!

Great location, connected to the airport.

• + Food in the bar area was good.

Bathroom needs attention

• – 4 lights in bathroom, 2 not working so too dark and not replaced for the 3 nights I stayed - despite my mention to cleaning lady. Also, bath mat not returned so floor got wet.

hotel close to the airport which is convenient for traveling

• + nice room.
• – the room was neat, but why to pay 10 Euro extra for an upgraded / revamped room? Only because of the stroopwafels? robot approach at the reception