Contact details Reservations Department
You can contact our Reservations Department by telephone on the following numbers:
from the Netherlands: 050 317 55 10
from all other countries: +31 (0)50 - 317 55 10
The opening times of our Reservations Department are:
All times are CET.
|Monday||09:00 - 22:00|
|Tuesday||09:00 - 22:00|
|Wednesday||09:00 - 22:00|
|Thursday||09:00 - 22:00|
|Friday||09:00 - 22:00|
|Saturday||10:00 - 16:00|
|Sunday||12:00 - 16:00|
The Reservations Department is closed on: New Year's Day, Christmas Day, Boxing Day, Easter Sunday and Whit Sunday.
On 24th and 31st December the Reservations Department is closed from 16:00.
The Reservations Department is open from 12:00 until 16:00 on Easter Monday, 30th April (King's Day), Ascension Day and Whit Monday.
Contact details for guests
For general enquiries and/or information please contact: email@example.com. You can also call our Reservations Department on: +31(0)50-317 55 10
If you have any queries regarding your booking(s), availability, alteration and/or cancellation of your booking, or general questions regarding your booking, please contact firstname.lastname@example.org (don't forget to state your booking number). You can also call our Reservations Department on: +31(0)50-317 55 10
To cancel a booking, please login to My Booking using your booking number and PIN code. You can find the login and booking details in your booking confirmation email.
If you have any suggestions to improve our service, or should you have a complaint about a hotel, then please send an email to email@example.com.
Contact details for business partners
You can contact us Monday to Friday from 09:00 - 17:00 (CET) by calling our general phone number +31(0)50-317 55 10.
Applying to register your hotel:
If you have any questions or would like further information, please contact our Account Management Department. You can call them directly on +31(0)50-317 55 19 or send an email to firstname.lastname@example.org.
If your hotel is already online and you have a general query and/or would like to receive further information, or if you'd like to amend your details or make changes to your hotel text and photos then please send an email to email@example.com or call us on +31(0)50-360 35 20.
Marketing & Sales:
For information and/or questions relating to Marketing & Sales, e.g. advertising, please send an
email to firstname.lastname@example.org.
For all questions regarding affiliates, e.g. information or application, please send an email to email@example.com.
For technical questions, information and suggestions regarding our website, please send an
email to firstname.lastname@example.org.
General contact details
9712 GZ Groningen
Phone number: +31(0)50-360 35 20
Fax number: +31(0)50-360 35 19
KvK (Chamber of Commerce): 02078962