Contact Hotels.nl

Contact details Reservations Department

You can contact our Reservations Department by telephone on the following numbers:
from the Netherlands: 050 317 5510
from all other countries: +31 (0)50 - 317 5510

The opening times of our Reservations Department are:
All times are CET.

Monday09:00 - 22:00
Tuesday09:00 - 22:00
Wednesday09:00 - 22:00
Thursday09:00 - 22:00
Friday09:00 - 22:00
Saturday10:00 - 16:00
Sunday12:00 - 16:00

The Reservations Department is closed on: New Year's Day, Christmas Day, Boxing Day, Easter Sunday and Whit Sunday.
On 24th and 31st December the Reservations Department is closed from 16:00.
The Reservations Department is open from 12:00 until 16:00 on Easter Monday, 30th April (King's Day), Ascension Day and Whit Monday.

Contact details for guests

General:
For general enquiries and/or information please contact: info@hotels.nl. You can also call our Reservations Department on: +31 (0)50 - 317 5510

Bookings:
If you have any queries regarding your booking(s), availability, alteration and/or cancellation of your booking, or general questions regarding your booking, please contact info@hotels.nl (don't forget to state your booking number). You can also call our Reservations Department on: +31 (0)50 - 317 5510

Cancellation:
To cancel a booking, please login to My Booking using your booking number and PIN code. You can find the login and booking details in your booking confirmation email.

Suggestions/complaints:
If you have any suggestions to improve our service, or should you have a complaint about a hotel, then please send an email to gastenservice@hotels.nl.

Contact details for business partners

Opening hours:
You can contact us Monday to Friday from 09:00 - 17:00 (CET) by calling our general phone number +31 (0)50 - 317 5510.

Applying to register your hotel:
If you have any questions or would like further information, please contact our Account Management Department. You can call them directly on +31 (0)50 - 317 5519 or send an email to am@hotels.nl.

Online hotels:
If your hotel is already online and you have a general query and/or would like to receive further information, or if you'd like to amend your details or make changes to your hotel text and photos then please send an email to am@hotels.nl or call us on +31 (0)50 - 360 3520.

Marketing & Sales:
For information and/or questions relating to Marketing & Sales, e.g. advertising, please send an
email to marketing@hotels.nl.

Affiliates:
For all questions regarding affiliates, e.g. information or application, please send an email to affiliates@hotels.nl.

Technical matters:
For technical questions, information and suggestions regarding our website, please send an
email to webmaster@hotels.nl.

General contact details

Hotels.nl BV
Kwinkenplein 12
9712 GZ Groningen
Phone number: +31 (0)50 - 360 3520
Fax number: +31 (0)50 - 360 3519
KvK (Chamber of Commerce): 02078962

Number 1 for Hotels.

€ EUR EN
Call us: +31 50 - 317 5510 Available!