Contact details Reservations Department
Our Service & Support Department can be contacted on the following numbers:
from the Netherlands: 0900 317 55 10 (€1 per call, plus your standard costs)
from all other countries: +31 (0)50 - 317 55 10
The opening times of our Service & Support Department are:
|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
The department is closed on 25th & 26th December, New Year's Day, King's Day, Easter Sunday & Easter Monday, Whit Sunday & Whit Monday. The department is closed from 16:00 on 24th December & 31st December.
Please note: all times are Central European Time (CET).
Contact details for guests
For general enquiries and/or information please contact: firstname.lastname@example.org.
If you have any queries regarding your booking(s), availability, alteration and/or cancellation of your booking, or general questions regarding your booking, please contact email@example.com (don't forget to state your booking number).
To cancel a booking, please login to My Booking using your booking number and PIN code. You can find the login and booking details in your booking confirmation email.
If you have any suggestions to improve our service, or should you have a complaint about a hotel, then please send an email to firstname.lastname@example.org.
Contact details for business partners
You can contact us Monday to Friday from 09:00 - 17:00 (CET) by calling our general phone number +31(0)50-360 35 20.
Applying to register your hotel:
If you have any questions or would like further information, please contact our Account Management Department. You can call them directly on +31 (0)50 - 317 55 10 or send an email to email@example.com.
If your hotel is already online and you have a general query and/or would like to receive further information, or if you'd like to amend your details or make changes to your hotel text and photos then please send an email to firstname.lastname@example.org or call us on +31(0)50-360 35 20.
Information and/or questions about promotions, offers, and our Deal of the Day can be emailed to email@example.com.
Marketing & Sales:
For information and/or questions relating to Marketing & Sales, e.g. advertising, please send an
email to firstname.lastname@example.org.
For all questions regarding affiliates, e.g. information or application, please send an email to email@example.com.
For technical questions, information and suggestions regarding our website, please send an
email to firstname.lastname@example.org.
General contact details
9711 GA Groningen
Phone number: +31(0)900-317 55 10 (€1 per conversation, plus your standard costs)
Fax number: +31 (0)50 - 360 3519
KvK (Chamber of Commerce): 02078962
VAT number: NL811344691B01